The Plumbing Pros
Plumber · Citrus Heights, CA
Our verdict
5.0 stars across 800 Google reviews with 100% positive sentiment in 100 analyzed; fast_response cited 32 times and fair_pricing/expensive contrast suggests value but occasional sticker shock on bigger jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Sacramento, CA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day arrival delivered repeatedly — 12 same-day mentions and fast_response theme in 32 of 100 analyzed reviews, including water heater part sourced and installed same morning.
1 cited review
“Joe and Dusty did an awesome job replacing our leaky water heater. We called them around 9am and have hot water again by 2pm! Well done, gentlemen - your quality work is very much appreciated.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent, no-upsell pricing: technicians present multiple repair vs. replace options with upfront quotes; 1 reviewer cited a competitor bid 50% higher and Joe held the original price after wall was opened.
2 cited reviews
“Dusty gave me his diagnosis of the problem and helped me understand that I could do a repair on a low quality product or they could install a new one and gave me different options on how to proceed. He was informative and helpful on my options, not salesy or try to upsell me on something I didn't need.”
“I had a competitor quote 50% higher. Once he opened the wall, there was more work but he stayed with the original bid. He did a fantastic job!!!”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Proactive scheduling communication — 30-minute ETA texts, early-arrival heads-up, reminder emails cited across multiple reviews.
2 cited reviews
“Joe is our usual plumber and he shows up on time. He is friendly, professional, and transparent. He went above and beyond his tasks and does high quality work. We are very happy with our new sink.”
“Dusty gave me his diagnosis of the problem and helped me understand that I could do a repair on a low quality product or they could install a new one and gave me different options on how to proceed. He was informative and helpful on my options, not salesy or try to upsell me on something I didn't need.”
What reviewers report — the concerns
We looked for patterns of complaints in the 100reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We had a great experience with Joe from The plumbing pros. How was honest, helpful and knowledgeable. We had a couple of problems happening with our toilet system. But the biggest one was the giant root in our piping. Highly recommend this company and Joe as the plumber. Will definetely recommend and use the next time we have any plumbing work that needs to be done.”
“The Plumbing Brothers exceeded my expectations! Dusty came out ahead of schedule after texting me that he could swing by early. He was friendly, knowledgeable, and knew exactly what to do after I gave a brief explanation of the issue. This was a same-day visit, which I really appreciated. I sent Steve a screenshot of the sticker on the water heater with the serial information, and he was able to secure the needed …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire The Plumbing Pros?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own The Plumbing Pros?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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