Mr. Rooter Plumbing of Sacramento
Plumber · Sacramento, CA · Open 24 hours per Google listing
Our verdict
4.7 Google stars from 316 reviews, but 21 of 100 sampled are 1-star; Beau praised by name for clearing drains and sewer lines at honest prices, while multiple Yelp reviewers cite sewer line upsell pressure, poor_workmanship, and inflated quotes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Beau cleared a kitchen clog in 15 minutes and charged less than the quoted amount — 2 separate reviewers highlight him specifically for fair, same-day service.
2 cited reviews
“My kitchen sink was clogged for almost two days. I called Mr. Rooter and spoke with Beau. He came over on time with his assistants. Within 15 minutes he had cleared my drains. I am thankful for his timely and excellent service. In addition to clearing my drains, he charged me much less than I was quoted.”
“Beau is truly exceptional. He always finds time in his schedule to show up as quickly as possible, no matter how busy he is. He's helped us with multiple plumbing issues over the years, from our sewer pipe and main line to, most recently, an upstairs tub leak. Every time, he provides the most reasonable quote and delivers honest, fair service.”
Only company that said 'yes, come today' when caller tried 19 plumbers on a weekend — scheduled a specific appointment time and showed up.
1 cited review
“I called 19 different plumbers between Saturday night and Sunday morning, and this was the first company that said - Yes, they can come out today at this specific time. The service was great. Beau was very informative, got our sewer drains moving again and gave us some short and long term options to follow up with.”
Technician gave total price before starting, warranted work for 30 days, and cleared drain in under 20 minutes.
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star Yelp review (2012): technician looked at tree in yard and immediately quoted $5,800 sewer replacement before assessing, then claimed camera showed roots too severe to snake — sewer insurance company later snaked the same line successfully.
“My sewer line had backed up on Christmas Eve. Before assessing my line, this young man took note of my fruitless mulberry tree in the front yard and immediately told me I needed a new sewer line and that it would be $5800. Thirty minutes later, he allegedly scoped my line with a camera and said that tree roots had destroyed my piping so much that he was unable to snake the line for fear of ruining his $3000 cable.”
Red flag
Thanksgiving call: $400 drain attempt failed, quoted $1,382 to replace pipe, arrived 2 hours late next day, spent 2 hours then left 2 hours for lunch pickup.
Cited in 1 of the 100 reviews we analyzed.
Pricing complaints span from a 2011 Yelp review to a 2023 Yelp review — pattern of high pricing and extended job times on larger jobs persists.
“My sewer line had backed up on Christmas Eve. Before assessing my line, this young man took note of my fruitless mulberry tree in the front yard and immediately told me I needed a new sewer line and that it would be $5800. Thirty minutes later, he allegedly scoped my line with a camera and said that tree roots had destroyed my piping so much that he was unable to snake the line for fear of ruining his $3000 cable.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I used this Mr Rooter in April to fix a broken shower knob at a rental property. I was charged over $600 for the replacement which I thought was a high price. The technician was also not very customer service friendly. The same shower knob is now broken less than a year later and the company won’t stand behind their work asking me to pay again. There’s lots of good plumbing companies in Sacramento and this is not …”
“My sewer line had backed up on Christmas Eve. I had called my sewer insurance but the service center was closed. I had to call an emergency plumber in the interim. This company was Mr. Rooter. Before assessing my line, this young man took note of my fruitless mulberry tree in the front yard and immediately told me I needed a new sewer line and that it would be $5800. Thirty minutes later, he allegedly scoped my …”
“Our kitchen and bathtub backed up on Thanksgiving (2011). I called Mr. Rooter and the plumber arrived before the appt. time. He tried to clean the drain pipes for $400 (excessive?) but it didn't clear the bathtub blockage. He went under the house and came back with a quote of $1382 to replace a blocked pipe. He had called in to his manager for a price quote telling him the job could take him all day. He was to …”
Positive
“They are a great company Now is very good tec and he know what he is doing .. getting things fixed in a right and profiantiol way .. good job every time I need them”
“My kitchen sink was clogged for almost two days. I tried an extra strength clog remover, boiling water and plunging, but no drainage occurred. I called Mr. Rooter and spoke with Beau. He came over on time with his assistants. Within 15 minutes he had cleared my drains. I am thankful for his timely and excellent service. In addition to clearing my drains, he charged me much less than I was quoted. I hope I never need …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Jan 2026.
Across platforms
Google 4.7★ vs multiple Yelp 1-star reviews (2011–2023) alleging sewer line upsell tactics, inflated quotes, and poor workmanship — significant discrepancy across platforms.
Should you hire Mr. Rooter Plumbing of Sacramento?
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Mr. Rooter Plumbing of Sacramentoisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Sacramento · Courtland · Davis