The Trenchless Co.
Plumber · Sacramento, CA · Open 24 hours per Google listing
Our verdict
4.8 stars across 772 reviews; sewer specialist with 24 service mentions and fast_response=24 across 100 analyzed reviews, but 2 expensive flags and 1 area-boundary no-show (cancelled via text 3 hours after appointment).
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Sacramento, CA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response theme in 24 of 100 analyzed reviews; same-day sewer emergency dispatch and Saturday afternoon arrival documented.
1 cited review
“Wow! Had a sewer line emergency and Trenchless came to the rescue - same day!!! We were assisted by Hunter Dodson at Trenchless and were we impressed! He is 5!star service. On time, super friendly, explained every step and process.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Sewer line specialty backed by 24 review mentions — challenging blockage locations found when 2 other companies could not, and slab leak solved after multiple plumbers stumped.
1 cited review
“This was a challenging slab leak that had stumped multiple other plumbers and detection companies, but this team stepped in with confidence and determination. They solved the issue and professionally executed the repair. The workmanship was excellent, communication was great throughout.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Communication theme in 4 of 100 reviews; water line install team kept customer informed throughout and left site clean.
1 cited review
“Had a main water line installed and they were great. Kept me informed through the whole process, which was refreshing. The cleaned everything up and would never know they were there.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star review cites service area cancellation sent via text 3 hours after appointment, despite customer pre-vetting location — unprofessional theme confirmed.
Cited in 1 of the 100 reviews we analyzed.
Expensive theme in 2 of 100 analyzed reviews; one customer initially thought the job was overpriced before owner explained scope.
“After posting a negative 2 star review for Trenchless Co. for assuming the work was overpriced. Didn't realize the scope of the work that needed be done. Max Greenburg (owner) reached out to me and explained what the job I paid for entailed.”
Communication gap flagged in 1 review: $2,500 repair required customer to call to chase documentation and payment processing to get project completed.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I thought the company was good, outstanding even. But the first good rain showed me something different and frankly amateurish. My clogged pipe is fixed and my toilets are no longer clogging and thats a good thing. However, they had to remove a section of sidewalk to make the repair and therein lies the problem. They obviously did not repack the dirt underneath the sidewalk so that the area that they dug has …”
“Please, please get a second estimate. I will never use this company. I had a leak at one of my properties, and after paying more than $12K to this company, they were unable to find the leak but ripped up my bathroom, floors, walls, etc. They didn't repair my floors, tiles and carpet because they had to break it up and find leak source, which they failed to do. I had an argument over putting things back and they were …”
“HORRIBLE Experience! Here's my story. Sorry in advance it's a long one. I had a water leak and needed my water line replaced. I live in Midtown and my water line goes through my neighbors yard to the alley. When TTC was here my first question was is it going to be an issue with the neighbor? He responded "no, we will take care of everything!" After some price negotiations and having to send over one of the other …”
Positive
“Excellent customer service! If you get Lucy when you call you're guaranteed top notch service. She knows her stuff and outstanding phone skills! I had them add a clean out to my home. Matt came out I actually need new sewer pipes as mine are cast iron.. but Matt was very personable and I explained that I didn't have the money now for new pipes, so he suggested that I add a clean out in my driveway since the house …”
“I would give The Trenchless Co. 10 stars if I could! From the first call with Lucy for scheduling to the crew completing the job, the entire experience was outstanding. This was a challenging slab leak that had stumped multiple other plumbers and detection companies, but this team stepped in with confidence and determination. They solved the issue and professionally executed the repair. The workmanship was …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Google 4.8 vs Yelp sample includes 1-star reviews for service-area cancellation and communication failures — no aggregate Yelp rating available but negative Yelp reviews are present in the analyzed set.
Should you hire The Trenchless Co.?
Best for
- Sewer line repair and replacement
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own The Trenchless Co.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Sacramento · Davis · Courtland