A1 Plumbing & Drains
Plumber · Elk Grove, CA
Our verdict
5★ Google with 132 reviews; BBB accredited A+; fast_response=28 and professional=56 dominate 100 analyzed reviews; cheap-plumber=12 and fair_pricing=8 confirm pricing strength across diverse service types.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Fast_response=28 in themes — highest in this batch; same-day service confirmed in 17 review mentions; water-under-kitchen-floor found and repaired within 24 hours of call with 2-year warranty (8BBi5lLVUNzNnLFTOKc8).
1 cited review
“Incredible service and wonderful communication. We had water coming up from under the kitchen floor. A1 came out the same day, found the issue and had it repaired within 24 hrs of our call. Reasonable price and great 2 year warranty.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Fair_pricing=8 with cheap-plumber=12; reviewer confirmed cheapest quote out of all companies called; another paid 'very fair price' for broken water pipe under home vs. comparable bids (TVLQfWEXE7OD0gnsN1Ri, Eo3CC2QybxfCm1VRdWdl).
1 cited review
“Jeff at A1 Plumbing was amazing! He fixed a broken water pipe under our home quickly, explained everything clearly, and charged a very fair price.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Weekend and holiday service confirmed: appeared on day of hospital discharge, moving-in day for rental, AND New Year's Eve (sUsqItz3Kd1gluv6vwB2).
1 cited review
“They have shown up for my family during some of the most critical moments: The day I came home from the hospital after giving birth -- Chris came out on a weekend. When tenants were moving into our rental property -- again, they answered the call on a weekend. And today, on New Year's Eve.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One no-show incident (2018 Yelp): tech never arrived for confirmed appointment, no call or text; when customer called, owner answered with an attitude asking if they still wanted service (CwdcVWiKUQcSNwcF2H7R).
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Don't know what kind of work they do. THEY NEVER SHOWED UP. I never forced them to schedule me on that day they said they will come, on the time they said they will come. NOT EVEN A PHONE CALL OR TEXT. Ten minutes after my appointment, I called and chris answered telling me a tech should be there. What tech? I decided to just hang up since he is so garbled anyway and I can barely understand what he's saying. He …”
“Horrible first impression. Asked Chris for a quote to have electrical installed in ceiling for fan and light installation. Didn't manage to show up within the window he gave. Then said he would email me with an estimate and it's been 7 days now and still nothing. Called him on day 4 with a status and he said he would get it to me that night and he never did. Don't bother calling them for smaller jobs; Chris I'm …”
Positive
“I have a very good experience with this company. I called for a pipe leak in my backyard and got a response almost immediately. Eric came as promised and gave me an estimate right there and then. He is very courteous and professional. The job was done properly and promptly. I’m very happy with the completed work and would definitely use them again in the future.”
“These guys are legit. Jeff and Eric are awesome. They came same day and were the cheapest out of everyone I called. They replaced the cold and hot valves for my washer. It was quick and great service. I highly would and will recommend them to anybody”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Oct 2025.
Across platforms
Should you hire A1 Plumbing & Drains?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own A1 Plumbing & Drains?
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Find plumbers near you
A1 Plumbing & Drainsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Sacramento · Courtland · Davis