Near Me Plumbing & Drain Cleaning
Plumber · Salt Lake City, UT · Open 24 hours per Google listing
Our verdict
Owner Cruz and team respond within hours even on weekends/holidays and charge fair prices, but 1 customer reported zero follow-up after initial contact.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 103 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Rapid emergency response: 8+ reviews explicitly mention same-day or next-morning arrival, including weekend and holiday emergencies
Cited in 8 of the 103 reviews we analyzed.
Honest pricing: 5 reviews explicitly mention fair, reasonable, or competitive pricing; one customer notes prices were 'far less than half' competitors
1 cited review
“On-time, very professional, very fair price.”
Cited in 5 of the 103 reviews we analyzed — 4 cited reviews not excerpted here.
Owner Cruz personally handles high-stakes jobs: 6+ reviews name Cruz arriving in emergencies and providing free diagnostics or discounted work
Cited in 6 of the 103 reviews we analyzed.
High-quality workmanship on complex jobs: reviews detail sewer mainline clogs cleared same-day with camera inspection, tankless water heater installations, and laundry room builds completed to spec
Cited in 3 of the 103 reviews we analyzed.
Educates customers on maintenance: 4 reviews mention crew explaining how to maintain systems or prevent future issues
Cited in 4 of the 103 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Major platform divergence: Google rates 5.0/5 (282 reviews) but Yelp shows 2.6/5 (5 reviews)—suggests either filtered/negative Yelp feedback or a different customer experience on that platform. Yelp sample is tiny but warrants investigation into billing or service consistency issues not visible in Google reviews.
Communication gaps on follow-up: 1 review states 'Never received follow up or response to text,' suggesting inconsistent post-service contact
“Never received follow up or response to text.”
Keep it in proportion: these concerns are cited in 1 of the 103 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The combination of the quality of work from the technician and the competency of the office is appalling! I recommend going elsewhere to get a better value. They really set me back because I am not having to pay someone else to fix their mistakes!”
“I contacted Cruz to come out and hydrojet a mainline for one of my customers. After spending 1 hour 20 mins on the jobsite they were gone and claimed to have cleared the roots in the mainline. I was charged $800 for 2 hours of work with no camera inspection. After doing a camera inspection myself I found the same amount of roots in the line as before, as if they didn't even hydrojet at all! I contacted Cruz and he …”
“Unfortunately have to change my review to a 1 star. My tenants complained of a sulfur smell coming from a new water heater install by Cruz. I filled out an online form on 5 Feb and also texted Cruz's personal cell with no answer. I bought a gas leak detector and as soon as I walked into the house it reported 1% LEL. I then checked both gas connections on the water heater unit and it spiked to 4% LEL and 6% LEL. A …”
Positive
“Near Me Plumbing & Drain Cleaning is a trusted local plumbing company that truly cares about our community. Not only do they provide professional drain cleaning, water heater repair, and emergency plumbing services, but they also actively give back to local families. It’s rare to find a licensed plumber that combines quality service with real community involvement. Highly recommend them for anyone needing reliable …”
“The owner Cruz came out on short notice and was able to unclog our pipe. He did a fast job and had an amazing attitude. I would really recommend him to anyone looking for an amazing plumber.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Google 5.0/5 (282 reviews) vs. Yelp 2.6/5 (5 reviews) is a 2.4-star gap. This extreme divergence suggests negative Yelp content (billing disputes, no-shows, or service issues) not reflected in the Google sample. Verify Yelp complaints before calling at 2am.
Should you hire Near Me Plumbing & Drain Cleaning?
Best for
- Water heater install/repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Near Me Plumbing & Drain Cleaning?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Near Me Plumbing & Drain Cleaningisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Salt Lake City · South Jordan · Herriman · Tooele