Plumbing Care Inc
Plumber · Folsom, CA
Our verdict
4.9★ on 677 reviews — dominant water heater specialist with 28 of 100 service mentions, warranty advocacy cited in multiple reviews, and same-day response on Sundays confirmed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Sacramento, CA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Water heater warranty expertise: 2 reviewers specifically cite technicians who identified still-in-warranty units and coordinated manufacturer replacements, saving hundreds vs competitors
1 cited review
“I cannot recommend them enough. The heat exchange on my tankless water heater failed. The other four plumbers I spoke with wanted me to purchase a whole new unit... They informed me that the part was still under warranty and they would deal with the manufacturer directly.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Sunday/weekend availability confirmed — responded and scheduled same day on Sunday 4:30PM in at least 1 review; themeCounts.weekend_or_emergency=4
1 cited review
“I called them on a Sunday at 4:30 pm and by 6:00 pm they responded, diagnosed the problem, gave me options and a reasonable quote and scheduled replacement of the water heater the very next day.”
Repeat customer loyalty noted: 3rd-time usage, consistent tech (Keith), non-standard building expertise cited in review
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Supply-only pricing high: 2 of 12 quotes cite expensive appliance markup; reviewer advises buying unit separately to save money
“A bit expensive, but they got the job done. If you have time, it's cheaper you buy your own appliance and have them to install for you. Their appliance is very expensive and limited choice.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called in early November about a water heater replacement under warranty since this company is apparently the company the manufacturer works with in my area for this sort of issue. Technician came out, said they didn't have the part in stock, would have to order it, they'd get back to me when they had it. Waited until December, and having heard nothing, called them back. Was told that I had declined service. I …”
“Tech was professional, did work as promised, but it was a simple water fill replacement value, took exactly 25mins to complete, part cost is 15$, amount charged was 250$. Absolutely unreasonable price. I requested for quotes from various near by well reviewed and licensed companies after the repair (should have done this first, my mistake!) none of the other 4 companies quoted more than 150$ for the exact same work. …”
“This was the biggest, non-investigative fraudulent sales job I have ever experienced. We had a clogged sink drain on the second floor. The gentleman who came ran the water for a bit and then said said the clog was in the outside pipe. The only way to really clear it, he said, would be to bring in a machine for $1,800 --but that the real cause was probably that the pipe was collapsing and that would be about …”
Positive
“Suresh and the entire team was very professional and the water heater installation was excellently done. I would highly recommend Plumbing Care.”
“We received same day, fast, and efficient service for a less than 1 year old water heater that needed the burner replaced. Oscar was professional and quick with the repair. We received a follow up email shortly after the repair which included photos and a video documenting the repairs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Plumbing Care Inc?
Best for
- Emergency and same-day calls
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Plumbing Care Inc?
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