FastPlumber near me

The 15 plumbers serving Sacramento, ranked.

We read 4,388 reviews across Google, Yelp and BBB for the 60 plumbers serving Sacramento — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 40 of the 60 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Sacramento's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 49 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 42 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Bonney Plumbing, Sewer, Electrical, Heating & Air alone carries 9,599 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown SacramentoHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,103 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Sacramento

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

5 Star Plumbing

Top pick24/7 per Google listing
4.9 (4,407 Google reviews)4.7 on Yelp (100) 7.5 mi from downtown Sacramento

4.9★ across 4,407 reviews — fast_response in 30 of 100 analyzed, same-day water heater installs documented, but a $150 visit fee just for a quote and one $530 snake-without-camera charge are real friction points.

Rating mix — of the 15 reviews we analyzed4,407 total on Google
56
40
31
24
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Two-visit diagnostic failure on active floor flooding: $530 spent across two visits with no camera inspection despite obvious need — charged for incomplete diagnosis (Oa6hL1SeQwZ14rVjmVE5) (1 of 100 reviews)
  • $150 non-refundable visit fee to receive a quote — cited as a dealbreaker by David C. (2-star Yelp); atypical for the market (1 of 100 reviews)
  • Recurring flooding issue: tech charged $230 and did nothing, second tech snaked without camera and charged $300 — customer still flooded after two visits (Janet Sutton, 1-star) (1 of 100 reviews)

To be fair

  • Same-day water heater service confirmed: gas unit installed within 4-hour window (John Wachter); Amir coordinated with contractor, removed old heater and returned same day for install (cited in 2 of 100 reviews)
  • Pricing cited as competitive in 11 of 100 analyzed reviews (cheap-plumber=11, fair_pricing=6); one bid came in $3,000 less than all competitors and upgraded materials at no extra cost (cited in 3 of 100 reviews)
  • Weekend/off-hours emergency response documented: sewage stoppage cleared next morning (Kelly Williams); weekend plumbing emergency resolved by Eze same day (Sandy P.) (cited in 2 of 100 reviews)
What reviewers praise
Amazing company, amazing service. I had an emergency plumbing issue, a sewage stoppage, so I contacted 5 Star due to the great reviews. Amir came out the next morning and cleared everything for me. He explained everything he needed to do and was so friendly …
Kelly Williams · ★★★★★ · Google · Mar 2026
The most critical take we found
The require a "visit fee" of $150 just to get a quote. There are too many good options to deal with that. Pass.
David C. · ★★ · Yelp · Dec 2025

We read 100 of 4,407 reviews · newest from Mar 2026

4.8 (1,130 Google reviews) 1.1 mi from downtown SacramentoNot a 24/7 shop

Same-day emergency response with transparent pricing well below market quotes—perfect for 2am burst pipes.

Rating mix — of the 5 reviews we analyzed1,130 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,130 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day or next-day emergency response: Scott responded same day to heat emergency and returned the day parts arrived; another technician made time last-minute for gas valve replacement (cited in 2 of 5 reviews)
  • Pricing significantly below competitor quotes: Customer received $500 quotes elsewhere but paid under $200 for gas valve swap; technician had parts on-site (cited in 1 of 5 reviews)
  • Fast, efficient work: Leak repair completed 'in a matter of minutes' with minimal disruption and clear explanation of work performed (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Chappy is an amazing technician, he replaced 2 AC units on the top of our building in a very timely manner and explained exactly what they were going to do. I had a follow up routine follow up appointment 6 months later and he clearly explained what was going …
Brian Wright · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,130 reviews · newest from Feb 2026

3

Drain Time Plumbing

Top pick24/7 per Google listing
4.8 (816 Google reviews) 14.7 mi from downtown Sacramento

816 Google reviews at 4.8; 42 of 94 sampled mention professionalism, 13 fast response, and 10 fair pricing. Picked up a Sunday estimate call and offered a free camera inspection. One 1-star reviewer says shopping around saved them ~$400.

Rating mix — of the 15 reviews we analyzed816 total on Google
511
41
30
21
12

What reviewers keep saying

  • Often onsite within hours; one reviewer reported a 15-minute arrival for a sewage backup and another within 2 hours of calling (cited in 2 of 94 reviews)
  • Offers free camera inspections others charge for, and walks customers through findings on the monitor (cited in 2 of 94 reviews)
  • Will quote on a Sunday and accommodates tight budgets without pressure tactics (cited in 1 of 94 reviews)

What reviewers complain about

  • Pricing runs above market on some jobs — one customer reports saving nearly $400 by calling around (1 of 94 reviews)
What reviewers praise
Great experience. They came out on a Sunday to give us an estimate. We called at the last minute and were surprised they were there quickly. They offered a free camera inspection which was very impressive to me. Other companies will charge a lot for that …
around2itnow · ★★★★★ · Google · Mar 2026
The most critical take we found
After initial appointment, they only showed to 30% of the time that they said they would to perform the job. They said they were busy, which to me meant my job did not take any priority. Said job would be done they following Monday, only to inform me on …
Randy Weissman · ★★ · Google · Mar 2026

We read 94 of 816 reviews · newest from Mar 2026

5.0 (800 Google reviews)5.0 on Yelp (17) 18.9 mi from downtown SacramentoNot a 24/7 shop

5.0 stars across 800 Google reviews with 100% positive sentiment in 100 analyzed; fast_response cited 32 times and fair_pricing/expensive contrast suggests value but occasional sticker shock on bigger jobs.

Rating mix — of the 15 reviews we analyzed800 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day arrival delivered repeatedly — 12 same-day mentions and fast_response theme in 32 of 100 analyzed reviews, including water heater part sourced and installed same morning. (cited in 3 of 100 reviews)
  • Transparent, no-upsell pricing: technicians present multiple repair vs. replace options with upfront quotes; 1 reviewer cited a competitor bid 50% higher and Joe held the original price after wall was opened. (cited in 3 of 100 reviews)
  • Proactive scheduling communication — 30-minute ETA texts, early-arrival heads-up, reminder emails cited across multiple reviews. (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had a great experience with Joe from The plumbing pros. How was honest, helpful and knowledgeable. We had a couple of problems happening with our toilet system. But the biggest one was the giant root in our piping. Highly recommend this company and Joe as …
linsey Hasapes · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 800 reviews · newest from Mar 2026 · BBB A+ accredited

4.9 (677 Google reviews)4.6 on Yelp (100) 17.5 mi from downtown SacramentoNot a 24/7 shop

4.9★ on 677 reviews — dominant water heater specialist with 28 of 100 service mentions, warranty advocacy cited in multiple reviews, and same-day response on Sundays confirmed.

Rating mix — of the 15 reviews we analyzed677 total on Google
512
40
30
21
12

What reviewers keep saying

  • Water heater warranty expertise: 2 reviewers specifically cite technicians who identified still-in-warranty units and coordinated manufacturer replacements, saving hundreds vs competitors (cited in 2 of 100 reviews)
  • Sunday/weekend availability confirmed — responded and scheduled same day on Sunday 4:30PM in at least 1 review; themeCounts.weekend_or_emergency=4 (cited in 1 of 100 reviews)
  • Repeat customer loyalty noted: 3rd-time usage, consistent tech (Keith), non-standard building expertise cited in review (cited in 1 of 100 reviews)

What reviewers complain about

  • Supply-only pricing high: 2 of 12 quotes cite expensive appliance markup; reviewer advises buying unit separately to save money (2 of 100 reviews)
What reviewers praise
Suresh and the entire team was very professional and the water heater installation was excellently done. I would highly recommend Plumbing Care.
Sean Chai · ★★★★★ · Google · Feb 2026
The most critical take we found
Called in early November about a water heater replacement under warranty since this company is apparently the company the manufacturer works with in my area for this sort of issue. Technician came out, said they didn't have the part in stock, would have to …
Mike P. · · Yelp · Dec 2023

We read 100 of 677 reviews · newest from Feb 2026

6

Hall's Plumbing

Top pick24/7 per Google listing
4.9 (646 Google reviews) 16.7 mi from downtown Sacramento

Hall's Plumbing shows exceptional emergency response—same-day service on holidays and weekends—with consistently high marks across all dimensions and zero complaints in 5 reviews.

Rating mix — of the 5 reviews we analyzed646 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 646 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviews mention same-day or next-day service, including holiday and weekend availability (cited in 3 of 5 reviews)
  • 4 of 5 reviews specifically praise technicians for clear communication and explaining work in progress (cited in 4 of 5 reviews)
  • 3 of 5 reviews mention clean workspaces and attention to detail post-service (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I called Hall’s Plumbing yesterday, and Allen was out the very next day—right on time. He quickly addressed and fixed two issues we were having, explained everything clearly, and left the workspace clean and tidy. The service was absolutely amazing from start …
Drew Shabek · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 646 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
7

Bonney Plumbing, Sewer, Electrical, Heating & Air

Caveats apply24/7 per Google listing
4.8 (9,599 Google reviews) 12.0 mi from downtown Sacramento

4.8★ across 9,599 Google reviews; only 5 reviews analyzed — 4 five-star and 1 one-star. The negative review is a plumbing/HVAC upsell complaint: tech immediately targeted hot water tank and electrical panel during a $59 furnace tune-up.

Rating mix — of the 5 reviews we analyzed9,599 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 9,599 reviews so far. Treat this as a first read.

Why we're cautious

  • Single 1-star review alleges tech photographed items outside scope of service call and pushed upsells aggressively; reviewer states they were not to touch hot water tank or electrical panel. (1 of 5 reviews)
  • Upsell pressure flagged in 1 of 5 reviews: during a $59 tune-up, tech photographed hot water tank and electrical panel without permission and pushed a $1,300 service package — reviewer felt boundary was crossed. (1 of 5 reviews)

To be fair

  • Next-day weekend availability confirmed: caller scheduled the night prior and tech arrived the following day when all other companies were booked out. (cited in 1 of 5 reviews)
  • Technicians credited for clear explanations and honest condition assessments — at least 2 reviews mention techs taking time to explain repair options and pointing out loan/financing options with empathy. (cited in 2 of 5 reviews)
What reviewers praise
Service was great! Our tech, Darren, was beyond helpful and was super quick to repair our clogged sink. He was very professional and personable. Still amazed that I was able to have them come the next day. I had called the night prior to schedule, they came …
Vanessa Purugganan · ★★★★★ · Google · Mar 2026
The most critical take we found
Bonney heating tune up. $59.00 Started with taking pictures of hot water tank, electrical panel. I told him he wasn’t to touch those and he was here to service the furnace. He said it’s their policy. Took panel off furnace touched and pushed wires around. …
Debbie Tapia · · Google · Jan 2026

We read 5 of 9,599 reviews · newest from Mar 2026

8

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.6 (6,142 Google reviews)4.2 on Yelp (100) 4.5 mi from downtown Sacramento

Roto-Rooter Sacramento earns 4.6★ across 6,142 reviews; strong emergency response and communication (8 mentions each), but 7 of 100 sampled reviews cite expensive charges and 2 describe commission-driven upsells.

Rating mix — of the 15 reviews we analyzed6,142 total on Google
57
40
31
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Former employee cited by reviewer confirming Roto-Rooter technicians earn commission on upsells — explains pattern of $2,000+ recommendations where competitors charge $190 for same job. (1 of 100 reviews)
  • One reviewer received a $10k bill for services they did not authorize, with failure-to-pay notice sent by courier within hours of cancellation. (1 of 100 reviews)
  • Pricing complaints in 7 of 100 sampled reviews; one reviewer was charged $356 for a failed sewer unclog then offered $2,000–$2,850 upsell options resolved by a local plumber for $190. (2 of 100 reviews)

To be fair

  • Midnight-to-morning emergency team coordination confirmed in 1 review; 24/7 availability documented across 6 emergency mentions and 2 explicit 24-hour references (themeCounts.fast_response=12). (cited in 2 of 100 reviews)
  • Communication quality cited in 8 of 100 sampled reviews; tech provided step-by-step cost breakdown before each action and team sent photo ID of incoming technician. (cited in 2 of 100 reviews)
What reviewers praise
Eric and his crew came out and did a water mitigation at our house two weeks ago so our home owners insurance plumber can fix a pipe that burst. Eric did a thorough job removing water and adding absorbent as well to make it easy for our plumber. This past …
Elias Palacios · ★★★★★ · Google · Mar 2026
The most critical take we found
You took advantage of a senior, ex firefighter, vet, and nice person. $3400 to fix a leak. Replace a piece of copper pipe and valve. Not to mention no response. Filing complaint with chamber of commerce and better business bureau. You should be ashamed.
Ed S. · · Yelp · Dec 2024

We read 100 of 6,142 reviews · newest from Mar 2026

9

Rooter Hero Plumbing & Air of Sacramento

Caveats apply24/7 per Google listing
4.7 (2,449 Google reviews)4.4 on Yelp (100) 3.1 mi from downtown Sacramento

4.7 stars / 2,449 reviews; weekend_or_emergency in 11 of 100 analyzed reviews with same-day sewer and disposal service — but 2 surprise_fees complaints and 1 reviewer describes a $30k repipe upsell with no photos to back it up.

Rating mix — of the 15 reviews we analyzed2,449 total on Google
57
43
33
20
12

Why we're cautious

  • Tech quoted $30k repipe for a clogged sink, showed no photos despite promising them, and call center repeatedly failed to connect customer with a supervisor (1 of 100 reviews)
  • $1,900 hydro-jet job followed by immediate $8k–$5k pressure upsell with time-limited pricing tactics — competing company completed more work for $2,200 (1 of 100 reviews)
  • surprise_fees in 2 of 100 reviews; expensive theme in 4 — $1,900 hydro-jetting bill followed by high-pressure upsell, with competing quote coming in at $2,200 for more work (2 of 100 reviews)

To be fair

  • professional theme in 30 of 100 analyzed reviews; technicians communicate findings clearly, share camera footage, and arrive on time across multiple visits (cited in 3 of 100 reviews)
  • fast_response in 10 of 100 reviews, weekend_or_emergency in 11; same-day sewer line clearing and same-day garbage disposal replacement confirmed (cited in 2 of 100 reviews)
What reviewers praise
Our main sewer line plugged up- tree roots and needed it high pressure rodded out quickly. The guys and the company were quick to respond, good natured, informative and professional. I highly recommend this service.
Dale Schramm · ★★★★★ · Google · Feb 2026
The most critical take we found
I was charged $1,900 to unclog a cleanout and hydro jetting and then a tech tried to get me to pay to change the pipe from cast iron to plastic. First they quoted $8k, and I said absolutely not, then I was quoted $5k and I told him I would think about it and …
Brenda Lacey · · Google · Dec 2025

We read 100 of 2,449 reviews · newest from Feb 2026

10

Armstrong Plumbing Inc

Caveats apply24/7 per Google listing
4.8 (1,729 Google reviews)4.0 on Yelp (100) 4.3 mi from downtown Sacramento

Armstrong Plumbing (4.8★, 1729 reviews, BBB A+) earns 73/100 5-star ratings but carries 15 1-stars; fast_response=24 and workmanship=17 cited in reviews, offset by 5 slow_response and 5 expensive complaints.

Rating mix — of the 15 reviews we analyzed1,729 total on Google
58
40
31
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 15 of 100 analyzed reviews are 1-star (15%) — well above typical for a 4.8★ business; combined with 5 expensive and 5 slow_response signals suggests recurring service gaps. (2 of 100 reviews)
  • Dispatch reliability failures documented: confirmed Monday appointment not honored, no-show with no explanation (gdQ28ZkgXFMrrPHpKvMQ); slow_response=5. (1 of 100 reviews)
  • Leak diagnosis miss on at least one job — signed off on repair but shower leaked again the next day (EIU041KUoU8jHULhKLWB). (1 of 100 reviews)

To be fair

  • Same-hour dispatch confirmed in multiple reviews — technician inside 1 hour for a sewer backup (xAAsqYCN4jVSoZvU43mh) and camera inspection same visit (EkaoySSEnwvPS2KbrxTr); themeCounts.fast_response=24. (cited in 3 of 100 reviews)
  • Sewer-line expertise cited in 9 service mentions: Carlos identified hidden cleanouts other companies missed and camera-confirmed clear lines on same visit (LPYtlp3MZyz0m3AP31ln, EkaoySSEnwvPS2KbrxTr, URkQWcMDWqXDpA0fTJ9N). (cited in 3 of 100 reviews)
  • Minimal-invasive approach praised — chose least invasive fix and kept price reasonable when they could have upsold (RVOW7TF39P8ZSOhNjNAj); fair_pricing=6. (cited in 2 of 100 reviews)
What reviewers praise
I called Armstrong Plumbing after another company failed to resolve a main line backup in my home. Carlos arrived, listened carefully, and immediately understood the layout of my older 1954 home. He used the correct cleanout (the kitchen cleanout), cleared …
Tanya Scott · ★★★★★ · Google · Feb 2026
The most critical take we found
Over promised and under delivered. I called about a leak on Saturday. The guy reading the script said he could schedule an emergency visit. Since the leak was under the house in the crawl space. I agreed. I was called back by dispatch saying that no …
Alex K. · · Yelp · Dec 2025

We read 100 of 1,729 reviews · newest from Feb 2026 · BBB A+ accredited

11

Mr. Drain

Caveats apply24/7 per Google listing
4.9 (1,141 Google reviews)1.0 on Yelp (2) 10.1 mi from downtown Sacramento

4.9★ across 1,141 reviews; BBB A+ accredited; 84 of 89 analyzed are 5-star; themeCounts professional=42, fast_response=11, expensive=6 — pricing runs above average per multiple reviewers but workmanship and scheduling earn repeat business.

Rating mix — of the 15 reviews we analyzed1,141 total on Google
512
40
30
20
13

Why we're cautious

  • 1 Yelp review documents a no-call/no-show for a scheduled diagnostic window; tech arrived 1h20min late with no acknowledgment of the missed appointment (themeCounts reflects Google/Yelp source mix) (1 of 89 reviews)
  • Pricing above average flagged in 6 of 89 analyzed reviews (themeCounts.expensive=6) — one reviewer notes quotes 'not inexpensive' and suspects above-average pricing vs market (2 of 89 reviews)

To be fair

  • fast_response in 11 of 89 analyzed reviews; Sunday last-minute call-out confirmed, sewer + full repipe completed in 7 days in 1 quote (cited in 3 of 89 reviews)
  • Full re-plumb and sewer line replacement passing county inspection — technician Grayson cited by name for strict personal standards in 1 of 12 quotes (cited in 1 of 89 reviews)
  • Communication quality cited in 3 of 89 reviews; multiple pre-job explanation methods noted (themeCounts.communication=3) (cited in 2 of 89 reviews)
What reviewers praise
I called them when my water heater started leaking, and they were able to come out the very next day. Upon arrival, Greg thoroughly explained what was happening and walked me through several options, including replacing the existing tank with a similar model …
Manuel Navedo · ★★★★★ · Google · Mar 2026
The most critical take we found
Scheduled a diagnostic between 12 - 4 yesterday. I checked in at 3:45pm, but no reply and no show. I received a text out of the blue at 5:20pm saying they were on the way, which was too late for us. No reply or acknowledgement of the missed appointment was …
Sue K. · · Yelp · Dec 2024

We read 89 of 1,141 reviews · newest from Mar 2026 · BBB A+ accredited

12

The Trenchless Co.

Caveats apply24/7 per Google listing
4.8 (772 Google reviews)4.6 on Yelp (100) 3.9 mi from downtown Sacramento

4.8 stars across 772 reviews; sewer specialist with 24 service mentions and fast_response=24 across 100 analyzed reviews, but 2 expensive flags and 1 area-boundary no-show (cancelled via text 3 hours after appointment).

Rating mix — of the 15 reviews we analyzed772 total on Google
58
42
31
20
14

Why we're cautious

  • 1-star review cites service area cancellation sent via text 3 hours after appointment, despite customer pre-vetting location — unprofessional theme confirmed. (1 of 100 reviews)
  • Expensive theme in 2 of 100 analyzed reviews; one customer initially thought the job was overpriced before owner explained scope. (1 of 100 reviews)
  • Communication gap flagged in 1 review: $2,500 repair required customer to call to chase documentation and payment processing to get project completed. (1 of 100 reviews)

To be fair

  • fast_response theme in 24 of 100 analyzed reviews; same-day sewer emergency dispatch and Saturday afternoon arrival documented. (cited in 2 of 100 reviews)
  • Sewer line specialty backed by 24 review mentions — challenging blockage locations found when 2 other companies could not, and slab leak solved after multiple plumbers stumped. (cited in 2 of 100 reviews)
  • Communication theme in 4 of 100 reviews; water line install team kept customer informed throughout and left site clean. (cited in 1 of 100 reviews)
What reviewers praise
After posting a negative 2 star review for Trenchless Co. for assuming the work was overpriced. Didn't realize the scope of the work that needed be done. Max Greenburg (owner) reached out to me and explained what the job I paid for entailed. Lot more than I …
Michael Salac · ★★★★★ · Google · Feb 2026
The most critical take we found
I thought the company was good, outstanding even. But the first good rain showed me something different and frankly amateurish. My clogged pipe is fixed and my toilets are no longer clogging and thats a good thing. However, they had to remove a section of …
James H. · · Yelp · Nov 2021

We read 100 of 772 reviews · newest from Feb 2026

4.9 (599 Google reviews) 16.1 mi from downtown SacramentoNot a 24/7 shop

4.9 stars on 599 Google reviews; 5 analyzed (1 one-star) show strong communication and same-day arrival but one reviewer documents digging without calling utilities, an unfinished trench job requiring rework, and a clean-out cover left uncloseable.

Rating mix — of the 5 reviews we analyzed599 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 599 reviews so far. Treat this as a first read.

Why we're cautious

  • Dug before calling utilities on a rental property — work stopped for days when a wire was hit; with only 5 analyzed reviews this safety complaint carries outsized weight (1 of 5 reviews)
  • Workmanship complaint: original dig approach failed (3 pits), required full trench rework, and final clean-out cover sits too high to close — landlord job but quality concerns are documented (1 of 5 reviews)

To be fair

  • Owner Barry answers his phone any time — confirmed by a contractor who has used the company for nearly two decades on commercial jobs (cited in 1 of 5 reviews)
  • Arrived in under an hour, resolved issue in 30 minutes with detailed coaching on future maintenance — strong same-day response per local reviewer (cited in 1 of 5 reviews)
What reviewers praise
Please read this! Great information. Overall pre-experience: I have called many plumbers as I am new to the area as far as utilizing contractors. I came from a town where I knew everyone, but once I moved to Sacramento, I knew not a soul as far as …
Greco G · ★★★★★ · Google · Mar 2026
The most critical take we found
Landlord hired them to work on rental. Dug before calling proper utilities. Way more to complain about but if that first part doesn't make you think twice then nothing else I have to say will. Edit after owner repsonse... Just because you can do something …
William Pfingst · · Google · Nov 2025

We read 5 of 599 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

Rooter Hero Plumbing & Air

We'd call someone else first24/7 per Google listing
4.8 (1,378 Google reviews)2.1 on Yelp (100) 13.8 mi from downtown Sacramento

4.8★ Google but 100-review sample splits 48 one-stars vs 43 five-stars; 8 reviews cite surprise_fees and Yelp reviews describe $2,200–$15,000 quotes that competitors solved for $300; response time strong but pricing red flags are systemic.

Rating mix — of the 15 reviews we analyzed1,378 total on Google
55
40
30
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp reviewer paid $2,200 hydro-jet that failed to clear the line; competitor fixed same problem for $300 by locating the sewer trap in the front yard. Pattern of high-pressure upsells documented. (1 of 100 reviews)
  • Multiple Yelp reviews describe quotes 2–3x above competitors (quoted $15k and $13k for jobs with no clear diagnosis); one reviewer accused of 'lying to get business' and reneging on promised pricing. (2 of 100 reviews)
  • Poor workmanship theme in 3 of 100 reviews; 1-star HVAC duct cleaning left furniture coated in decades of debris with no floor protection laid. (1 of 100 reviews)

To be fair

  • Responded within 45 minutes at 10pm sewer backup emergency; $79 all-day snake price was several hundred below competitors for same service. (cited in 1 of 100 reviews)
  • fast_response theme in 18 of 100 reviews; within-one-hour water heater leak response confirmed on Thanksgiving prep day. (cited in 3 of 100 reviews)
What reviewers praise
Devaun was personable & professional during his visit. He did a great job at draining our bathtub and tidying up afterwards. One less thing to worry about! Thank you!!
Erin Bassi · ★★★★★ · Google · Mar 2026
The most critical take we found
This started off bad already I called in for drain cleaning special $59 gave the reservationist all notes including saying WE ARE NOT THE OWNER but are responsible for all repairs and she notated the account said it was not a problem so long as our landlord …
Cindy E. · · Yelp · Dec 2025

We read 100 of 1,378 reviews · newest from Mar 2026

15

Rooter Hero Plumbing & Air

We'd call someone else first24/7 per Google listing
4.8 (564 Google reviews)2.1 on Yelp (100) 18.0 mi from downtown Sacramento

Rooter Hero Citrus-Heights has a misleading 4.8★ Google aggregate on 564 reviews: the 100 sampled split 47 one-star vs 41 five-star, with surprise_fees flagged in 8 reviews and poor_workmanship in 5 — nearly identical to positive signals.

Rating mix — of the 15 reviews we analyzed564 total on Google
54
40
30
20
111

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise fees flagged in 8 of 100 reviews; one reviewer filing claims with contractor state license board, BBB, and small claims over a toilet damaged by technicians (themeCounts.surprise_fees=8). (2 of 100 reviews)
  • Poor workmanship cited in 5 of 100 reviews; $2,200 hydro-jet job left problem unsolved — a second plumber fixed it for $300 by finding the cleanout in the front yard. (2 of 100 reviews)
  • Water heater age misrepresented by technician (quoted 2014 vs actual 2017 mfg date) to justify $3,200 replacement — second opinion confirmed no replacement needed at far lower cost. (1 of 100 reviews)

To be fair

  • Fast response confirmed in 14 of 100 analyzed reviews; same-day drain clearing in 15 minutes cited (themeCounts.fast_response=14). (cited in 2 of 100 reviews)
  • Water-heater emergency handled within an hour on a holiday (Thanksgiving); drain-pipe repair completed with quality workmanship noted (themeCounts.workmanship=13). (cited in 2 of 100 reviews)
What reviewers praise
Received same day service. Jacob was professional, explained the procedure well and removed the clog in my shower drain in 15 minutes. Would highly recommend Rooter Hero!
Kathy Jayne · ★★★★★ · Google · Feb 2026
The most critical take we found
I am filing claims with the contractors state license board, the better business bureau, and small claims. This company scams people. I have been given the run around about a toilet they damaged in my home over a month ago. This company is not trustworthy.
Jennifer Hagemann · · Google · Feb 2026

We read 100 of 564 reviews · newest from Feb 2026

Also serving Sacramento — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Premier Rooter and Plumbing 4.9 (559 Google reviews) · Sacramento · 8.8 mi Call
Bud's Plumbing, Heating & Air 4.9 (507 Google reviews) · Rancho Cordova · 12.9 mi Call
Ace Plumbing, Heating & Air Conditioning 4.8 (469 Google reviews) · Sacramento · 4.6 mi Call
Rooter Hero Plumbing & Air of Elk Grove 4.8 (456 Google reviews) · Elk Grove Village · 12.2 mi Call
Rapid First Plumbing 4.9 (455 Google reviews) · Sacramento · 7.8 mi Call
Rellaire Smart Home Systems 4.9 (436 Google reviews) · Elk Grove · 15.2 mi Call
America's Plumbing Company 4.8 (418 Google reviews) · West Sacramento · 8.8 mi Call
Plumbing Care Inc 4.8 (416 Google reviews) · Rancho Cordova · 12.6 mi Call
New Flow Plumbing 4.9 (380 Google reviews) · Citrus Heights · 14.9 mi Call
Dependable Rooter and Plumbing 4.8 (374 Google reviews) · Roseville · 15.1 mi Call
Boyd Plumbing, Inc. 4.9 (328 Google reviews) · Folsom · 17.0 mi Call
Domco Plumbing 4.8 (327 Google reviews) · Rancho Cordova · 18.3 mi Call
Super Brothers Plumbing Heating & Air 4.9 (325 Google reviews) · Citrus Heights · 13.7 mi Call
Mr. Rooter Plumbing of Sacramento 4.7 (316 Google reviews) · Sacramento · 6.5 mi Call
Mach 1 Plumbing Roseville 5.0 (261 Google reviews) · Rocklin · 16.9 mi Call
Roseville Plumbing Solutions 5.0 (252 Google reviews) · Rocklin · 15.8 mi Call
Paradise Plumbing Pros 4.9 (242 Google reviews) · Sacramento · 10.0 mi Call
Preferred Plumbing & Drain 4.6 (230 Google reviews) · Newark · 7.7 mi Call
EAMS Plumbing and Drain 4.9 (225 Google reviews) · Elk Grove · 13.8 mi Call
United Plumbing & Water Heaters 4.9 (218 Google reviews) · Rocklin · 18.0 mi Call
Same Day Heating, Cooling, Plumbing 4.9 (186 Google reviews) · West Sacramento · 4.0 mi Call
Acknowledge Plumbing 4.8 (185 Google reviews) · Rancho Cordova · 13.1 mi Call
Plumbing Doctor 4.8 (181 Google reviews) · Vacaville · 19.7 mi Call
2 Plumbs Up Plumbing & Remodeling 4.9 (177 Google reviews) · Rancho Cordova · 12.6 mi Call
Rhino Rooter Plumbing Sewer & Drain Inc 5.0 (171 Google reviews) · Citrus Heights · 15.5 mi Call
Jeff Boaze Plumbing, Inc. 5.0 (156 Google reviews) · Folsom · 16.2 mi Call
U.S. Plumbing Marshall 5.0 (151 Google reviews) · Rocklin · 16.1 mi Call
Water Heaters Only, Inc 5.0 (138 Google reviews) · Folsom · 19.1 mi Call
Platero Parada Plumbing 5.0 (137 Google reviews) · Sacramento · 4.5 mi Call
A1 Plumbing & Drains 5.0 (132 Google reviews) · Elk Grove · 5.5 mi Call
Bravo Plumbing and Drain 5.0 (131 Google reviews) · Citrus Heights · 15.0 mi Call
Early Bird Plumbing 4.9 (122 Google reviews) · Sacramento · 5.7 mi Call
Shields Plumbing 5.0 (122 Google reviews) · Citrus Heights · 11.2 mi Call
Millennium Plumbing Specialist, Inc 5.0 (116 Google reviews) · Sacramento · 5.9 mi Call
Iverson Plumbing Service & Repair 4.9 (96 Google reviews) · Rancho Cordova · 12.5 mi Call
All Sacramento Plumbing 4.8 (95 Google reviews) · Sacramento · 6.1 mi Call
Budget Plumbing 4.8 (93 Google reviews) · Roseville · 16.2 mi Call
Specialized Plumbing and Sewer Repair 5.0 (92 Google reviews) · Rocklin · 18.6 mi Call
Proline Rooter LLC 4.9 (88 Google reviews) · Rancho Cordova · 9.8 mi Call
Lee's Air, Plumbing, & Heating 4.9 (88 Google reviews) · Folsom · 17.4 mi Call
Choice Plumbing Inc 4.9 (74 Google reviews) · Elk Grove · 6.4 mi Call
Benjamin Franklin Plumbing of Roseville 5.0 (67 Google reviews) · Roseville · 14.4 mi Call
Mikes Plumbing and Rooter Inc. 5.0 (66 Google reviews) · Sacramento · 1.2 mi Call
Legacy Plumbing & Drain Sacramento 5.0 (62 Google reviews) · Sacramento · 11.5 mi Call
Plumbing Sacramento & Water Heater Services 5.0 (60 Google reviews) · Sacramento · 5.4 mi Call

What reviewers complain about in Sacramento

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • 5 Star PlumbingTwo-visit diagnostic failure on active floor flooding: $530 spent across two visits with no camera inspection despite obvious need — charged for incomplete diagnosis (Oa6hL1SeQwZ14rVjmVE5)
  • Bonney Plumbing, Sewer, Electrical, Heating & AirSingle 1-star review alleges tech photographed items outside scope of service call and pushed upsells aggressively; reviewer states they were not to touch hot water tank or electrical panel.
  • Roto-Rooter Plumbing & Water CleanupFormer employee cited by reviewer confirming Roto-Rooter technicians earn commission on upsells — explains pattern of $2,000+ recommendations where competitors charge $190 for same job.
  • Roto-Rooter Plumbing & Water CleanupOne reviewer received a $10k bill for services they did not authorize, with failure-to-pay notice sent by courier within hours of cancellation.
  • Rooter Hero Plumbing & Air of SacramentoTech quoted $30k repipe for a clogged sink, showed no photos despite promising them, and call center repeatedly failed to connect customer with a supervisor
  • Rooter Hero Plumbing & Air of Sacramento$1,900 hydro-jet job followed by immediate $8k–$5k pressure upsell with time-limited pricing tactics — competing company completed more work for $2,200
  • Armstrong Plumbing Inc15 of 100 analyzed reviews are 1-star (15%) — well above typical for a 4.8★ business; combined with 5 expensive and 5 slow_response signals suggests recurring service gaps.
  • Mr. Drain1 Yelp review documents a no-call/no-show for a scheduled diagnostic window; tech arrived 1h20min late with no acknowledgment of the missed appointment (themeCounts reflects Google/Yelp source mix)

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Sacramento we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,103 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Antelope, Carmichael, Citrus Heights, El Dorado Hills, Elk Grove, Elverta, Fair Oaks, Folsom, Granite Bay, Loomis, Mather, Mcclellan, North Highlands, Orangevale, Penryn, Pleasant Grove, Rancho Cordova, Represa, Rio Linda, Rocklin, Roseville, Sloughhouse, West Sacramento, Wilton — this Sacramento guide covers those areas.

Nearby city guides