Acknowledge Plumbing
Plumber · Rancho Cordova, CA · Open 24 hours per Google listing
Our verdict
Acknowledge Plumbing holds 4.8 stars on 185 reviews with 93% positive sentiment — 16 fast-response mentions in 74 analyzed reviews, confirmed Sunday Thanksgiving dispatch and Friday evening same-day service; one office staff hang-up incident noted.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 74 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day and weekend service reliably confirmed: Friday evening diagnosis, Sunday Thanksgiving dispatch, live phone answer at 4:55 PM
2 cited reviews
“Came out on a Sunday on Thanksgiving weekend to clear our kitchen drain. Very polite and efficient.”
“Professional company, picked up the phone call at 4:55pm (some companies don't) with a real person, and had a service tech to our home that evening to resolve the issue. Everyone was professional and timely. They are our "go-to" plumbing company going forward.”
Cited in 3 of the 74 reviews we analyzed — 1 cited review not excerpted here.
Warranty follow-through: came out over a year after original repipe job to investigate suspected leak at no charge
Cited in 1 of the 74 reviews we analyzed.
Refused to close toilet leak job until absolutely certain issue was resolved after several days of checking
1 cited review
“Jordan and his crew were very professional. We thought we had a leak because our water bill went through the roof. After checking everything out over a few days, they found no leak. They would not close out the job until they were absolutely certain the issue was resolved.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Office staff hung up without speaking when caller said they were canceling an appointment — no acknowledgment, no goodbye
“I booked an appointment with them for Sept 15th, I called Sept 14th to cancel because another plumber came and fixed my problem, the lady I spoke with straight hung up on me without saying anything after I told her I needed to cancel. That was rude and not good business practice.”
Pricing described as 'beyond expensive' by one reviewer with no specific job detail
Cited in 1 of the 74 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 74 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Your prices were beyond expensive!!”
“I would say, "be careful." I was quoted 950$ for a well pressure regulator switch, which wasn't even actually broken. It was DIRTY. A quick cleaning with a screwdriver and it is working perfectly. When I called and asked Melissa why I was being charged an inflated price her tree response was, "I don't have a good answer for that." I do. Greed. Call someone else.”
“Requested septic pumping from office, no questions asked. At time of arrival, it was a technician with a van, not a pump truck. He asked they needed to see if digging was required. This question could have been answered on the initial call to not waste time and money. Once tech saw the tanks was exposed, he stated the cost would be almost 3x the local business. The initial call should have included info on a tech vs …”
Positive
“I called and spoke with Jordan to schedule and technician Ryan showed up the same day on a Friday night, and diagnosed the problem. Both were very professional and honest and fair. Highly recommend Acknowledge plumbing. Will be using in the future. Thank you Jordan and Ryan.”
“I have an older home where things are and and have been breaking down. I had simultaneous leaks in a 45 and a 28 year-old Toilets. My plumber explained me what was going on with each of them. I was concerned it would be hard to get both replaced in a timely matter this time of year. He had everything planned out installed within hours. I recommend highly!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Acknowledge Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Acknowledge Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Acknowledge Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Sacramento · Rescue