HER Plumbing Co.
Plumber · Irving, TX
Our verdict
Queen's team arrives fast, charges fairly, and solves problems other plumbers couldn't—perfect for 2am emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 32 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
What reviewers praise
Exceptional diagnostic ability: Multiple reviewers report HER Plumbing solved problems that stumped other plumbers, including sewer line issues (5-year history), slab leaks, AC drain repairs, and fireplace issues
Cited in 3 of the 32 reviews we analyzed.
Fast emergency response: 7 reviews specifically mention rapid arrival, same-day scheduling, quick completion (30 min or less), or immediate dispatch
1 cited review
“Came quickly, did thorough inspection and prices reasonable”
Cited in 7 of the 32 reviews we analyzed — 6 cited reviews not excerpted here.
Transparent pricing: 5 reviews explicitly praise fair, reasonable, or surprisingly low prices; multiple reviewers note pricing beaten competitors' quotes
1 cited review
“Came quickly, did thorough inspection and prices reasonable”
Cited in 4 of the 32 reviews we analyzed — 3 cited reviews not excerpted here.
High repeat-customer loyalty: 4 reviews from customers who have used HER Plumbing 3-5+ times and explicitly state they will not use other services
1 cited review
“They get me on schedule and I know when to expect them”
Cited in 4 of the 32 reviews we analyzed — 3 cited reviews not excerpted here.
Owner-led (Queen) and team visibility: 10+ reviews mention Queen or Queena by name, signaling hands-on leadership and personal accountability
1 cited review
“Came quickly, did thorough inspection and prices reasonable”
Cited in 6 of the 32 reviews we analyzed — 5 cited reviews not excerpted here.
Customer education and transparency: 3 reviews specifically mention Queen or team explaining issues, providing education on maintenance, and being transparent about needed repairs
1 cited review
“They provide education on how to maintain”
Cited in 3 of the 32 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 32reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“HER Plumbing did a great job for us this past December for a client of our. The company showed their expertise, reliability, and gave us honest feedback what was needed. We listen to Queen expertise and the job was completed quickly. So therefore; if you need a reliable, honest, and experienced plumber please call HER.”
“Queena did a wonderful job at two of my rental properties on 2/18/26. Would highly recommend!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire HER Plumbing Co.?
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own HER Plumbing Co.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
HER Plumbing Co.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Dallas · Lake Dallas · Mesquite