FastPlumber near me

The 15 plumbers serving Ferris, ranked.

For the 24 plumbers working within 20 miles of Ferris, we read 1,243 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 18 of the 24 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.9, nobody below 4.0), but the depth behind them varies: 17 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 19 of the 24 companies have one — it's flagged below with their exact words. One number worth knowing: Baker Brothers Plumbing, Air & Electric alone carries 24,623 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown FerrisHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 925 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Ferris →

Worth a look — with caveats

Real strengths, but read the concerns first
1

Baker Brothers Plumbing, Air & Electric

Caveats apply24/7 per Google listing
4.8 (24,623 Google reviews)4.1 on Yelp (100) 19.2 mi from downtown Ferris
Our take — how we form it

Excellent emergency response and workmanship, but pricing practices are inconsistent—some jobs feel fair while others trigger sticker shock on basic repairs.

Rating mix — of the 15 reviews we analyzed24,623 total on Google
5★4
4★0
3★0
2★3
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of aggressive upselling on major systems: multiple reviewers report being quoted thousands for attic insulation, duct cleaning, or line replacement without independent verification, later finding the actual issue was minor (3 of 191 reviews)
  • High variance in customer experience (34-point spread in dimension scores): wide swing between 5-star emergency jobs and 1-star billing disputes suggests inconsistent quality control or technician accountability (4 of 191 reviews)
  • Severe pricing inconsistency: 4 separate reviews cite quotes for simple fixes that appear grossly inflated ($600 for $27 part, $800 for loose connection, $250 for basic wax seal replacement, $12,000 for attic insulation estimate) (4 of 191 reviews)

To be fair

  • Fast emergency response: multiple reviewers report same-day or rapid arrival, including Saturday evening emergency service (cited in 4 of 191 reviews)
  • Consistently professional and courteous technicians: 13+ reviews specifically praise technician attitude, knowledge, and friendliness by name (cited in 8 of 191 reviews)
  • Strong workmanship and efficiency: jobs completed quickly with clean-up, protective measures, and transparent explanations of work performed (cited in 5 of 191 reviews)
What reviewers praise
“I had a great experience with Baker Brothers Plumbing, Electric & HVAC. The technician was exceptionally nice and very pleasant to work with. He seemed knowledgeable I had a great experience with Baker Brothers Plumbing, Electric & HVAC. The technician was …”
peggy dunlap · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called Baker Brothers on the recommendation of a neighbor because of a possible slab leak. Technician came out same day which was great but failed to find the leak. Said we would have to replace the homeowners valve (2100$$) to begin the process of …”
Patrick A. · ★★ · Yelp · Dec 2025

We read 191 of 24,623 reviews · newest from Mar 2026 · BBB A+ accredited

(214) 324-8811
Full report →Website ↗
2

Dial One Johnson Plumbing, Cooling & Heating

Caveats apply24/7 per Google listing
4.9 (1,218 Google reviews) 17.1 mi from downtown Ferris
Our take — how we form it

Dial One Johnson holds 4.9 stars on 1,218 reviews; 81 of 88 analyzed are 5-star with professional=39, workmanship=11, but themeCounts.expensive=4 flags pricing complaints in the sample.

Rating mix — of the 15 reviews we analyzed1,218 total on Google
5★11
4★0
3★1
2★0
1★3

What reviewers keep saying

  • Same-day and next-morning dispatch confirmed: 1 reviewer called after hours and had a tech at the door by 8:45 AM; themeCounts.fast_response=7. (cited in 2 of 88 reviews)
  • Technicians explain findings in detail: multiple reviewers cite photos provided, clear explanation of problems, and answers to follow-up questions (themeCounts.communication=4). (cited in 3 of 88 reviews)
  • Multi-issue kitchen plumbing handled efficiently by one tech; service plan discount reduced final bill to 'fair price' per 1 reviewer. (cited in 1 of 88 reviews)

What reviewers complain about

  • Pricing complaints in 4 of 88 analyzed reviews (themeCounts.expensive=4); 1 reviewer paid $362 for a 15-minute faucet fix, another was quoted $89 diagnostic fee plus overpriced repair estimates — a second opinion resolved the same issue for $75 total. (2 of 88 reviews)
What reviewers praise
“Jose was amazing. He explained things concisely and it was easy to understand what my options were. He was considerate of my time and patient.”
Bionca Arradondo · ★★★★★ · Google · Jan 2026
The most critical take we found
“Came out. Inspected furnace. Did nothing. Gave 2 estimates. One for repair, one for new thermostat. Both way, way overpriced. Charged $89 for coming out. Today, got someone else. Fixed furnace, charged total of $75. Said I don't need a new thermostat, don't …”
Morgan F Bilbo · ★ · Google · Jan 2026

We read 88 of 1,218 reviews · newest from Jan 2026

(469) 256-7828
Full report →Website ↗
3

Benjamin Franklin Plumbing & Drain Services of Duncanville

Caveats apply24/7 per Google listing
4.9 (1,199 Google reviews)3.1 on Yelp (16) 17.2 mi from downtown Ferris
Our take — how we form it

Ben Franklin Plumbing Duncanville — 4.9 stars on 1,199 reviews; same-day scheduling with tech-on-way texts, garbage disposal installed and bathtub problem fixed within hours, but 3 Yelp reviews cite split-fee surprises and a free-estimate bait-and-switch.

Rating mix — of the 15 reviews we analyzed1,199 total on Google
5★6
4★1
3★0
2★1
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Free estimate advertised but $139.50 in fees charged before any work — tech came without equipment to locate a pipe leak and made unnecessary wall holes. (1 of 100 reviews)
  • Phone staff complaint at Duncanville office — one reviewer describes rude call handling that required escalation to get service. (1 of 100 reviews)
  • Pricing structure unclear at booking — website says free estimates but technician charged a $100 diagnostic fee on arrival in addition to a $39.50 service call fee. (2 of 100 reviews)

To be fair

  • Same-day scheduling with 2-hour window and tech-on-way text — Athens arrived within 15 minutes of notification. (cited in 1 of 100 reviews)
  • Technicians Jonathan and Hunter praised by multiple reviewers for thoroughness, explanation, and leaving job sites clean. (cited in 3 of 100 reviews)
  • Emergency weekend clog resolved early by Johnathan — polite and handled quickly. (cited in 1 of 100 reviews)
What reviewers praise
“Jonathan from Ben Franklin was very professional and thoroughly explained all the steps which made very easy for deciding the type of work that I need him to carry out. He took care of the whole situation in timely fashion and left the area very clean and …”
ASHOK PATEL · ★★★★★ · Google · Feb 2026
The most critical take we found
“Mary needs to either go to diverse and customer service training or retire. Her phone mannerism words cannot describe. I called needing a service tech to come out because of a leak in the kitchen I am unable to pin point the leakage. So, I called the …”
Stephanye V. · ★ · Yelp · Dec 2018

We read 100 of 1,199 reviews · newest from Feb 2026

(972) 441-7452
Full report →Website ↗
4

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,079 Google reviews)2.0 on Yelp (27) 19.5 mi from downtown Ferris
Our take — how we form it

BBB A+, 4.8 Google over 1,079 reviews, but 20 of 100 sampled are 1-star with Yelp pricing complaints ($399 snake, $1100+ no-invoice). reviewConsistency=0.35 confirms the split.

Rating mix — of the 15 reviews we analyzed1,079 total on Google
5★3
4★1
3★0
2★0
1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple Yelp 1-star reviews cite missed appointment windows (4+ hour delays after confirmed booking, 3 callbacks needed) - pattern in the negative cluster. (1 of 100 reviews)
  • Pre-payment-before-work-complete flagged on a water-line repair where customer reports work was not finished after payment. (1 of 100 reviews)
  • Pricing complaints recurring on Yelp: $399 for a 15-minute snake job, $1,100+ with no invoice and no warranty details despite multiple follow-up attempts. (2 of 100 reviews)

To be fair

  • Saturday-night emergency response documented - tech Mason on site within an hour on a weekend; another reviewer notes camera-tech follow-up included. (cited in 2 of 100 reviews)
  • Workmanship cited 14 times - one named tech (Steven) gets repeat positive reviews across separate reviewers for sewer/blockage diagnostic. (cited in 2 of 100 reviews)
What reviewers praise
“Steven did an outstanding job clearing a very stubborn kitchen sewer blockage. He showed up on time, diagnosed the issue quickly, and explained everything clearly before getting to work. What really stood out was his persistence—this wasn’t an easy clog, but …”
Chris Russell · ★★★★★ · Google · Feb 2026
The most critical take we found
“This is my personal feeling and opinion. They may have good skill plumber, but my feeling is not friendly attitude for customer. Feeling would be they unilaterally impose their own ideas and methods and aggressive It seems they lack services and approaches …”
Shibagaki Ryota · ★ · Google · Dec 2025

We read 100 of 1,079 reviews · newest from Feb 2026 · BBB A+ accredited

(972) 822-2200
Full report →Website ↗
5

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,007 Google reviews)2.0 on Yelp (26) 12.6 mi from downtown Ferris
Our take — how we form it

4.8★ across 1,007 Google reviews with BBB A+ accreditation; 80 of 100 sampled reviews are 5-star, but 16 are 1-star — pricing complaints dominate negatives with charges of $399 for 15-minute snake jobs and $1,100+ without invoices.

Rating mix — of the 15 reviews we analyzed1,007 total on Google
5★6
4★0
3★0
2★0
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star reviewer paid $399 for a 15-minute snake job and was told sewer line had irreparable offset — allegations of lying and overcharging on what reviewer describes as a simple blockage. (1 of 100 reviews)
  • No invoice provided after $1,100+ charge cited in 1 Yelp review; multiple attempts to contact company for invoice details went unanswered. (1 of 100 reviews)
  • Pricing complaints in 3 of 100 sampled Yelp reviews: $399 for a 15-minute drain snake, $1,100+ with no invoice provided, and a shower valve repair that escalated to $1,500 for rip-out-and-redo. (3 of 100 reviews)

To be fair

  • Same-day service delivered in 10 of 100 sampled reviews; tech Steven cited by name in multiple 5-star reviews for completing jobs within an hour and communicating costs upfront before starting. (cited in 2 of 100 reviews)
  • After-hours dispatch confirmed: one reviewer called at 8:30 PM and had a tech on-site within the hour — fast_response theme counted 16 times across 100 sampled reviews. (cited in 2 of 100 reviews)
  • Technicians leave work areas clean and neat — at least 2 reviewers specifically note no trace left behind after toilet removal and drain snaking. (cited in 2 of 100 reviews)
What reviewers praise
“Bathroom sink drain was stopped up and leaking through pipes because the water had no where to go. He was able to clear the clog quickly. Was very respectful of property and left everything clean like he wasn’t even there…..would definitely use them again!”
Alisa Stitt · ★★★★★ · Google · Mar 2026
The most critical take we found
“This is my personal feeling and opinition. They may have good skill plumber, but my feeling is not friendy attitude for customer. Feeling would be they unilaterally impose their own ideas and methods and aggressive It seems they lack services and approaches …”
Ken T. · ★ · Yelp · Dec 2025

We read 100 of 1,007 reviews · newest from Mar 2026 · BBB A+ accredited

(972) 607-3109
Full report →Website ↗
6

Dial One Johnson Plumbing, Cooling & Heating

Caveats apply24/7 per Google listing
4.9 (656 Google reviews)2.8 on Yelp (5) 18.6 mi from downtown Ferris
Our take — how we form it

Arrives fast and fixes problems right, but expect to pay premium rates ($500/hour) with potential gaps in warranty documentation.

Rating mix — of the 15 reviews we analyzed656 total on Google
5★12
4★0
3★0
2★1
1★2

Why we're cautious

  • Massive rating inconsistency: 4.9/5 on Google (656 reviews) vs. 2.8/5 on Yelp (5 reviews) suggests possible review platform differences or unaddressed complaints on alternative channels
  • Pricing is significantly above standard rates—one reviewer explicitly noted $500/hour charges, described as premium even for excellent service (1 of 83 reviews)
  • Assessment visits incur mandatory call-out fees and may not result in same-day repair—one review notes work was delayed 2 days after initial inspection (1 of 83 reviews)

To be fair

  • Fast emergency response and same-day diagnostics—multiple reviews cite technicians arriving early or completing repairs within minutes of arrival (cited in 3 of 83 reviews)
  • Technicians are knowledgeable and thorough—15+ reviews explicitly praise expertise, problem-solving on difficult diagnostics, and detailed explanations (cited in 4 of 83 reviews)
  • High customer loyalty and repeat business—multiple reviewers mention multi-year relationships and annual maintenance contracts worth the investment (cited in 3 of 83 reviews)
What reviewers praise
“The technician (James) was professional and efficient . I appreciate him remembering having serviced my home before. That goes a long way with me. The problem was diagnosed and completed. I will continue to call Dial One for my plumbing needs.”
Deidra Collins · ★★★★★ · Google · Feb 2026
The most critical take we found
“Service was excellent but I guess at $500 per hour it should be”
Steve Elwell · ★★ · Google · Sep 2025

We read 83 of 656 reviews · newest from Feb 2026

(469) 949-1741
Full report →Website ↗
7

One Source Plumbing & Air

Caveats apply
4.7 (509 Google reviews)3.0 on Yelp (8) 15.6 mi from downtown FerrisNot a 24/7 shop
Our take — how we form it

509 Google reviews at 4.7★; fast_response flagged 12 times, workmanship 18 times across 100 analyzed — but one 1-star Yelp review documents a $1,053 estimate for a $225 job, and surprise_fees appears in theme data.

Rating mix — of the 15 reviews we analyzed509 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • Yelp 1-star: $400/boiler drain + $195 digging charge on a repair ultimately costing $225 total — 'WATCH OUT FOR THIS COMPANY' warning from reviewer who consulted a licensed plumber (1 of 100 reviews)
  • One Yelp reviewer documents an estimate of $1,053 for 2 lawn faucets later fixed by a handyman for $225 — themeCounts.expensive=1 and surprise_fees=1 corroborate overcharge risk (1 of 100 reviews)

To be fair

  • Hydro-jet drain cleaning completed same-day when two larger competitors failed; technician Angel resolved a severely clogged line others called 'too clogged' at a fraction of a $4,000 bypass quote (cited in 1 of 100 reviews)
  • Water heater resolved same-day within 2 hours, quoted $200 below competitors (themeCounts.fast_response=12, fair_pricing=4) (cited in 1 of 100 reviews)
  • Workmanship detail noted in 18 of 100 reviews; tech Jordan communicated issue clearly and worked punctually (cited in 2 of 100 reviews)
What reviewers praise
“DJ from One Source Plumbing did an amazing job cleaning the grease trap at our restaurant. He was very professional, punctual, and made the whole process smooth and stress-free. He explained everything clearly and made sure everything was properly taken care …”
Pink Pinkpink · ★★★★★ · Google · Mar 2026
The most critical take we found
“I had 2 lawn faucets that needed repaired. One source plumbing gave me an estimate of $1053.00. The plumber said I needed 2 new boiler drains at $400.00 each and 195.00 to do digging for a bent pipe. I called a family member that is a plumber for a new build …”
Wanda D. · ★ · Yelp · Jun 2025

We read 100 of 509 reviews · newest from Mar 2026

(214) 375-2588
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
8

Riddell Plumbing, Inc

We'd call someone else first24/7 per Google listing
4.9 (2,242 Google reviews) 18.6 mi from downtown Ferris
Our take — how we form it

Fast emergency response with consistently professional work, but expect premium pricing at $195-$230/hour with limited transparency on costs upfront.

Rating mix — of the 5 reviews we analyzed2,242 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,242 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response—multiple reviewers report arrival within 1 hour of call, including same-day water heater replacement (cited in 2 of 5 reviews)
  • Consistent workmanship quality over time—2-year customer notes zero plumbing issues through freeze event, and techs praised as professional across 5 reviews (cited in 3 of 5 reviews)
  • Strong communication—technicians explain work before, during, and after; one review highlights efficient diagnosis and honest assessment (cited in 2 of 5 reviews)

What reviewers complain about

  • High service rates ($195-$230/hour depending on call type) acknowledged as above-market by at least one customer, though reviewer notes all local plumbers price similarly (1 of 5 reviews)
  • Limited transparency on warranty and product recall awareness—one reviewer noted Riddell did not inform customer of active class action lawsuit on installed water heater model (1 of 5 reviews)
What reviewers praise
“Nicholas and Nick showed up at my house to clear three sinks. Two main lines were backed up and they went to work immediately. One was in the attic the other was accessible under a sink. They were fast, courteous wore their foot and again moved very quickly. …”
Mark Bunting · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,242 reviews · newest from May 2026

(972) 682-4860
Full report →Website ↗
9

Metro Flow Plumbing - Dallas Emergency Plumbers

We'd call someone else first24/7 per Google listing
4.9 (1,372 Google reviews)1.9 on Yelp (41) 19.2 mi from downtown Ferris
Our take — how we form it

Excellent technicians who arrive fast and do quality work, but expect to pay 2-3x the price of competitors for routine jobs.

Rating mix — of the 15 reviews we analyzed1,372 total on Google
5★5
4★0
3★1
2★1
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Massive platform rating discrepancy: Google 4.9/5 vs. Yelp 1.9/5 (3.0-star gap) — Yelp reviews from 2013-2018 consistently cite predatory pricing and overcharging, suggesting long-standing billing practices rather than isolated incidents (4 of 128 reviews)
  • Service fees and dispatch charges add up quickly; $89 service/dispatch charges mentioned, and one review notes partial refund was offered after complaint but only reduced cost from $725 to $530 (2 of 128 reviews)
  • Pricing significantly higher than competitors; 6 reviews explicitly state charges are 2-3x typical rates or 'outrageous', with examples: $725 for simple drain cleaning vs. typical $300-350, $300 to pull a toilet vs. $79-99 at Home Depot, $444 for faucet replacement (5 of 128 reviews)

To be fair

  • Fast emergency response with multiple same-day or next-day appointments mentioned across reviews (cited in 3 of 128 reviews)
  • Consistently professional and knowledgeable technicians; 12+ reviews explicitly praise professionalism, knowledge, and friendliness (cited in 7 of 128 reviews)
  • Strong communication and transparency; multiple reviewers praise detailed explanations, options presented, and guaranteed pricing upfront (cited in 3 of 128 reviews)
What reviewers praise
“Had an issue with the hot water going to my washer after the recent hot water repairs by Metro. Called and talked to Bree and she was able to get Luis out to check the problem within 30 minutes. Luis was knowledgeable and friendly and found the problem …”
Liz Griffith · ★★★★★ · Google · Mar 2026
The most critical take we found
“Paid 89 for them to come out just to show & do nothing because I wasn’t there (me). Plumber called me why wasn’t I here? Told him that I was at work & that my brother will be home which he was so the job can start, told me that I was the one that called …”
raul hzz · ★ · Google · Dec 2025

We read 128 of 1,372 reviews · newest from Mar 2026

(214) 328-7371
Full report →Website ↗
10

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (577 Google reviews) 17.8 mi from downtown Ferris
Our take — how we form it

Dispatches competent plumbers to late-night emergencies within hours, explains work clearly, and charges fairly even for weekend calls—five reviewers unanimously confirmed this pattern.

Rating mix — of the 5 reviews we analyzed577 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 577 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Consistently responds to late-night and weekend emergencies: 4 of 5 reviews explicitly mention 10pm, late evening, or holiday availability with fast arrival (cited in 4 of 5 reviews)
  • All 5 reviewers praised clear communication and explanation of work needed before and during service (cited in 5 of 5 reviews)
  • Pricing explicitly noted as fair and transparent, especially for emergency/after-hours work (2 mentions) (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“This is our second time using Roto-Rooter. Their team was quick to react and ensure there was no water damage. Tyler installed our new shower panel perfectly and offered some sage advice on what would be best if/when this shower panel starts to show its age. …”
Matt Hansen · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 577 reviews · newest from Jun 2026

(972) 728-7156
Full report →Website ↗
11

Fixxer Company Plumbing

We'd call someone else first24/7 per Google listing
4.8 (268 Google reviews) 16.3 mi from downtown Ferris
Our take — how we form it

Jason from Fixxer shows up fast and charges 50-90% less than competitors, especially for specialized poly pipe repairs.

Rating mix — of the 5 reviews we analyzed268 total on Google
5★4
4★1
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 268 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional pricing fairness—one customer saved thousands on a meter line repair (quoted $3k–$10k elsewhere, Jason charged significantly less) and another paid less than competitor quotes (cited in 2 of 5 reviews)
  • Fast response and scheduling—4 of 5 reviews explicitly mention prompt arrival, same-day service, or quick appointment booking (cited in 4 of 5 reviews)
  • Professional workmanship and preparedness—brings all necessary parts plus extras; completes jobs in 30 minutes or less (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I saw the Fixxer plumbing on a van at my neighbors house. I called the telephone number and easily made an appointment. Jason showed up right in time and fixed a few faucets and drain for me. He was professional and pleasant. I would definitely call him again …”
Lee Kendall · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 268 reviews · newest from May 2026

(214) 534-1468
Full report →Website ↗
12

First Response Plumbing Inc.

We'd call someone else first
4.3 (232 Google reviews) 19.2 mi from downtown FerrisNot a 24/7 shop
Our take — how we form it

Excellent communication and workmanship when things go right, but scope clarity and follow-up costs can blindside you on complex jobs.

Rating mix — of the 5 reviews we analyzed232 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 232 reviews so far. Treat this as a first read.

Why we're cautious

  • Scope boundary confusion on specialized work: 1 critical review alleges crew performed roof/exhaust work they claimed was outside their expertise, then demanded payment and denied responsibility (1 of 5 reviews)
  • Scope creep and hidden costs on complex installations—1 review reports surprise charges for additional work (exhaust installation) not disclosed upfront, with dispute over responsibility and payment (1 of 5 reviews)
  • Potential quality control gaps on multi-inspection jobs—1 review documents three failed city inspections on tankless water heater install, suggesting installation errors (1 of 5 reviews)

To be fair

  • Consistently praised for clear communication and transparency—4 of 5 reviews specifically mention explaining work clearly, asking questions, and laying out pricing upfront (cited in 4 of 5 reviews)
  • High-quality workmanship and attention to detail noted in 3 of 5 reviews, with customers praising thoroughness and professional execution (cited in 3 of 5 reviews)
  • Quick scheduling and early arrival—2 reviews mention same-day or ahead-of-schedule service (cited in 2 of 5 reviews)
What reviewers praise
“Eddie and Brandon did an outstanding job installing my hot water heater. They arrived promptly in the morning and worked efficiently through the afternoon, finishing around 4 PM. Their attention to detail and commitment to doing the job the right way really …”
Marcus Anderson · ★★★★★ · Google · Apr 2026
The most critical take we found
“Dear customers, My honest review here, do not choose First Response Plumbing company for your tankless water heater installation. They did very bad job and city inspection failed three times. There were so many problem and last one being the exhaust went not …”
Padmaja Kuruma · ★ · Google · Feb 2026

We read 5 of 232 reviews · newest from Apr 2026

(469) 685-5924
Full report →Website ↗
13

Bestway Plumbing

We'd call someone else first24/7 per Google listing
4.9 (222 Google reviews) 18.8 mi from downtown Ferris
Our take — how we form it

Shows up fast (even 15 minutes early), handles major emergencies same-day, and won't pressure you into unnecessary work—ideal for 2am burst pipes.

Rating mix — of the 5 reviews we analyzed222 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 222 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness: 3 of 5 reviewers explicitly mention prompt arrival, early arrival, or same-day emergency response (cited in 3 of 5 reviews)
  • Transparent communication during complex jobs: 2 reviewers note detailed walkthroughs and explanation of options without pressure tactics (cited in 2 of 5 reviews)
  • Competitive pricing on major work: 2 reviewers specifically mention getting estimates from competitors and choosing Bestway for better pricing (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“This team are always prompt and so professional. I have used them 3 times and have never been disappointed with the service I have received! Highly recommended.”
Nancy/Gary Hovenden · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 222 reviews · newest from May 2026

(972) 357-7627
Full report →Website ↗
14

Swift Plumbing

We'd call someone else first24/7 per Google listing
5.0 (170 Google reviews) 19.6 mi from downtown Ferris
Our take — how we form it

Brody from Swift Plumbing gets emergency calls answered and resolved same-day with genuine care—5/5 across all reviews with zero complaints.

Rating mix — of the 5 reviews we analyzed170 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 170 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: 2 of 5 reviews explicitly mention after-hours calls (01:13 and 01:33 timestamps) handled professionally with same-day service (cited in 2 of 5 reviews)
  • Technical competence and diagnosis: All 5 reviews praise quick problem identification and effective repairs, with 3 specifically mentioning 'top-notch quality' or immediate diagnosis (cited in 3 of 5 reviews)
  • Communication clarity: 4 of 5 reviews highlight polite, knowledgeable explanations without jargon and clear recommendations for additional work (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Excellent service from Brody getting my issues resolved. Polite and knowledgeable, Brody made recommendations for other issues observed, and we will be using Swift for those as needed.”
D MS · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 170 reviews · newest from Jun 2026

(972) 301-8065
Full report →Website ↗
15

James Armstrong Plumbing

We'd call someone else first
4.6 (165 Google reviews) 17.4 mi from downtown FerrisNot a 24/7 shop
Our take — how we form it

Arrives within hours even for early morning emergency calls and leaves your home cleaner than he found it, but pricing transparency is completely absent from all reviews.

Rating mix — of the 5 reviews we analyzed165 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 165 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 with no supporting review evidence—suggests either no pricing data in reviews or systematic pricing complaints not captured in these 5 samples

To be fair

  • All 5 reviews praise same-day or ultra-fast response times, including 6am emergency call answered and crew on-site by 10am (cited in 4 of 5 reviews)
  • Exceptional attention to property protection and cleanliness—drops cloths on flooring, uses protective mats, left workspace cleaner than found (cited in 1 of 5 reviews)
  • Demonstrates honesty and warranty integrity; willing to do difficult diagnostic work (cutting floor to locate leak) and see jobs through to completion (cited in 1 of 5 reviews)
What reviewers praise
“Clogged toilets and tubs. Called at 1pm, and they were at the house by 2:30 that same day! It was determined by James that the main line was clogged. House doesn't have an outside clearing line, so they had to clear it by removing one of the toilets. Super …”
kristen arenivar · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 165 reviews · newest from May 2026

(214) 918-6109
Full report →Website ↗

Also serving Ferris — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

1-855-MegaPro 4.9 (150 Google reviews) · Duncanville · 15.6 mi Call
Micheal & Sons Plumbing 4.7 (133 Google reviews) · Duncanville · 17.9 mi Call
Villarreal Plumbing Inc 4.6 (74 Google reviews) · Duncanville · 17.0 mi Call
Plumber True Services of Mesquite, TX 5.0 (23 Google reviews) · Mesquite · 17.3 mi Call
Mesquite Plumbing Co 4.6 (20 Google reviews) · Mesquite · 13.8 mi Call
DWV Plumbing Services 5.0 (16 Google reviews) · Mesquite · 19.2 mi Call
Precision Emergency Plumber Dallas 5.0 (12 Google reviews) · Dallas · 19.4 mi Call
Parker Plumbing Services LLC 5.0 (7 Google reviews) · Mesquite · 18.9 mi Call
plumbingduncanvilletxco · Duncanville · 17.3 mi Call

What reviewers complain about in Ferris

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Baker Brothers Plumbing, Air & Electric — Pattern of aggressive upselling on major systems: multiple reviewers report being quoted thousands for attic insulation, duct cleaning, or line replacement without independent verification, later finding the actual issue was minor
  • Baker Brothers Plumbing, Air & Electric — High variance in customer experience (34-point spread in dimension scores): wide swing between 5-star emergency jobs and 1-star billing disputes suggests inconsistent quality control or technician accountability
  • Benjamin Franklin Plumbing & Drain Services of Duncanville — Free estimate advertised but $139.50 in fees charged before any work — tech came without equipment to locate a pipe leak and made unnecessary wall holes.
  • Benjamin Franklin Plumbing & Drain Services of Duncanville — Phone staff complaint at Duncanville office — one reviewer describes rude call handling that required escalation to get service.
  • Roto-Rooter Plumbing & Water Cleanup — Multiple Yelp 1-star reviews cite missed appointment windows (4+ hour delays after confirmed booking, 3 callbacks needed) - pattern in the negative cluster.
  • Roto-Rooter Plumbing & Water Cleanup — Pre-payment-before-work-complete flagged on a water-line repair where customer reports work was not finished after payment.
  • Roto-Rooter Plumbing & Water Cleanup — Yelp 1-star reviewer paid $399 for a 15-minute snake job and was told sewer line had irreparable offset — allegations of lying and overcharging on what reviewer describes as a simple blockage.
  • Roto-Rooter Plumbing & Water Cleanup — No invoice provided after $1,100+ charge cited in 1 Yelp review; multiple attempts to contact company for invoice details went unanswered.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Ferris we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 925 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Crandall, Palmer — this Ferris guide covers those areas.

Nearby city guides

Hutchins, TX · 59 plumbers · 8 miRed Oak, TX · 23 plumbers · 9 miMesquite, TX · 78 plumbers · 17 miForney, TX · 49 plumbers · 20 miVenus, TX · 49 plumbers · 27 miArlington, TX · 95 plumbers · 29 mi