Pro Master Services
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 554 reviews
Top pickOur Verdict
#4 of 8 in Taylorsville, UT
- Emergency and same-day calls
- Budget-conscious homeowners
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 554 Reviews Tell Us
Emergency Response
fast_response in 2 of 5 reviews; Max arrived within an hour for active flooding; same-day scheduling noted
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
1 review mentions membership programs or upselling
Upselling concerns
Communication
Kyle's quote was nearly half competitors' price; upfront pricing fully explained before work began
Pricing
Kyle's quote was nearly half competitors' price; upfront pricing fully explained before work began
Customer reviews
Reviews from Google, Yelp & more
Kyle is proficient, professional & brilliant. Other quotes I got were almost twice the price & timeline. Kyle showed up on time, completed the installation quickly, provided detailed information & instructions. I felt safe leaving Kyle alone in my home while I ran errands. Request Kyle for your needs. I will be recommending Kyle to family & friends. Thank you Pro Master Services & Kyle.
A big, popular company couldn’t snake my drain, tried to upsell me to their expensive options. These guys came in and had it done in 15 minutes, saying it was a piece of cake. Fast, professional, friendly. I now have their card on my fridge for future service!
We love ProMaster Services and would be lost without them! Max G saved us when our toilet backed up and flooded our basement. It was a disaster and we are eternally grateful for all the knowledge, skill, and experience he provided to diagnose the problem and provide solutions. The process to schedule is simple and they are amazing at communicating who will be in my home and when. The prices have always been fair and fully explained up front. I appreciate that their employees are professional, clean, and genuinely seem to love what they do. Everyone we’ve worked with at this company has been amazing. Ramon, Melany, Redd, Max, and Kyle all have our full respect and appreciation for everything they’ve done for us. From small home jobs (like our toilet and water heater) to big commercial and industrial ones, they will treat you right! I can’t recommend this company enough. I will forever tell everyone to use ProMaster Services!
I would highly recommend Pro Master Services. After water began pooling on our downstairs level without an apparent cause, I called their team for assistance. Someone arrived at our office in less than an hour to assess the situation and quickly identified that a leak from an upstairs toilet was draining down to the baseboards of a downstairs bathroom, hallway, and office. The wax ring and flapper, successfully resolving the issue. I can't thank Scott and Redd for all their help. They really came though for us.
My mom had a plumbing issue a d Max came out right away. Awesome guy, 4 different quotes so that my mom, myself and my brother can help her decide which is the best way for her to move forward. He was very pleasant, professional a d came out quickly.
Business details
Service area
Based in Taylorsville. Serves 21 nearby cities within 20 miles:
Pro Master Services