Jeff Boaze Plumbing, Inc.
Plumber · Folsom, CA
Our verdict
5.0★ on 156 Google reviews; 98 of 100 analyzed are 5-star (reviewConsistency 0.922); fast_response in 20 reviews and fair_pricing in 9 — one of the most consistent review profiles in Folsom.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
45-minute emergency arrival documented; father-son team handles same-day and weekend calls with water heater installs completed by dinner
1 cited review
“This father and son team helped with an emergency water heater situation. They were at my house within 45 minutes of the preliminary call, had a water heater installed with minimal disruption to myself and family and were on their way by dinner time. Great price, great people and very family oriented.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
No-upsell behavior cited across multiple accounts; held price on complicated attic water heater install despite complications; advised repair over replacement on water heater to avoid extra charge
2 cited reviews
“Jeff Boaze Plumbing is hands down the best plumbing company I've worked with. Top-notch service across the board—responsive, professional, honest, and truly family-owned with real integrity. We've been using Jeff Boaze Plumbing for over a decade, and they've handled everything from small fixes to more involved plumbing work. Every time, the work is done right the first time. They're extremely knowledgeable, experienced, and transparent—no upselling, no pressure, just straightforward advice and quality workmanship.”
“Had a very difficult situation with a water heater located in attic. Called several plumbers some who wouldn't even bid on project some who gave outrageous bids. Luckily found Jeff on Next-door and he came out and gave a very reasonable bid. He was scheduled to arrive at 9am and they were there at 8:55am ready to work. Jeff, his son, and another employee worked 7 1/2 hours straight until project was completed. The best part was even though there was clearly some complications the price was the same as it was at 9am!”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Communication quality flagged in 11 of 100 reviews; technicians walk customers through completed work and teach DIY maintenance to reduce future costs
2 cited reviews
“Jeff & Tyler came out to flush and descale our tankless water heater. They arrived on time and finished up in a timely manner. They were happy to show me how to do it myself to save future costs. All in all, they were the best price for the job and very professional.”
“Jeff Boaze Plumbing is hands down the best plumbing company I've worked with. Top-notch service across the board—responsive, professional, honest, and truly family-owned with real integrity. We've been using Jeff Boaze Plumbing for over a decade, and they've handled everything from small fixes to more involved plumbing work. Every time, the work is done right the first time. They're extremely knowledgeable, experienced, and transparent—no upselling, no pressure, just straightforward advice and quality workmanship.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 100reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“Super disappointed in this company. Reached out with a detailed message on Yelp, & an additional text to their business mobile line, & zero response...not even an "unavailable at this time" update. Our home has a couple, significant plumbing concerns, inclusive of potentially needing a new water heater -which I would have thought is a benefit to any plumbing company on account of the larger purchase & install. …”
“Complete ripoff! They charged us $185 for a 15 min job to unclog a bathtub. We were waiting for an estimate and instead they unclogged the bath tub without providing an estimate and told us the charge is $185. We were shocked. When my wife asked Tyler why so much, his answer was even more shocking.. "well, it's expensive to live here and $185 is just our charge to show up". Well, then why were we not told about this …”
Positive
“Very cool guys who know what they're doing and have never upsold me or did anything "just because" I thought something was wrong. They were up front and were there on a very rainy Monday when I texted Saturday. They wore booties over their shoes to protect our floor and carpet and were careful as they navigated around my mess. Thanks to the Boaze team for being real and solid. They installed my water heater last …”
“Outstanding Work, Extremely Responsive and Very Professional We have had a remodel project going on in our home for (4) months now and have had to call upon a plumber numerous times. I am so very happy that we thought to check out the yelp reviews and call upon Jeff Boaz Plumbing. The first time we were in the middle of a wall repair and the guy said that he couldn't go on until the plumber did his work. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Jeff Boaze Plumbing, Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Jeff Boaze Plumbing, Inc.?
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Find plumbers near you
Jeff Boaze Plumbing, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Rescue · Lincoln · Sacramento