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1-855-MegaPro

Duncanville, TX
4.9(150 reviews)
BBBA+Accredited
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 150 reviews

Solid pickSolid pick
4.9Google·5.0Yelp·BBB A+

Our Verdict

Hire with Conditions

#6 of 9 in Duncanville, TX

Best for

No standout specialties

Avoid if
  • You need this for a complex or high-stakes install

Hire if: You need clear communication and upfront explanations

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need warranty-grade work on a complex or high-stakes install

Caution if: You need rock-bottom prices with zero flexibility on the quote

How they score across what matters

Based on 100 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 150 Reviews Tell Us

Emergency Response

Same-day dispatch cited in 2 of the analyzed reviews, including rapid water-leak response (themeCounts.fast_response=4)

What To Watch Out For

Only 2 service-specific plumbing reviews visible (faucet install, water leak); most reviews reference office staff, not field technicians — thin jobsite evidence in the analyzed set

Communication

Staff responsiveness repeatedly praised across 4 communication-tagged reviews; coordinator Sandra and Yolanda each called out by name

Fast ResponderGood Communicator

Customer reviews

Reviews from Google, Yelp & more

D
Detra Newhouse

Just wanted to say THANK YOU to 1-885-MegaPro for sponsoring the 2025 AB Dance Camp that my granddaughter is attending this week. She is having a blast and learning some new steps! Partnering with the community is a big indicator of a company's desire to work with and help people. Thanks again!

G
Gary Offord

I would like to take a moment and recognize Ashonta for her hard work and dedication. I have dealt with multiple dispatchers in my career and she is by far top-tier. Thanks for going above and beyond listening and executing exactly what I needed. I really appreciate you. Keep up the great work

Y
Yungyella

I can’t speak highly enough about my property manager, Sandra. She truly goes above and beyond to make sure residents feel supported and taken care of. Her professionalism, kindness, and dedication set her apart. Sandra is always responsive, quick to resolve issues, and makes communication simple and stress-free. She treats residents with respect and ensures the property is well-maintained at all times. I’m grateful for all that Sandra does, and I feel lucky to have her as my property manager. She has made my living experience here a very positive one.

L
Luke AgesenGoogle

I recently had the pleasure of working with Aaron, and I can’t say enough good things about the quality of his workmanship and the professionalism he brought to the job. From the moment he arrived, it was clear that Aaron takes a lot of pride in his work. He showed up right on time, came fully prepared, and carried himself with a calm, confident attitude that immediately put me at ease. Throughout the process, he treated my home with the kind of respect you don’t always see, everything was kept clean and organized, and he took the extra steps to make sure no detail was overlooked. What really stood out to me was his customer service. Aaron took the time to explain what needed to be done in plain language, made sure I understood my options, and never once made me feel rushed or pressured. He was patient with my questions, genuinely courteous, and clearly cares about doing the job right the first time. In a time where it’s hard to find dependable tradespeople who balance skill with professionalism, Aaron is the kind of person who reminds you that great service still exists. I would gladly recommend him to anyone looking for not just a plumber, but someone who truly values their craft and the people they serve. 10/10 highly recommend Arron, will be my plumber for life

M
MickeyGoogle

I don’t usually write reviews, but Aaron absolutely deserves one. From start to finish, his professionalism and attention to detail were outstanding. He showed up exactly when he said he would, immediately took the time to explain what he was doing, and made sure I understood the process every step of the way. What really stood out to me was his workmanship — everything he did was clean, precise, and clearly done with pride. He didn’t take shortcuts or rush through the job, and you could tell he genuinely cares about doing things right the first time. Aaron also went above and beyond with customer service. He was respectful of my home, left the work area spotless, and even checked back afterward to make sure everything was running perfectly. That level of care and follow-up is rare these days, and it really says a lot about his integrity. If you’re looking for a plumber who combines top-tier craftsmanship, professionalism, and genuine customer care, I can’t recommend Aaron highly enough.

B
Billy D.Yelp

I used 1-800-Plumber after my contractor hit the gas line that belonged to my neighbor. These guys came out the next morning ready to work and that they did. Two guys had to dig a new trench for the gas line without hitting any of the cable and power lines in their path. They took great care to make sure the job was done right. By the end of the day we had the new line inspected and gas service connected. The lead plumber's name was Vincent Wilson.

M
Mark S.Yelp

We desperately needed some plumbing repairs and service as we had company coming to town the following day. Not only did we need a new kitchen faucet set installed but also repair to a leaking bathroom faucet. We called and the same day a tech named Andrew came out. He was great; friendly, professional and got the job done! We'll definitely be calling 1-800-Plumber again in the future as well as refer them to friends. M. Shreve Mandeville, LA

K
Keyairah RichardsonGoogle

I haven’t used MegaPro’s services yet, but I do know Mrs.Sandra Jones as a woman of excellence, order, and divine assignment. She leads with clarity, covers with grace, and shows up with a standard that doesn’t bend. If her company reflects even a glimpse of the integrity she walks in daily, then it’s already blessed. I speak her name with honor because her life is a blueprint of professionalism and purpose.

M
Maria GarciaGoogle

Awesome plumbing service ! I’m so glad that I called them! they were true to their trade, they explained what was wrong with my water heater, they explained exactly what were my best options and helped me get the package that best suited my budget. I would recommend them to anyone in the Oak Cliff area and surrounding communities. (Special thanks to Elmer the plumbing expert)

D
Deon WatsonGoogle

I just wanted to take a moment to give Sandra her flowers while she can see them. She is truly the best in the building always timely, professional, and genuinely caring when addressing any issues I bring to her. Her dedication and consistency never go unnoticed, and I truly appreciate all that she does. Thank you, Sandra, for your continued support and excellence!

S
Saquan Watson

Fast, reliable, trustworthy, kind, friendly, and she loves THE LORD. That describes Mrs Sandra Jones every encounter. She really takes care of her clients and is very informative and patient with you. Very easy to work with! Whole process could have been a headache but Sandra saw to everything. Great work Megapro and great prices.

S
Stacey Denman BrownleeGoogle

Sandra is very professional and kind and her customer service was that of excellence. I was very impressed with Sandra’s ability to answer all of my questions and knowledgeable about the company. I would recommend your company to anyone because of the service that I received from Sandra!💯

M
Marcus Jackxon

Mrs Sandra Jones is absolutely amazing. Highly recommended. She has been a GOD send. Her veracity and thoroughness unmatched. She is easily approached and very patient and knowledgeable. She will work with you and for you. I can't reiterate enough I Highly recommend!

D
D WilliamsGoogle

This company has been great to work with! Their staff is always helpful, responsive, and attentive to every need or concern. A special shoutout to Yolanda and Sandra—they go above and beyond to ensure everything runs smoothly. Truly a pleasure to work with!

S
Sonja TexadaGoogle

Excellent customer service! Genika listened to my situation and was able to escalate me to a serviceman. The serviceman actually walked me through a couple of steps which fixed my issue. Their honesty in identify a simple repair saved me lots of money!

Business details

Phone
(972) 298-8600
Address
646 E Hwy 67, Duncanville, TX 75137, USA
Hours
Open 24 hours

Service area

Based in Duncanville. Serves 11 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

1-855-MegaPro

4.9$$
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