Valdez Brothers Plumbing
Plumber · Orem, UT · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
Owner-operator Douglas answers calls personally; 44 of 100 reviews mention fast response, 7 cite weekend/emergency arrivals. Strong on water heater warranty work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Douglas often answers the phone himself and dispatches same-day (24 same-day mentions across reviews)
1 cited review
“this company picked up right away and was able to send someone out quickly. Douglas, the plumber who arrived, was on time”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Honest about warranty options on water heaters — multiple reviewers say he saved them money by checking manufacturer coverage first
1 cited review
“even picked up the replacement water heater from the ma”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Showed up after-hours Friday for a blocked drain and on a Saturday for a failed water pump
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One reviewer noted a delay due to an earlier emergency repair — Douglas kept them updated but install was pushed
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“we have worked with this plumbing company several times in orem and honestly, we wouldn't call anyone else. douglas was super patient and explained every step of our bathroom plumbing remodel. when the project ran into an unexpected issue (not related to the pipes), douglas gave us really helpful advice to get things sorted out. the whole team is knowledgeable, honest, professional, and their prices are fair. if i …”
“After our hot water heater suddenly stopped working in the middle of the night, my wife and I woke up to a big mess and lots of water to clean up. We had about 20-30 gallons of water on the floor, which meant a lot of cleanup and extra laundry. We wanted a trustworthy plumber in Orem who was fully licensed, insured, and could help us out the same day. I called a few places, and this company picked up right away and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Valdez Brothers Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Valdez Brothers Plumbing?
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Find plumbers near you
Valdez Brothers Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Provo · Payson · South Jordan