Villarreal Plumbing Inc
Plumber · Duncanville, TX
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Our verdict
4.6★ / 74 reviews; fast_response=39 is the standout signal — Everett cited arriving within an hour in multiple reviews — but 2 unprofessional-tagged reviews and a rework incident flag consistency gaps.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 79 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Sub-hour arrival documented in multiple reviews; same-day service mentioned 20 times in serviceMentions (themeCounts.fast_response=39)
1 cited review
“after we found a leak under our kitchen sink... everett was friendly when we called and said he could come out within the hour. true to his word, he showed up right on time, took a look at the leak, and got to work with his helper. they fixed everything in about 45 minutes.”
Cited in 3 of the 79 reviews we analyzed — 2 cited reviews not excerpted here.
Pricing consistently below area competitors — fair_pricing=8; drain/sewer camera + hydro-jet at $430 cited as very fair
2 cited reviews
“he found the problem, cleared the blockage, and took care of some hardened buildup that could have caused more trouble down the line. The whole visit took less than an hour, and the price was very fair at $430.”
“We discovered a leak in our bathtub. Everett was dispatched to repair it, but unfortunately, the fix didn't hold and it started leaking again after a couple of weeks. The head of the company personally reached out to us... He assured us that we wouldn't be billed for any further repairs.”
Weekend emergency coverage confirmed: tech worked 5 hours on a Sunday to resolve a complex shower valve issue (themeCounts.weekend_or_emergency=5)
1 cited review
“leo came out to help us on a sunday when we had a serious water leak and barely any water to use. the issue turned out to be more complicated than we expected, but leo worked for five hours to install a new shower and tub control valve.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Phone operator hung up on a customer who couldn't send a photo — rated 1-star; unprofessional theme appears 2 times out of 79 reviews analyzed
Cited in 1 of the 79 reviews we analyzed.
One documented rework failure: initial bathtub leak repair didn't hold; owner personally intervened and sent second tech — slow_response=3 in theme data suggests scheduling inconsistencies
“We discovered a leak in our bathtub. Everett was dispatched to repair it, but unfortunately, the fix didn't hold and it started leaking again after a couple of weeks. The head of the company personally reached out to us... He assured us that we wouldn't be billed for any further repairs.”
Keep it in proportion: these concerns are cited in 2 of the 79 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The person that answered the phone asked me to take a picture and send it to him. I told him I didn’t think I could. He hung up on me. Extremely rude and unprofessional.”
“Not me but my mom, she is older and doesn't leave reviews and such. She said the owner was extremely rude. The guys under him though are great.”
Positive
“We’ve used Villarreal Plumbing Inc. several times in Duncanville, and every experience has been fantastic. leo and everett were both really friendly and knew exactly what they were doing. They came out quickly when we had a leak in our pipes and got it fixed without any hassle, and the price was very fair. On another visit, they installed a new water heater for us on short notice, and we were so impressed with how …”
“The plumber team did a fantastic job. After calling, they showed up the same day and quickly took care of our plumbing issue with real professionalism. Everett was very friendly and helpful throughout the process. The price was much lower than what we expected, which was a nice surprise. They even crawled under our house in Duncanville to reach an old pipe that had been leaking for years, and fixed everything the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Villarreal Plumbing Inc?
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
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