Armstrong Plumbing Inc
Plumber · Sacramento, CA · Open 24 hours per Google listing
Our verdict
Armstrong Plumbing (4.8★, 1729 reviews, BBB A+) earns 73/100 5-star ratings but carries 15 1-stars; fast_response=24 and workmanship=17 cited in reviews, offset by 5 slow_response and 5 expensive complaints.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Sacramento, CA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-hour dispatch confirmed in multiple reviews — technician inside 1 hour for a sewer backup (xAAsqYCN4jVSoZvU43mh) and camera inspection same visit (EkaoySSEnwvPS2KbrxTr); themeCounts.fast_response=24.
1 cited review
“A tech was here within the hour. He looked at my sewer backup at the main line and advised this would be easy fix. Just needed a few mins. Of course the prior day another company came and advised I would need an expensive two way clean out. Carlos was able to get everything cleared.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Sewer-line expertise cited in 9 service mentions: Carlos identified hidden cleanouts other companies missed and camera-confirmed clear lines on same visit (LPYtlp3MZyz0m3AP31ln, EkaoySSEnwvPS2KbrxTr, URkQWcMDWqXDpA0fTJ9N).
1 cited review
“Carlos arrived, listened carefully, and immediately understood the layout of my older 1954 home. He used the correct cleanout (the kitchen cleanout), cleared the clog quickly, and then ran a camera inspection to confirm everything was flowing properly.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Minimal-invasive approach praised — chose least invasive fix and kept price reasonable when they could have upsold (RVOW7TF39P8ZSOhNjNAj); fair_pricing=6.
1 cited review
“They could have charged us an arm and a leg for things we didn't need but instead did the least invasive, but SOLID job and the price was completely reasonable.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
15 of 100 analyzed reviews are 1-star (15%) — well above typical for a 4.8★ business; combined with 5 expensive and 5 slow_response signals suggests recurring service gaps.
“Over promised and under delivered. I called about a leak on Saturday... After rearranging my schedule they didn't show up.”
Cited in 2 of the 100 reviews we analyzed.
Dispatch reliability failures documented: confirmed Monday appointment not honored, no-show with no explanation (gdQ28ZkgXFMrrPHpKvMQ); slow_response=5.
“Over promised and under delivered. I called about a leak on Saturday... After rearranging my schedule they didn't show up.”
Leak diagnosis miss on at least one job — signed off on repair but shower leaked again the next day (EIU041KUoU8jHULhKLWB).
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Got a bid for some drain line work in my crawl space. It was 4x the competitors price. The technician dodged stating the price of the work by front loading his speech with bells and whistles that only a fool would fall for. Go elsewhere. Parts were $52 at HD and Labor was estimated at 2hrs. Armstrong wanted $1795, got their competition to do it for $450 and it took them 1hr and 6 minutes. They did exactly as I …”
“I wrestled with leaving a review but it's now been about 60 days and every time I look at my kitchen sink I get more irritated knowing I'll probably have to call someone to fix what they did. So- to start, things were pretty great. Armstrong responded pretty immediately and was able to send someone out pretty quickly. My initial call was for a leaking pipes under the kitchen sink. I couldn't find the leak but my …”
“Very unhappy with this company. They sent a guy out to repair the hot water in my shower who didn't seem to know what he was doing (although very nice) and he forgot to turn the water back on to my front yard when he left. The water in all the outside faucets worked, just not to the auto sprinklers in front, so I didn't realize the problem for two weeks. I couldn't tell what was wrong because there's more than one …”
Positive
“I called Armstrong Plumbing after another company failed to resolve a main line backup in my home. Carlos arrived, listened carefully, and immediately understood the layout of my older 1954 home. He used the correct cleanout (the kitchen cleanout), cleared the clog quickly, and then ran a camera inspection to confirm everything was flowing properly. He explained that my home was originally built with only one …”
“Carlos was outstanding! 4th guy to run a camera through my sewer line first guy to spot two cleanouts that no one knew about. Dug up one of them with his partner. This was all on a visit to give us a quote. Very impressed.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Armstrong Plumbing Inc?
Best for
- Sewer line repair and replacement
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Armstrong Plumbing Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Sacramento, CA
Rooter Hero Plumbing & Air of SacramentoCAUTIONRanked #9 of 15 in Sacramento · 4.7 stars / 2,449 reviews; weekend_or_emergency in 11 of 100 analyzed reviews with same-da…Mr. DrainCONDITIONALRanked #11 of 15 in Sacramento · 4.9★ across 1,141 reviews; BBB A+ accredited; 84 of 89 analyzed are 5-star; themeCounts pr…See all 15 plumbers we've reviewed in Sacramento, CA →
Nearby: Sacramento · Davis