The 15 24/7 plumbers serving Sacramento

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,281 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown SacramentoHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,281 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Sacramento →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

5 Star Plumbing

Top pick24/7 per Google listing

4.9 (4,407 Google reviews)4.7 on Yelp (100) 7.5 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 4,407 reviews — fast_response in 30 of 100 analyzed, same-day water heater installs documented, but a $150 visit fee just for a quote and one $530 snake-without-camera charge are real friction points.

Rating mix — of the 15 reviews we analyzed4,407 total on Google

5★6

4★0

3★1

2★4

1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Two-visit diagnostic failure on active floor flooding: $530 spent across two visits with no camera inspection despite obvious need — charged for incomplete diagnosis (Oa6hL1SeQwZ14rVjmVE5) (1 of 100 reviews)
$150 non-refundable visit fee to receive a quote — cited as a dealbreaker by David C. (2-star Yelp); atypical for the market (1 of 100 reviews)
Recurring flooding issue: tech charged $230 and did nothing, second tech snaked without camera and charged $300 — customer still flooded after two visits (Janet Sutton, 1-star) (1 of 100 reviews)

To be fair

Same-day water heater service confirmed: gas unit installed within 4-hour window (John Wachter); Amir coordinated with contractor, removed old heater and returned same day for install (cited in 2 of 100 reviews)
Pricing cited as competitive in 11 of 100 analyzed reviews (cheap-plumber=11, fair_pricing=6); one bid came in $3,000 less than all competitors and upgraded materials at no extra cost (cited in 3 of 100 reviews)
Weekend/off-hours emergency response documented: sewage stoppage cleared next morning (Kelly Williams); weekend plumbing emergency resolved by Eze same day (Sandy P.) (cited in 2 of 100 reviews)

What reviewers praise

“Amazing company, amazing service. I had an emergency plumbing issue, a sewage stoppage, so I contacted 5 Star due to the great reviews. Amir came out the next morning and cleared everything for me. He explained everything he needed to do and was so friendly …”

Kelly Williams · ★★★★★ · Google · Mar 2026

The most critical take we found

“The require a "visit fee" of $150 just to get a quote. There are too many good options to deal with that. Pass.”

David C. · ★★ · Yelp · Dec 2025

We read 100 of 4,407 reviews · newest from Mar 2026

(916) 796-1233

Full report →Website ↗

Drain Time Plumbing

Top pick24/7 per Google listing

4.8 (816 Google reviews) 14.7 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

816 Google reviews at 4.8; 42 of 94 sampled mention professionalism, 13 fast response, and 10 fair pricing. Picked up a Sunday estimate call and offered a free camera inspection. One 1-star reviewer says shopping around saved them ~$400.

Rating mix — of the 15 reviews we analyzed816 total on Google

5★11

4★1

3★0

2★1

1★2

What reviewers keep saying

Often onsite within hours; one reviewer reported a 15-minute arrival for a sewage backup and another within 2 hours of calling (cited in 2 of 94 reviews)
Offers free camera inspections others charge for, and walks customers through findings on the monitor (cited in 2 of 94 reviews)
Will quote on a Sunday and accommodates tight budgets without pressure tactics (cited in 1 of 94 reviews)

What reviewers complain about

Pricing runs above market on some jobs — one customer reports saving nearly $400 by calling around (1 of 94 reviews)

What reviewers praise

“Great experience. They came out on a Sunday to give us an estimate. We called at the last minute and were surprised they were there quickly. They offered a free camera inspection which was very impressive to me. Other companies will charge a lot for that …”

around2itnow · ★★★★★ · Google · Mar 2026

The most critical take we found

“After initial appointment, they only showed to 30% of the time that they said they would to perform the job. They said they were busy, which to me meant my job did not take any priority. Said job would be done they following Monday, only to inform me on …”

Randy Weissman · ★★ · Google · Mar 2026

We read 94 of 816 reviews · newest from Mar 2026

(916) 818-3666

Full report →Website ↗

Hall's Plumbing

Top pick24/7 per Google listing

4.9 (646 Google reviews) 16.7 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Hall's Plumbing shows exceptional emergency response—same-day service on holidays and weekends—with consistently high marks across all dimensions and zero complaints in 5 reviews.

Rating mix — of the 5 reviews we analyzed646 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 646 reviews so far. Treat this as a first read.

What reviewers keep saying

5 of 5 reviews mention same-day or next-day service, including holiday and weekend availability (cited in 3 of 5 reviews)
4 of 5 reviews specifically praise technicians for clear communication and explaining work in progress (cited in 4 of 5 reviews)
3 of 5 reviews mention clean workspaces and attention to detail post-service (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I called Hall’s Plumbing yesterday, and Allen was out the very next day—right on time. He quickly addressed and fixed two issues we were having, explained everything clearly, and left the workspace clean and tidy. The service was absolutely amazing from start …”

Drew Shabek · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 646 reviews · newest from Mar 2026

(530) 206-3341

Full report →Website ↗

Premier Rooter and Plumbing

Top pick24/7 per Google listing

4.9 (559 Google reviews)4.7 on Yelp (53) 8.8 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 559 reviews; fast_response=16 and workmanship=19 in 100 sampled; Adrian (named tech) drove a whole-house repipe, sewer-line replacement, and same-day drain emergencies — breadth is exceptional.

Rating mix — of the 15 reviews we analyzed559 total on Google

5★13

4★0

3★0

2★0

1★2

What reviewers keep saying

Sunday-afternoon drain overflow handled within the hour; full concrete-cut main drain replacement finished in 2 days as estimated — complex job execution cited in multiple reviews (cited in 2 of 100 reviews)
Whole-house repipe completed with meticulous detail; sewer-line replacement from foundation to street cited as flawless; trenchless tech knowledge praised over competitors (cited in 3 of 100 reviews)
Pricing described as 'very competitive' vs 3 other bids and 'extremely reasonable even on a holiday weekend'; 28 plumber-cost mentions with positive framing (cited in 2 of 100 reviews)

What reviewers complain about

Expensive theme appears in 3 of 100 sampled reviews; one reviewer explicitly noted higher price than alternatives before choosing for quality and trenchless expertise (1 of 100 reviews)

What reviewers praise

“My roommate dropped a measuring spoon down the garbage disposal and got it jammed. I found Premiere Rooter and Plumbing. Called first thing in the morning and they offered me a same day appointment between 2-4. Adrian showed up a little before 1:30pm. He …”

Molly Manlick · ★★★★★ · Google · Mar 2026

The most critical take we found

“Appeared professional and knowledgeable and unclogged the drain. But I did not appreciate the $100 upcharge for the clean out being inside, it was no more work for them. But the real issue was they tried to sell me a $17,000 trenchless pipe repair that was …”

Chris C. · ★ · Yelp · Nov 2024

We read 100 of 559 reviews · newest from Mar 2026

(916) 581-4874

Full report →Website ↗

Ace Plumbing, Heating & Air Conditioning

Top pick24/7 per Google listing

4.8 (469 Google reviews)5.0 on Yelp (1) 4.6 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 469 reviews with 98/100 sampled rated 5★; themeCounts show professional=62, fast_response=13, workmanship=18 — one of Sacramento's most consistently rated HVAC-plumbing firms.

Rating mix — of the 15 reviews we analyzed469 total on Google

5★14

4★0

3★0

2★1

1★0

What reviewers keep saying

Same-day dispatch confirmed in 13 of 100 sampled reviews; caller at noon reached a tech by 2:30 PM on a non-emergency weekday (cited in 2 of 100 reviews)
Workmanship cited in 18 of 100 sampled reviews; techs complete multi-part furnace jobs in a single visit and source replacement parts same day (cited in 2 of 100 reviews)
Weekend and emergency availability confirmed in at least 3 reviews including a Sunday-night plumbing emergency handled same night (cited in 1 of 100 reviews)

What reviewers complain about

One 2-star review (Feb 2026) notes a return visit was needed days after initial kitchen-sink repair; slow_response theme appears in 3 of 100 sampled reviews (1 of 100 reviews)

What reviewers praise

“Yall, if YOU need any….I mean any HVAC service…call up ACE Heating & Plumbing and have COREY come out!!! This man is professional, EXTREMELY knowledgeable and SO very phenomenal at his job. He educated me on maintenance that is needed. I had no idea …”

Natascha Lee · ★★★★★ · Google · Dec 2025

The most critical take we found

“We have a favorite plumber, but he's never available. We've used Ace Plumbing a few times now, & they have always gotten us on thier schedule super quick. This time we had a kitchen sink leak & then they quoted us such a good price for garbage disposal …”

Brogana M (Sunfrog) · ★★ · Google · Feb 2026

We read 100 of 469 reviews · newest from Feb 2026 · BBB A+ accredited

(916) 455-4548

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Bonney Plumbing, Sewer, Electrical, Heating & Air

Caveats apply24/7 per Google listing

4.8 (9,599 Google reviews) 12.0 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 9,599 Google reviews; only 5 reviews analyzed — 4 five-star and 1 one-star. The negative review is a plumbing/HVAC upsell complaint: tech immediately targeted hot water tank and electrical panel during a $59 furnace tune-up.

Rating mix — of the 5 reviews we analyzed9,599 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 9,599 reviews so far. Treat this as a first read.

Why we're cautious

Single 1-star review alleges tech photographed items outside scope of service call and pushed upsells aggressively; reviewer states they were not to touch hot water tank or electrical panel. (1 of 5 reviews)
Upsell pressure flagged in 1 of 5 reviews: during a $59 tune-up, tech photographed hot water tank and electrical panel without permission and pushed a $1,300 service package — reviewer felt boundary was crossed. (1 of 5 reviews)

To be fair

Next-day weekend availability confirmed: caller scheduled the night prior and tech arrived the following day when all other companies were booked out. (cited in 1 of 5 reviews)
Technicians credited for clear explanations and honest condition assessments — at least 2 reviews mention techs taking time to explain repair options and pointing out loan/financing options with empathy. (cited in 2 of 5 reviews)

What reviewers praise

“Service was great! Our tech, Darren, was beyond helpful and was super quick to repair our clogged sink. He was very professional and personable. Still amazed that I was able to have them come the next day. I had called the night prior to schedule, they came …”

Vanessa Purugganan · ★★★★★ · Google · Mar 2026

The most critical take we found

“Bonney heating tune up. $59.00 Started with taking pictures of hot water tank, electrical panel. I told him he wasn’t to touch those and he was here to service the furnace. He said it’s their policy. Took panel off furnace touched and pushed wires around. …”

Debbie Tapia · ★ · Google · Jan 2026

We read 5 of 9,599 reviews · newest from Mar 2026

(916) 461-9039

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

4.6 (6,142 Google reviews)4.2 on Yelp (100) 4.5 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Roto-Rooter Sacramento earns 4.6★ across 6,142 reviews; strong emergency response and communication (8 mentions each), but 7 of 100 sampled reviews cite expensive charges and 2 describe commission-driven upsells.

Rating mix — of the 15 reviews we analyzed6,142 total on Google

5★7

4★0

3★1

2★0

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Former employee cited by reviewer confirming Roto-Rooter technicians earn commission on upsells — explains pattern of $2,000+ recommendations where competitors charge $190 for same job. (1 of 100 reviews)
One reviewer received a $10k bill for services they did not authorize, with failure-to-pay notice sent by courier within hours of cancellation. (1 of 100 reviews)
Pricing complaints in 7 of 100 sampled reviews; one reviewer was charged $356 for a failed sewer unclog then offered $2,000–$2,850 upsell options resolved by a local plumber for $190. (2 of 100 reviews)

To be fair

Midnight-to-morning emergency team coordination confirmed in 1 review; 24/7 availability documented across 6 emergency mentions and 2 explicit 24-hour references (themeCounts.fast_response=12). (cited in 2 of 100 reviews)
Communication quality cited in 8 of 100 sampled reviews; tech provided step-by-step cost breakdown before each action and team sent photo ID of incoming technician. (cited in 2 of 100 reviews)

What reviewers praise

“Eric and his crew came out and did a water mitigation at our house two weeks ago so our home owners insurance plumber can fix a pipe that burst. Eric did a thorough job removing water and adding absorbent as well to make it easy for our plumber. This past …”

Elias Palacios · ★★★★★ · Google · Mar 2026

The most critical take we found

“You took advantage of a senior, ex firefighter, vet, and nice person. $3400 to fix a leak. Replace a piece of copper pipe and valve. Not to mention no response. Filing complaint with chamber of commerce and better business bureau. You should be ashamed.”

Ed S. · ★ · Yelp · Dec 2024

We read 100 of 6,142 reviews · newest from Mar 2026

(916) 238-6623

Full report →Website ↗

Rooter Hero Plumbing & Air of Sacramento

Caveats apply24/7 per Google listing

4.7 (2,449 Google reviews)4.4 on Yelp (100) 3.1 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.7 stars / 2,449 reviews; weekend_or_emergency in 11 of 100 analyzed reviews with same-day sewer and disposal service — but 2 surprise_fees complaints and 1 reviewer describes a $30k repipe upsell with no photos to back it up.

Rating mix — of the 15 reviews we analyzed2,449 total on Google

5★7

4★3

3★3

2★0

1★2

Why we're cautious

Tech quoted $30k repipe for a clogged sink, showed no photos despite promising them, and call center repeatedly failed to connect customer with a supervisor (1 of 100 reviews)
$1,900 hydro-jet job followed by immediate $8k–$5k pressure upsell with time-limited pricing tactics — competing company completed more work for $2,200 (1 of 100 reviews)
surprise_fees in 2 of 100 reviews; expensive theme in 4 — $1,900 hydro-jetting bill followed by high-pressure upsell, with competing quote coming in at $2,200 for more work (2 of 100 reviews)

To be fair

professional theme in 30 of 100 analyzed reviews; technicians communicate findings clearly, share camera footage, and arrive on time across multiple visits (cited in 3 of 100 reviews)
fast_response in 10 of 100 reviews, weekend_or_emergency in 11; same-day sewer line clearing and same-day garbage disposal replacement confirmed (cited in 2 of 100 reviews)

What reviewers praise

“Our main sewer line plugged up- tree roots and needed it high pressure rodded out quickly. The guys and the company were quick to respond, good natured, informative and professional. I highly recommend this service.”

Dale Schramm · ★★★★★ · Google · Feb 2026

The most critical take we found

“I was charged $1,900 to unclog a cleanout and hydro jetting and then a tech tried to get me to pay to change the pipe from cast iron to plastic. First they quoted $8k, and I said absolutely not, then I was quoted $5k and I told him I would think about it and …”

Brenda Lacey · ★ · Google · Dec 2025

We read 100 of 2,449 reviews · newest from Feb 2026

(916) 259-5034

Full report →Website ↗

Armstrong Plumbing Inc

Caveats apply24/7 per Google listing

4.8 (1,729 Google reviews)4.0 on Yelp (100) 4.3 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Armstrong Plumbing (4.8★, 1729 reviews, BBB A+) earns 73/100 5-star ratings but carries 15 1-stars; fast_response=24 and workmanship=17 cited in reviews, offset by 5 slow_response and 5 expensive complaints.

Rating mix — of the 15 reviews we analyzed1,729 total on Google

5★8

4★0

3★1

2★0

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

15 of 100 analyzed reviews are 1-star (15%) — well above typical for a 4.8★ business; combined with 5 expensive and 5 slow_response signals suggests recurring service gaps. (2 of 100 reviews)
Dispatch reliability failures documented: confirmed Monday appointment not honored, no-show with no explanation (gdQ28ZkgXFMrrPHpKvMQ); slow_response=5. (1 of 100 reviews)
Leak diagnosis miss on at least one job — signed off on repair but shower leaked again the next day (EIU041KUoU8jHULhKLWB). (1 of 100 reviews)

To be fair

Same-hour dispatch confirmed in multiple reviews — technician inside 1 hour for a sewer backup (xAAsqYCN4jVSoZvU43mh) and camera inspection same visit (EkaoySSEnwvPS2KbrxTr); themeCounts.fast_response=24. (cited in 3 of 100 reviews)
Sewer-line expertise cited in 9 service mentions: Carlos identified hidden cleanouts other companies missed and camera-confirmed clear lines on same visit (LPYtlp3MZyz0m3AP31ln, EkaoySSEnwvPS2KbrxTr, URkQWcMDWqXDpA0fTJ9N). (cited in 3 of 100 reviews)
Minimal-invasive approach praised — chose least invasive fix and kept price reasonable when they could have upsold (RVOW7TF39P8ZSOhNjNAj); fair_pricing=6. (cited in 2 of 100 reviews)

What reviewers praise

“I called Armstrong Plumbing after another company failed to resolve a main line backup in my home. Carlos arrived, listened carefully, and immediately understood the layout of my older 1954 home. He used the correct cleanout (the kitchen cleanout), cleared …”

Tanya Scott · ★★★★★ · Google · Feb 2026

The most critical take we found

“Over promised and under delivered. I called about a leak on Saturday. The guy reading the script said he could schedule an emergency visit. Since the leak was under the house in the crawl space. I agreed. I was called back by dispatch saying that no …”

Alex K. · ★ · Yelp · Dec 2025

We read 100 of 1,729 reviews · newest from Feb 2026 · BBB A+ accredited

(916) 461-8744

Full report →Website ↗

Mr. Drain

Caveats apply24/7 per Google listing

4.9 (1,141 Google reviews)1.0 on Yelp (2) 10.1 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 1,141 reviews; BBB A+ accredited; 84 of 89 analyzed are 5-star; themeCounts professional=42, fast_response=11, expensive=6 — pricing runs above average per multiple reviewers but workmanship and scheduling earn repeat business.

Rating mix — of the 15 reviews we analyzed1,141 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

1 Yelp review documents a no-call/no-show for a scheduled diagnostic window; tech arrived 1h20min late with no acknowledgment of the missed appointment (themeCounts reflects Google/Yelp source mix) (1 of 89 reviews)
Pricing above average flagged in 6 of 89 analyzed reviews (themeCounts.expensive=6) — one reviewer notes quotes 'not inexpensive' and suspects above-average pricing vs market (2 of 89 reviews)

To be fair

fast_response in 11 of 89 analyzed reviews; Sunday last-minute call-out confirmed, sewer + full repipe completed in 7 days in 1 quote (cited in 3 of 89 reviews)
Full re-plumb and sewer line replacement passing county inspection — technician Grayson cited by name for strict personal standards in 1 of 12 quotes (cited in 1 of 89 reviews)
Communication quality cited in 3 of 89 reviews; multiple pre-job explanation methods noted (themeCounts.communication=3) (cited in 2 of 89 reviews)

What reviewers praise

“I called them when my water heater started leaking, and they were able to come out the very next day. Upon arrival, Greg thoroughly explained what was happening and walked me through several options, including replacing the existing tank with a similar model …”

Manuel Navedo · ★★★★★ · Google · Mar 2026

The most critical take we found

“Scheduled a diagnostic between 12 - 4 yesterday. I checked in at 3:45pm, but no reply and no show. I received a text out of the blue at 5:20pm saying they were on the way, which was too late for us. No reply or acknowledgement of the missed appointment was …”

Sue K. · ★ · Yelp · Dec 2024

We read 89 of 1,141 reviews · newest from Mar 2026 · BBB A+ accredited

(530) 658-0972

Full report →Website ↗

The Trenchless Co.

Caveats apply24/7 per Google listing

4.8 (772 Google reviews)4.6 on Yelp (100) 3.9 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8 stars across 772 reviews; sewer specialist with 24 service mentions and fast_response=24 across 100 analyzed reviews, but 2 expensive flags and 1 area-boundary no-show (cancelled via text 3 hours after appointment).

Rating mix — of the 15 reviews we analyzed772 total on Google

5★8

4★2

3★1

2★0

1★4

Why we're cautious

1-star review cites service area cancellation sent via text 3 hours after appointment, despite customer pre-vetting location — unprofessional theme confirmed. (1 of 100 reviews)
Expensive theme in 2 of 100 analyzed reviews; one customer initially thought the job was overpriced before owner explained scope. (1 of 100 reviews)
Communication gap flagged in 1 review: $2,500 repair required customer to call to chase documentation and payment processing to get project completed. (1 of 100 reviews)

To be fair

fast_response theme in 24 of 100 analyzed reviews; same-day sewer emergency dispatch and Saturday afternoon arrival documented. (cited in 2 of 100 reviews)
Sewer line specialty backed by 24 review mentions — challenging blockage locations found when 2 other companies could not, and slab leak solved after multiple plumbers stumped. (cited in 2 of 100 reviews)
Communication theme in 4 of 100 reviews; water line install team kept customer informed throughout and left site clean. (cited in 1 of 100 reviews)

What reviewers praise

“After posting a negative 2 star review for Trenchless Co. for assuming the work was overpriced. Didn't realize the scope of the work that needed be done. Max Greenburg (owner) reached out to me and explained what the job I paid for entailed. Lot more than I …”

Michael Salac · ★★★★★ · Google · Feb 2026

The most critical take we found

“I thought the company was good, outstanding even. But the first good rain showed me something different and frankly amateurish. My clogged pipe is fixed and my toilets are no longer clogging and thats a good thing. However, they had to remove a section of …”

James H. · ★ · Yelp · Nov 2021

We read 100 of 772 reviews · newest from Feb 2026

(916) 455-4433

Full report →Website ↗

Bud's Plumbing, Heating & Air

Caveats apply24/7 per Google listing

4.9 (507 Google reviews)3.5 on Yelp (78) 12.9 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ Google, 507 reviews; reviewConsistency=0.42 — 17% 1-star drag pulls against strong fast_response=21 signals. Billing dispute and poor-workmanship complaints documented.

Rating mix — of the 15 reviews we analyzed507 total on Google

5★9

4★1

3★1

2★0

1★4

Why we're cautious

Active billing dispute: customer charged twice, refund promised but not issued after a week; reviewer threatened legal action. (1 of 100 reviews)
Poor workmanship complaint: rocking toilet broken during service, replacement promised but bill sent instead; owner never called back. (1 of 100 reviews)
17% 1-star reviews (17 of 100 analyzed) — the highest 1-star share in this batch; reviewConsistency=0.42 is unusually low. (3 of 100 reviews)

To be fair

fast_response=21 in 100 analyzed reviews; same-day dispatch confirmed including Christmas Eve toilet overflow. (cited in 3 of 100 reviews)
Flat-fee pricing confirmed on at least one tankless water heater descale at $89 with no hidden charges. (cited in 2 of 100 reviews)
Long-term customer retention — 1 reviewer has used Bud's since 2007, citing consistent 2am call response without price gouging. (cited in 2 of 100 reviews)

What reviewers praise

“Looking for a trustworthy, reliable, dependable, thorough, diligent, and fair, and friendly, easy to communicate with, plumbing company? And one who cleans up after themselves. I totally recommend - Bud's Plumbing Heating and Air. I recently had a(nother) …”

Ann Richardson · ★★★★★ · Google · Mar 2026

The most critical take we found

“I am sorry to say that I cannot recommend this business. I asked them out because one of my toilets was rocking (not leaking) and one had a small leak around the wax ring. The end result was the leaking toilet was fixed but the rocking toilet was broken and …”

Dan W. · ★ · Yelp · Nov 2021

We read 100 of 507 reviews · newest from Mar 2026

(916) 741-6799

Full report →Website ↗

Rooter Hero Plumbing & Air of Elk Grove

Caveats apply24/7 per Google listing

4.8 (456 Google reviews) 12.2 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

456 Google reviews at 4.8 stars; 34 of 88 sampled mention professionalism and 10 fast response. Two recent 1-star reviews complain about an AI answering service that loops without reaching a human.

Rating mix — of the 15 reviews we analyzed456 total on Google

5★9

4★1

3★1

2★0

1★4

Why we're cautious

AI answering service blocks access to a live human — two reviewers report the same loop on inbound calls (2 of 88 reviews)
A 2023 reviewer quotes an estimate starting at $2,500 and rising 2-3x to finish, calling it pressure to buy unneeded services (1 of 88 reviews)
Phone intake is now AI-driven and one reviewer hung up after being asked 'if I was there' ten times (2 of 88 reviews)

To be fair

Will respond after hours — a Saturday-evening toilet pipe call was answered by a tech whose shift had already ended (cited in 2 of 88 reviews)
Same-day arrivals on short notice; one tech did a follow-up walkthrough to confirm nothing was missed (cited in 1 of 88 reviews)

What reviewers praise

“I’m not usually one to leave reviews, but this experience truly deserves recognition. There’s nothing I value more in a company than exceptional customer service, and my recent encounter reinforced that belief. Devaun Welch came to my home on Saturday …”

Elsa Rodriguez · ★★★★★ · Google · Aug 2025

The most critical take we found

“The AI answering service asked if I was there 10 times. I hung up. Apparently there are no humans available to speak with.”

Jess Ward · ★ · Google · Dec 2025

We read 88 of 456 reviews · newest from Dec 2025

(916) 272-0871

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Rooter Hero Plumbing & Air

We'd call someone else first24/7 per Google listing

4.8 (1,378 Google reviews)2.1 on Yelp (100) 13.8 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ Google but 100-review sample splits 48 one-stars vs 43 five-stars; 8 reviews cite surprise_fees and Yelp reviews describe $2,200–$15,000 quotes that competitors solved for $300; response time strong but pricing red flags are systemic.

Rating mix — of the 15 reviews we analyzed1,378 total on Google

5★5

4★0

3★0

2★1

1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Yelp reviewer paid $2,200 hydro-jet that failed to clear the line; competitor fixed same problem for $300 by locating the sewer trap in the front yard. Pattern of high-pressure upsells documented. (1 of 100 reviews)
Multiple Yelp reviews describe quotes 2–3x above competitors (quoted $15k and $13k for jobs with no clear diagnosis); one reviewer accused of 'lying to get business' and reneging on promised pricing. (2 of 100 reviews)
Poor workmanship theme in 3 of 100 reviews; 1-star HVAC duct cleaning left furniture coated in decades of debris with no floor protection laid. (1 of 100 reviews)

To be fair

Responded within 45 minutes at 10pm sewer backup emergency; $79 all-day snake price was several hundred below competitors for same service. (cited in 1 of 100 reviews)
fast_response theme in 18 of 100 reviews; within-one-hour water heater leak response confirmed on Thanksgiving prep day. (cited in 3 of 100 reviews)

What reviewers praise

“Devaun was personable & professional during his visit. He did a great job at draining our bathtub and tidying up afterwards. One less thing to worry about! Thank you!!”

Erin Bassi · ★★★★★ · Google · Mar 2026

The most critical take we found

“This started off bad already I called in for drain cleaning special $59 gave the reservationist all notes including saying WE ARE NOT THE OWNER but are responsible for all repairs and she notated the account said it was not a problem so long as our landlord …”

Cindy E. · ★ · Yelp · Dec 2025

We read 100 of 1,378 reviews · newest from Mar 2026

(916) 252-9014

Full report →Website ↗

Rooter Hero Plumbing & Air

We'd call someone else first24/7 per Google listing

4.8 (564 Google reviews)2.1 on Yelp (100) 18.0 mi from downtown Sacramento

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Rooter Hero Citrus-Heights has a misleading 4.8★ Google aggregate on 564 reviews: the 100 sampled split 47 one-star vs 41 five-star, with surprise_fees flagged in 8 reviews and poor_workmanship in 5 — nearly identical to positive signals.

Rating mix — of the 15 reviews we analyzed564 total on Google

5★4

4★0

3★0

2★0

1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Surprise fees flagged in 8 of 100 reviews; one reviewer filing claims with contractor state license board, BBB, and small claims over a toilet damaged by technicians (themeCounts.surprise_fees=8). (2 of 100 reviews)
Poor workmanship cited in 5 of 100 reviews; $2,200 hydro-jet job left problem unsolved — a second plumber fixed it for $300 by finding the cleanout in the front yard. (2 of 100 reviews)
Water heater age misrepresented by technician (quoted 2014 vs actual 2017 mfg date) to justify $3,200 replacement — second opinion confirmed no replacement needed at far lower cost. (1 of 100 reviews)

To be fair

Fast response confirmed in 14 of 100 analyzed reviews; same-day drain clearing in 15 minutes cited (themeCounts.fast_response=14). (cited in 2 of 100 reviews)
Water-heater emergency handled within an hour on a holiday (Thanksgiving); drain-pipe repair completed with quality workmanship noted (themeCounts.workmanship=13). (cited in 2 of 100 reviews)

What reviewers praise

“Received same day service. Jacob was professional, explained the procedure well and removed the clog in my shower drain in 15 minutes. Would highly recommend Rooter Hero!”

Kathy Jayne · ★★★★★ · Google · Feb 2026

The most critical take we found

“I am filing claims with the contractors state license board, the better business bureau, and small claims. This company scams people. I have been given the run around about a toilet they damaged in my home over a month ago. This company is not trustworthy.”

Jennifer Hagemann · ★ · Google · Feb 2026

We read 100 of 564 reviews · newest from Feb 2026

(916) 285-1697

Full report →Website ↗

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Sacramento we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,281 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

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