1st American Plumbing. Heating & Air

Needed a gas valve replaced and a tub spout installed. Jon came next day, got them both done in about 30 minutes and they work perfectly. Highly recommend 1st American!

Jon S came to the service appointment promptly. He thoroughly analyzed the problem and solution. He was courteous and covered his feet (it was a rainy day) each time he went in and out the door. I would recommend this company and this service tech professional.

Matt came on an emergency Sunday call to replace a hot water heater several years ago and was awesome—prompt, fair and professional. I had another need on a Saturday after Christmas and Jon was here quickly and was professional and fair. I absolutely recommend them and plan on contacting them soon for non-emergency work. I appreciate a local company where the money stays local.

Classic bait and switch, they quoted us $2000 for service, after payment they came out and told us the guy who gave the quote "wasn't authorized" and said the actual cost would be over $5100. I would not recommend these guys to my worst enemy. These tactics are incredibly shady.

100% HONEST and the best out of the Herriman/Riverton/South Salt Lake Valley!!!!! Our furnace on a day it was 25° F outside. I called at 7:30 AM and they said they'd be out between 8 and 10. 15 minutes later, I got a text that they were on their way. That's prompt service. Matt showed up, and took care of us. The problem didn't end up being as bad we thought. It turned out to be very minor and he fixed it and left it at that. Because they do heating, AC, and plumbing, I asked him to look at a couple of other things to see if there's anything that could be done. I didn't realize I kept him here for a few hours and by the time he left, he had completed some plumbing work, furnace work, and drain work! He walked me through everything he was doing and I would do it all over again! I've already got plans to have him look at my AC unit come come early spring/summer! These guys deserve more than 5 stars!

Discovered a backed-up sink that I couldn't clear myself on a Wednesday evening. Called 1st American that night and Nick arrived the very next morning. Within an hour the clog was cleared and I was back to a fully functional kitchen again. Nick was extremely professional and very respectful of my time since I work from home and had to speak with him between (and during) meetings. He even sent a text to me when he was done and waited for me to come sign off on the work and make the payment. This is the third time I've worked with 1st American and all the techs that have come out to my home (John, Jared and now Nick) have been qualified and licensed plumbers, not salesman that know how to plumb. I feel the pricing is fair and competitive and have yet to be made to feel like I've been sold. I'm very happy this company was referred to me and I pass along their information to anyone looking for a plumber.

Our furnace stop working & we couldn't figure out what was wrong with it . It would not turn on at all . We called 1st American in the morning & they came out by 1. The technician was very professional . We had another company look at the problem earlier in the day & they said we needed a new furnace & ac unit as our motherboard was ruined . It would be $13,000 . We decided to get another opinion. The technician came in & right away notice the flame igniter was cracked . We told him about the motherboard issues he checked it & said it worked fine . He said he could get us the part later in the day but was able to light our furnace & get us heat . The technician came back a few hours later & fixed the part . It was only $ 288 installed . We were so happy ! I would highly recommend this company . Very knowledgeable & honest .

I had a plumbing Emergency early in the morning! Not only did Matt get me schedule, he told me the name of the Technician that would come to help me, when I could expect him and even how to track him to find out where he is. Adam can earlier then I expected (which was GREAT) and was able to give me a fair estimate. When I did xplained what had happened with the faucet, Adam was very sympathetic and reassuring! He gave me all my options and then once I was able to decide, he got right to work. He was able to troubleshoot the situation and figure out that he was able to do exactly what he needed to do to solve our problem and in a way that saved me money. He was honest, helpful and efficient. It was a GREAT experience and I would hire 1st American Plumbing again without question! This is the way business should be done!!

I was stressed out about my sink leaking and call these guys and they were here within ours. Every other place I called had a 2-3 day waiting list. Once Matt arrived he was very professional and explained to me what was going on with my system. He even suggested ways I could do the work myself. The cost was a little outside of my budget due to moving into my new home. However he offered me a discount offers online. I was expecting the plumber to look like the painters worn-out ragged and overworked. However , Matt is a true professional, courteous and respect your property. If you have serious plumbing problems or service bad call these guys today don't wait! I'm sure you won't be disappointed. Believe it, "T"

Tyrell completed an excellent air conditioning service for my two air conditioners. Tyrell is a personable young man and is very knowledgeable. He was very thorough and willing to answer any questions I had. Thanks for all you did!! 11/20/2025 Johnny serviced both of my furnaces. He was able to come early—that was great for me. Johnny was very thorough in his work. He has completed services in my home before and I appreciate his pleasant personality, his honesty and willingness to answer all my questions. I’m extremely satisfied with his work—he was very professional and even remembered the last repairs he made on my furnace! I will recommend him in the future. Thanks, Johnny!!

Tyrell Wilcock made quick work of a bathroom sewage drain clog late in the day yesterday at a commercial location that I oversee. He showed up 15min before after hour charges took effect which I thought was very honest and respectable. I have no doubt others would milk those few minutes to get into after hour labor rates. But not Tyrell. Tyrell’s first impression was that we had a large stoppage in the sewer main, but after weighing options we decided to try cleaning a smaller drain to see if that broke up the stoppage. This route worked, saving us time and money. I highly recommend 1st American Plumbing Heating & Air, and wouldn’t hesitate to use them again.

We had 1st American Plumbing replace our water heater this month, and they did a fantastic job at a very reasonable price. Matt even pointed-out a few things that weren't up to code with the venting and gas lines and got us all fixed-up there, too. Just this week we had a home inspector come through since we are changing our home owners insurance, and he commented on what quality workmanship and materials he saw when he noted the water heater had recently been replaced. That was great, because his whole purpose there was to find stuff wrong that could be potential liabilities for the insurance company. I highly recommend 1st American Plumbing's work.

My family and I could not be more pleased with service we received from the experts at 1st American Plumbing. Their senior HVAC and Plumbing Techs go above and beyond to explain and educate on how they evaluate my heating/cooling needs for our home. The installation of the two furnace/AC units as well as a tankless water heater was quick and neatly installed. It's apparent they have a passion for their work. My house is far more comfortable now. I would strongly recommend 1st American to anyone looking for a good HVAC/plumbing service company.

When was the last time your plumber fixed something for free? Until this week, my answer was never. Matt from 1st American showed up yesterday, though, fixed my problem in one minute, and said no charge. I'm still in shock. Another plumber I'd called had said it would be $150 just to show up. I know a service fee isn't uncommon, but to go from $150 to $0 is amazing. I can't promise you'll get the same deal I got, but it is safe to say you'll be treated fairly and honestly. Truly incredible.

We needed a gas line capped to replace our gas range with an electric model. I paid a little more than I expected, and there was some miscommunication with the dispatcher, who basically told our technician Tyrell the opposite of what we wanted, so he was surprised when he arrived about what he would be working on. But Tyrell was great—very professional, clear, and did the job quickly and well. We appreciate the good service and wouldn’t hesitate to work with this company again!