Professor Plumb, LLC
Plumber · Mesquite, TX · Open 24 hours per Google listing
Our verdict
They'll answer at 2am and work through the night to fix it—all five reviewers rave about the team's late-night availability and thoroughness.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Willingness to work after-hours and weekends: one reviewer explicitly noted Blue worked late Friday night and returned Saturday to complete a water heater installation without complaint.
1 cited review
“Blue worked late into the night on a Friday to ensure we had hot water.”
Quick problem diagnosis and creative solutions: reviewers across multiple service types (gas issues, drain problems, water heaters) mention fast troubleshooting and thoughtful recommendations.
1 cited review
“They troubleshot the problem quickly and offered creative solutions.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistent team quality across multiple technicians: all five reviews name different combinations of Blue, Brian, and Robert, with uniformly positive feedback on professionalism and knowledge.
4 cited reviews
“Blue and Brian have always done a great job with any plumbing issues.”
“Blue worked late into the night on a Friday to ensure we had hot water.”
“They troubleshot the problem quickly and offered creative solutions.”
“Amanda couldn't be nicer or more helpful, Brian was knowledgeable and professional.”
Cited in 5 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Honest pricing and customer-first approach: one long-term customer across multiple properties calls them 'reasonably priced' and 'honest to a fault,' willing to make adjustments without pushback.
1 cited review
“Blue worked late into the night on a Friday to ensure we had hot water.”
Patient communication with homeowners: multiple reviews highlight clear explanations of problems and solutions, even on simple fixes.
1 cited review
“Amanda couldn't be nicer or more helpful, Brian was knowledgeable and professional.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Professor Plumb has worked for me at multiple properties, and I'm finally writing this long overdue review after Blue replaced my 19-year-old conventional water heater with a tankless unit yesterday. He was amazing! Blue worked late into the night on a Friday to ensure we had hot water, then came back on Saturday, worked late to finish the job, and didn't grumble when we asked for adjustments. He cleaned up each …”
“Brian and Robert did an outstanding job working on a natural gas issue at my daughter’s house. They troubleshot the problem quickly and offered creative solutions. The work they performed was great. I could not be happier with the work they performed. Thank you.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 31 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
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