Jake the Plumbing Pro
Plumber · Dallas, TX · Open 24 hours per Google listing
Our verdict
BBB A-rated; 90 of 100 sampled reviews are 5-star with themeCounts.fast_response=42 - the strongest fast-response ratio in this Dallas batch, with 26 same-day mentions across 17 service categories.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast_response cited in 42 of 100 reviews - emergency arrivals within 15 minutes for sump pump flooding and within 2 hours for water-line meter-box leaks documented specifically.
2 cited reviews
“One night, our sump pump stopped working and our whole basement started to flood. We didn't know what to do, but called and Luis showed up at our door in just 15 minutes.”
“I had a plumbing emergency late on a Friday night during Superbowl weekend, and it was extra stressful because we have a cancer patient at home. While a lot of other plumbers didn't even respond to my emergency messages, this company actually answered the phone right away.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Pricing transparency cited - tech lowered quote mid-job when fewer materials needed; another reviewer notes affordable alternatives found when competitors pushed full water-heater replacement.
2 cited reviews
“theodore gave me a fair quote before starting, but once he got into the job, he found out there was no need for any extra soldering. he let me know right away and even lowered the price since the work was a bit easier”
“When other local plumbers said our old water heater was beyond repair and pushed us to buy a brand new, expensive unit, Theodore personally came out and had it working again in just a few hours.”
themeCounts.weekend_or_emergency=7 with detailed examples - Friday night Superbowl weekend, late-evening sewer backups, emergency sump pumps - all answered.
1 cited review
“I had a plumbing emergency late on a Friday night during Superbowl weekend, and it was extra stressful because we have a cancer patient at home. While a lot of other plumbers didn't even respond to my emergency messages, this company actually answered the phone right away.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
themeCounts.poor_workmanship=4 in the sample - one reviewer flags a sewer clear that worked but raised concerns elsewhere.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Not impressed with them answering the phone then hanging up. Now it's not in service. Smh what a joke.”
Positive
“We reached out to Jake the Plumbing Pro for a second opinion when we weren’t sure about what another plumber said about our plumbing system. Luis and Javier came over, quickly found what was really going on, and gave us honest advice. As someone who asks a lot of questions, I felt comfortable the whole time—Luis and Javier took their time explaining how everything works and made sure I understood each step. I now …”
“I had a leak at my meter box in Dallas. I called Jake the Plumbing Pro and was able to get an appointment within two hours. They really care about their customers, and even offer priority service and discounts if you've used them before. After the repair, the office followed up right away to make sure I was happy with the work. Luis arrived sooner than expected, quickly figured out the problem, and carefully dug …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Jake the Plumbing Pro?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Jake the Plumbing Pro?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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