Millcreek Plumbing Inc.
Plumber · Cottonwood Heights, UT · Open 24 hours per Google listing
Our verdict
Millcreek Plumbing earns 4.9★ (426 reviews) with 89/97 five-stars analyzed; fast_response=20, workmanship=17, communication=9 — confirmed gas line emergency resolved same day after 3 other plumbers failed; only outlier is 1 remodel bid allegedly 10x market rate.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 97 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Gas line leak inside wall: resolved same day after gas company shut off service and 3 prior plumbers failed or declined — Brady arrived within an hour.
1 cited review
“We had a gas line leak inside our wall and the gas company had shut us off with winter rolling in. The first plumber that we called couldn't come out for a week. The second place flat out said "we don't know how to fix that." Brady was there within an hour, and had it fixed before the end of the day.”
Communicative throughout: techs explain diagnosis, walk through multiple solution options, and leave workspace clean — sewer scoping through remodels praised consistently.
2 cited reviews
“We've used Millcreek Plumbing for a number of jobs ranging from sewer scoping to drain removal and relocation. They are always communicative, on time and very professional. Their plumbers take the time to describe what they are doing throughout the job and leave a clean workspace when they are completed.”
“I had a fantastic experience with Millcreek Plumbing. They were able to fit me in immediately and resolved a really unpleasant issue with my sink and drain that had started to smell like sewage. Everything was fixed in one day. They were incredibly responsive, professional, and took the time to clearly explain what was causing the odor.”
Water line and sewer jobs both executed at quoted price; fair_pricing=6 in 97 reviews; one reviewer confirmed cheaper than all 9 other bids.
Cited in 1 of the 97 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Remodel pricing outlier: bid was "almost 10 times the price" of the next-highest among 10 competing plumbers for one residential remodel project.
“We got 10 plumbing bids for a residential remodel project. These guys were the most expensive by a long shot! They bid almost 10 times the price of what we ended up paying elsewhere. Yikes!”
Keep it in proportion: these concerns are cited in 1 of the 97 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Hi Dan- I wish I could say this was a great experience- but your guys troubleshooting of the clog in my main line from the house resulted in them scheduling a potential 6k+ tear up of my new driveway. My two (untrained) sons came over and cleaned out the problem with a common shop-vac and a garden hose. This should concern you . I think some training is in order. I’ve had years of good experience with Millcreek so …”
“Wow!! I literally have never posted a review in my life but feel I would be doing a disservice by not sharing my unbelievably bad experience with Brighton Plumbing (Yes, this Brighton Plumbing!). Where's the zero stars option when you need it?! The tenants at a rental home I manage reported to me that they smelled gas in the basement, so I quickly called the gas company, and several plumbers. When I spoke with …”
“I am writing this review for one reason: to save others from the agony we experienced with Brighton Plumbing. Our experience includes the owner of the company accidentally setting our drywall on fire, and also installing a valve in the wrong bathroom. This was a miserable experience. When he sent me his invoice a week later (which did not account for the time spent installing the valve or uninstalling it and …”
Positive
“I have worked with Millcreek Plumbing twice now (shout out Chris!) and they do excellent work. Straight-forward, efficient, and they explain what is happening. One of the jobs was a big issue that required some road construction. They took care of everything. The other job was hydro jetting. Chris explained how things looked and let me know when they were done. Took”
“These are the ONLY plumbing repair specialists that help you as though they were doing repairs on their own home. In my years of experience with them, they have dropped what they are doing to help in an emergent situation, their customer service is exceptional (from the phone call to schedule to the team that is on site), and their pricing was 1/3 what a recent estimate from a competitor was for the same job! They …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Millcreek Plumbing Inc.?
Best for
- Emergency and same-day calls
- Gas line repair
- Water line repair and replacement
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Millcreek Plumbing Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Millcreek Plumbing Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Salt Lake City · South Jordan · Herriman · Park City