Neighborly Plumbing and Drain Cleaning
Plumber · Cottonwood Heights, UT · Open 24 hours per Google listing
Our verdict
4.9★ across 268 Google reviews; 86 analyzed, 97.7% positive. Trenchless sewer repair saved one customer $5,000 vs. other estimates. fast_response in 10 of 86 reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 86 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response theme in 10 of 86 reviewed; arrived within the hour on multiple calls; same-day scheduling noted
1 cited review
“Showed up fast, fixed the problem (tankless water heater was acting up) for 66% less than what SameDay and Superior said they would do it for. Can't recommend these guys enough.”
Cited in 2 of the 86 reviews we analyzed — 1 cited review not excerpted here.
Sewer work significantly undercut competing estimates: saved $5,000 on trenchless repair; saved $8K+ with jetting recommendation over full tear-out
1 cited review
“Neighborly Plumbing did a trenchless sewer repair for me and saved me $5,000 compared to my other estimates. They fixed the line without tearing up my yard, and the whole job was done fast.”
Cited in 2 of the 86 reviews we analyzed — 1 cited review not excerpted here.
workmanship theme in 14 of 86 reviews; fixed bathtub leak saving fixture where others said full replacement required
1 cited review
“These guys were great. Had a small leak behind the wall of my bathtub. Other contractors said the fixture had to be replaced and estimates were outrageous. Neighborly was able to fix the problem and save my fixture at a very reasonable price.”
Cited in 2 of the 86 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1★ reviewer reports lawn held hostage 2+ months post-sewer repair due to payment dispute with upstream contractor (24 Hour Plumbing Pros); city and lawyer involvement reported
“Nieghborly plumbing came and replaced my sewer pipe after catus plumbing messed it up. The problem is that they were supposed to replace the lawn that they had to dig up, they said it would be about a week when they return to do that. That was in September and it's now November.”
1★ review: lawn dug for sewer repair not restored after 2+ months; payment dispute with subcontracting company left customer without recourse
“Nieghborly plumbing came and replaced my sewer pipe after catus plumbing messed it up. The problem is that they were supposed to replace the lawn that they had to dig up, they said it would be about a week when they return to do that. That was in September and it's now November.”
Keep it in proportion: these concerns are cited in 1 of the 86 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Mathew and Anson were great. They notified me that they would arrive within the hour. They were spot on. Humored me when I asked them to show me the process of draining my water heater. Professional and kind. Very reasonable price for the service.”
“My mom’s sewer line backed up and had to be repaired and lined. Neighborly plumbing came out and took care of everything including some unrelated interior plumbing issues that needed to be addressed as well. They were honest, did great work and were amazing to deal with through the entire process. I would highly recommend them!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire Neighborly Plumbing and Drain Cleaning?
Best for
- Budget-conscious homeowners
- Sewer line repair and replacement
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Neighborly Plumbing and Drain Cleaning?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Neighborly Plumbing and Drain Cleaningisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: South Jordan · Herriman · Salt Lake City · Park City