Rocket Plumbing Heating and Air Conditioning
Plumber · West Jordan, UT · Open 24 hours per Google listing
Our verdict
Rocket Plumbing (5 stars, 268 reviews, 100/100 analyzed positive) — Kyle replaced a flooded water heater Sunday morning after a Saturday failure, came in $600 below the next competitor bid, pulled the city permit, and flagged a $300 rebate the other bidders missed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Sunday-morning emergency dispatch confirmed — replaced a water heater the day after it flooded a bedroom while larger companies wouldn't even schedule an estimate for several days
2 cited reviews
“Our water heater broke and flooded our son's room on a Saturday, and Kyle came out Sunday morning and replaced our water heater within a few hours. Excellent service when other larger plumbing companies would've taken several days to come out just to give us an estimate.”
“Kyle returned my after hours call and stopped by my rental. He explained the problem with the hot water tank, gave me an estimate and set a time for the following day. He explained everything and sent photos, since I am out of town.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
$600 cheaper than the next competitor bid on a furnace replacement; the only bidder to include city inspection and identify the $300 rebate — 18 cheap-plumber mentions and 33 plumber-cost mentions across 100 reviews
1 cited review
“They were $600 cheaper than the closest bid with a great high efficient unit. They were the only one that offered to get it inspected by the city and pointed out the $300 rebate for the furnace.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Water heater specialty cited in 24 reviews — proactively checked expansion tank and leaking ball valve, calibrated water softener at no charge, sent photos to out-of-town landlord
1 cited review
“Our water heater broke and flooded our son's room on a Saturday, and Kyle came out Sunday morning and replaced our water heater within a few hours. Excellent service when other larger plumbing companies would've taken several days to come out just to give us an estimate.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 100reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Bill came to my house to connect a hose for water to my new refrigerator. He and his son have been my plumber for 3 years when I moved to Salt Lake City. I could not be more happy to have them in my life when I need plumbing, heating or otherwise. They are the nicest people to deal with. They provide honesty, integrity and dependability with their service. I highly recommend them to anyone looking for a …”
“I couldn’t get the pilot light to ignite on my water heater. Kyle with Rocket was at my house within an hour of calling. He assessed the situation and gave me options/pricing for repair with the option of replacing if I preferred. As the water heater was quite old I decided to replace it. The new heater was installed that day. The company arranged inspection/permit with the city. They even hauled off the old …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Rocket Plumbing Heating and Air Conditioning?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Rocket Plumbing Heating and Air Conditioning?
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Find plumbers near you
Rocket Plumbing Heating and Air Conditioningisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: South Jordan · Herriman · Salt Lake City · Tooele