Tide Turners Plumbing
Plumber · Mesquite, TX · Open 24 hours per Google listing
Our verdict
Arrives within minutes for burst pipes and explains work clearly, but the pricing_fairness score of 0 is a severe red flag that contradicts glowing reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—showed up in minutes for a middle-of-the-night pipe burst and provided preventative tips
1 cited review
“Showed up in minutes to identify a broken pipe, repair & assisted.”
All 5 reviews praise professionalism, thoroughness, and attention to customer satisfaction (cleaning, safety covers, detailed explanations)
3 cited reviews
“Performed repairs in a timely and professional manner, explained the problems.”
“Solved my issue quickly. Went above and beyond to make sure satisfied.”
“Showed up in minutes to identify a broken pipe, repair & assisted.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Proactive communication—sends photos and technician write-ups before arrival
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Critical discrepancy: dimension score shows pricing_fairness=0 (worst possible) while all 5 Google reviews are 5/5 stars with no mention of cost overruns or unfair billing—suggests either hidden fees not captured in these reviews or data quality issue
“Performed repairs in a timely and professional manner, explained the problems.”
2 more cited reviews
“Solved my issue quickly. Went above and beyond to make sure satisfied.”
“Showed up in minutes to identify a broken pipe, repair & assisted.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Athens and the Ben Franklin Plumbing staff performed the plumbing repairs in a timely and professional manner. Athens explained the problems and how to fix it. I was very pleased with him and the overall service.”
“Tide Turner plumbing did an amazing job. I had a fantastic experience with this company. Thier team was incredibly helpful and solved my issue quickly. Went above and beyond to make sure I was satisfied. I highly recommend them if you are looking for top-notch service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 214 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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