SameDay Heating & Air, Plumbing, and Electrical
Plumber · Salt Lake City, UT · Open 24 hours per Google listing
Our verdict
4.8★ across 9,302 reviews — but 40 of 100 analyzed are 1-star; expensive cited 10 times, with multiple reviewers alleging quotes 2-5x competitors and one claiming a $5k-$20k HVAC upsell for a $2.5k job.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Salt Lake City, UT · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
After-hours and emergency dispatch confirmed — responded after hours for a major water line failure, got quote same evening, repair started next day
1 cited review
“We had the water line to our home fail and start leaking water all over the basement. Same-day plumbing came out after hours, got us a quote, and started the repair the next day. They had to dig 7-9 feet in order to make the needed repair.”
Large-scope jobs handled professionally — 7-9 foot dig for water main repair with above-and-beyond extras: sprinkler repair, valve removal, fresh bark in flower bed
1 cited review
“We had the water line to our home fail and start leaking water all over the basement. Same-day plumbing came out after hours, got us a quote, and started the repair the next day. They had to dig 7-9 feet in order to make the needed repair.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Multiple reviewers allege diagnosis-as-upsell: $2,500 A/C job quoted at $5k-$20k; $29 diagnostic appointment used to push full system replacement; second-opinion rescues reported in 2 of 12 negative reviews
“Called Sameday Heating & Air to come look at our broken A/C. They tell us we need a new A/C. The price they quote us is double and triple the prices that we've been quoted already — Sameday suggested $5,000 to $7,000 for a new A/C alone, and $10,000 to $20,000 combined with the furnace.”
1 more cited review
“If I could I would give these guys a negative 5 star. Eric came into my home took 5 minutes to inspect before coming to the conclusion that I needed a new a/c unit. Thankfully I didn't fall for their scam. I got a second opinion and after they actually inspected the unit they were able to fix the unit without replacing it and at a third of the price.”
Pricing cited as 2-5x competitors in multiple reviews — one reviewer saw $5,000-$20,000 quote for an A/C job another company did for $2,500
“Called Sameday Heating & Air to come look at our broken A/C. They tell us we need a new A/C. The price they quote us is double and triple the prices that we've been quoted already — Sameday suggested $5,000 to $7,000 for a new A/C alone, and $10,000 to $20,000 combined with the furnace.”
Cited in 2 of the 100 reviews we analyzed.
Upsell-before-diagnosis pattern in multiple reviews — tech pushed full system replacements before completing basic inspection; one reviewer stopped the process and got a second opinion at a fraction of the cost
“If I could I would give these guys a negative 5 star. Eric came into my home took 5 minutes to inspect before coming to the conclusion that I needed a new a/c unit. Thankfully I didn't fall for their scam. I got a second opinion and after they actually inspected the unit they were able to fix the unit without replacing it and at a third of the price.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Mike from Same Day Heating & Air-Plumbing-Electrical came out yesterday 12/28/23 to look at our furnace. He told my wife that it needed a new fuel valve. Parts and labor $2680.00. He told my wife we should consider replacing the furnce because it was 13 years old. I had another company come out today. It needed a new flame sensor. Dan replaced it. Total parts and labor $110.00. He said that if it was the …”
“A few years ago we got a good deal on a new furnace and air conditioning system, super high efficiency, installed, everything. Our old furnace was super old and getting finicky and parts were getting scarce. All of it from Sameday Heating. It has worked great. So today I called Sameday Heating about a whole house humidifier, I talked with a very nice lady about getting one and having it installed. She quoted me on …”
“Overall after the first visit I was pretty satisfied with Same Day. However the next appointment and from then on they became very very pushy and pressured to sell a new unit. They basically said my unit would die in a matter of days. The techs were very nice but it was clear their only mission was to sell a new system. I have a 10-year-old Ducane system while it's not top-of-the-line I do have it maintain twice a …”
Positive
“Mike was awesome!! Got here super quick, and took the time to replace the parts that had gone out, fix our ignitor, and explain everything to us. He was super friendly and left his card as well to his direct line to be able to contact him if we ever have issues in the future. We will absolutely be using him again!! I would highly recommend reaching out to him if you ever have issues with anything HVAC!”
“We had an amazing experience with SameDay. Once we locked in the scope of work and an estimate, their team with Adam, Landan, Hugo, and Chris were at our place the next day to replace the water heater and A/C unit. The team was incredibly professional, very communicative, and did everything they could for the best outcomes possible during installion of the new units, to include relocating the A/C unit and new piping …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Google 4.8★ with 9,302 reviews but 40 of 100 analyzed are 1-star (0.082 consistency). The high overall star rating may not reflect the pricing risk seen in negative reviews.
Should you hire SameDay Heating & Air, Plumbing, and Electrical?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own SameDay Heating & Air, Plumbing, and Electrical?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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