Pro Master Services
Plumber · Taylorsville, UT
Our verdict
5★ across 554 Google reviews; 5 analyzed all 5-star. Kyle quoted nearly half competitors' price; Max arrived under an hour to assess flooding. Only 5 reviews analyzed — thin evidence base.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
fast_response in 2 of 5 reviews; Max arrived within an hour for active flooding; same-day scheduling noted
1 cited review
“Someone arrived at our office in less than an hour to assess the situation and quickly identified that a leak from an upstairs toilet was draining down to the baseboards of a downstairs bathroom, hallway, and office.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Kyle's quote was nearly half competitors' price; upfront pricing fully explained before work began
2 cited reviews
“Kyle is proficient, professional & brilliant. Other quotes I got were almost twice the price & timeline. Kyle showed up on time, completed the installation quickly, provided detailed information & instructions.”
“The prices have always been fair and fully explained up front. I appreciate that their employees are professional, clean, and genuinely seem to love what they do.”
Company snaked a drain in 15 minutes after a large company failed and tried upselling to expensive options
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“A big, popular company couldn’t snake my drain, tried to upsell me to their expensive options. These guys came in and had it done in 15 minutes, saying it was a piece of cake. Fast, professional, friendly. I now have their card on my fridge for future service!”
“We love ProMaster Services and would be lost without them! Max G saved us when our toilet backed up and flooded our basement. It was a disaster and we are eternally grateful for all the knowledge, skill, and experience he provided to diagnose the problem and provide solutions. The process to schedule is simple and they are amazing at communicating who will be in my home and when. The prices have always been fair and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 554 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Pro Master Services?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Pro Master Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Pro Master Servicesisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: South Jordan · Salt Lake City · Herriman