Arriaga Plumbing
Plumber · Rowlett, TX
Our verdict
69 of 71 analyzed reviews are 5-star. Owner John named for honest, guaranteed work and reasonable pricing. One 1-star reviewer was charged $400 with no upfront quote after hours of failed repair work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 71 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Owner John flagged for honesty and guaranteeing his work; one customer noted he 'doesn't try to scam anyone'
1 cited review
“John is very honest and guarantees his work! He doesn't try to scam anyone.”
After-hours Wednesday call to Suzanne resulted in same-morning service for a donut shop with backing-up sinks
1 cited review
“Called Suzanne at Arriaga Plumbing after hours on a Wednesday evening to request service. She answered right away and scheduled her guys to service our shop the following morning.”
Replaced three bathroom faucets, connector hoses, cutoff valves, and two shower controls in one visit at a price the customer called reasonable
1 cited review
“We had three bathroom sinks to get new faucets, new connector hoses and new cutoff valves. Then two showers to have new controls and new shower heads put on.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Worked for hours and billed $400 without providing any quote or estimate beforehand, then asked for another $400 to return
“They proceeded to work on my system without providing any quote or estimate of any kind. At the end of a few hours trying and failing to fix my issue they said they would have to come back out and cut my wall open.”
One customer reported being charged $400 after hours of work with no upfront quote, then quoted another $400 to come back and cut open a wall
“They proceeded to work on my system without providing any quote or estimate of any kind. At the end of a few hours trying and failing to fix my issue they said they would have to come back out and cut my wall open.”
Keep it in proportion: these concerns are cited in 1 of the 71 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“One of the most unprofessional companies I've ever dealt with. They proceeded to work on my system without providing any quote or estimate of any kind. At the end of a few hours trying and failing to fix my issue they said they would have to come back out and cut my wall open. They tried to charge me $400 for the first day, then another $400 to come back out and repair. Again, not a single time did they provide me …”
“I can't speak to the plumbing I can speak to the reckless driver that pushed a car out of the exit lane because they needed to get over to make the exit. I know this happens all the time to everyone this however was very aggressive and would have been an accident if the other car had slammed on their brakes on the freeway this was at 30 and Sylvan license plate RKW-2774 I will not recommend a business with …”
Positive
“Called for a repair for a water backing up in the tubs and they were able to come within 2 hours. They fixed the problem. Will definitely use them again next time.”
“Needed yearly maintenance done on my water heater to drain it; since it's gas and I'm elderly, I don't feel comfortable doing it myself. Have been using Arriaga for several years and always get excellent service, especially in the few emergency situations that have arisen over the years.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Arriaga Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Arriaga Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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