Expert Services - Plumbing, Heating, Air & Electrical
Plumber · Salt Lake City, UT · Open 24 hours per Google listing
Our verdict
Excellent emergency responders with same-day service and skilled technicians, but pricing concerns and at least two reports of aggressive upselling tactics warrant getting a second opinion on major repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 201 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Consistently fast emergency response, with multiple reviewers reporting same-day or next-day service even for complex jobs like sewer replacements and water heater failures
1 cited review
“Mika rode to the rescue at short notice and expert team fixed everything”
Cited in 5 of the 201 reviews we analyzed — 4 cited reviews not excerpted here.
Technicians consistently praised for thorough explanations of problems and solutions, with 7+ reviewers mentioning clear communication and educational approach
4 cited reviews
“Mika rode to the rescue at short notice and expert team fixed everything”
“Work is always excellent and they explain everything carefully”
“Aaron kept us up to date on communications with the city”
“Came on normal day off to finish the job”
Cited in 6 of the 201 reviews we analyzed — 2 cited reviews not excerpted here.
High-quality workmanship on complex plumbing: sewer line replacements, water heater installations, gas line work, and long-term repairs that don't recur
3 cited reviews
“Mika rode to the rescue at short notice and expert team fixed everything”
“Committed to providing a great service for a fair price”
“Work is always excellent and they explain everything carefully”
Cited in 4 of the 201 reviews we analyzed — 1 cited review not excerpted here.
Willingness to go above standard service: technician came in on day off to finish job, team mitigated damage and cleaned up after sewer disaster, extra effort on lawn restoration
3 cited reviews
“Came on normal day off to finish the job”
“Mika rode to the rescue at short notice and expert team fixed everything”
“Aaron kept us up to date on communications with the city”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two separate reports of aggressive upselling and false diagnoses: one reviewer charged $900 for unnecessary pressure valve replacement with dishonest explanations (bVuwBooTC5noX9j1Pwwf); another had furnace red-tagged with false CO/gas leak claims, later verified as non-existent by two independent technicians (YmB7vlCqUv3jxLCG88kS). Company reportedly dismissive when questioned.
Cited in 2 of the 201 reviews we analyzed.
Pricing significantly above market in multiple cases: $1,600 water heater quote for $60 DIY fix (FFuOfhwK956MnWecYltT), $707.50 for three basic installations (vvU8k5jlfZwl6n5oxJzU), inconsistent with company claim of 'fair pricing'
Cited in 2 of the 201 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 201 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Quoted me $1600 for a new water heater for something I easily fixed myself in under 17 minutes for $60. But they were friendly and came to check it out quickly.... I get why now.”
“I called Expert Plumbing to do a few items to finish up a project at my home. 1. Install a toilet that I supplied 2. Install the trim on my shower (shower head & control) that I supplied 3. Change out a cartridge in a bathtub tub spout (they supplied) The price quoted was $707.50, I about choked but agreed as I had no other option but to get it done that day. It was a Monday, normal business hours. Worker was …”
“Chose any other plumbing service. I cannot begin to describe the con game that their plumber brought into my home. How despicable is a company that will lie to your face and when you ask more questions because it doesn't feel right, he makes you feel like a stupid female. I called the company because I had a leaky bathtub faucet. Fairly straightforward fix. The plumber spun this whole web of lies telling me …”
Positive
“When I want my plumbing fixed, I'd like it to be fixed in a way that the problem does not come back. You get what you pay for and I'd rather pay a little extra up-front than pay twice when the first repair fails and it has to be done again. We have had excellent experience with Expert Services for Plumbing. Especially David and David, Chandler and Mika deserve shout-outs for the quality of their work, their …”
“I have used this company for years- this is at least seven repairs on a 15-year-old house that has all the original appliances. They're always friendly, neat, and explain everything carefully so I understand. The work is always excellent and I recommend them to anyone”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Google 4.8/5 vs Yelp 4.4/5 gap (0.4 stars) reflects more negative historical reviews on Yelp (2015-2020) documenting pricing and ethics concerns, while recent Google reviews (2025-2026) are overwhelmingly positive—suggests potential pattern change or review-platform differences in customer base.
Should you hire Expert Services - Plumbing, Heating, Air & Electrical?
Best for
- Emergency and same-day calls
- Drain and sewer work
- Whole-house repiping
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Expert Services - Plumbing, Heating, Air & Electrical?
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Find plumbers near you
Expert Services - Plumbing, Heating, Air & Electricalisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Salt Lake City · South Jordan · Herriman · Park City