Rooter Hero Plumbing & Air of Sacramento
Plumber · Sacramento, CA · Open 24 hours per Google listing
Our verdict
4.7 stars / 2,449 reviews; weekend_or_emergency in 11 of 100 analyzed reviews with same-day sewer and disposal service — but 2 surprise_fees complaints and 1 reviewer describes a $30k repipe upsell with no photos to back it up.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Sacramento, CA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
professional theme in 30 of 100 analyzed reviews; technicians communicate findings clearly, share camera footage, and arrive on time across multiple visits
1 cited review
“This is the second time I have used this company. David was my go to person again, and I cannot thank him enough for clear communication, the extra mile and solid work (sewer lines to the street and all things related, and cleaning out the lines into the house). I love the project team work and they're all friends on the job. Competitive pricing and no regrets.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
fast_response in 10 of 100 reviews, weekend_or_emergency in 11; same-day sewer line clearing and same-day garbage disposal replacement confirmed
1 cited review
“We had a garbage disposal replaced by Gerett Lamb. He was well groomed, on time, and had a lot of plumbing experience. He patiently explained what was happening with the old garbage disposal that could no longer be "fixed," and why it had to be replaced. He purchased a new disposal and replaced the old model in a couple of hours. Also, he included photos of the job he did along with the detailed invoicing.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Tech quoted $30k repipe for a clogged sink, showed no photos despite promising them, and call center repeatedly failed to connect customer with a supervisor
“Rooter Hero are scammers! Do not use this company unless you would like to expect a scummy technician and a useless call center. I called for a sink not draining. The "plumber" came out, spent about five minutes under my home and came out telling me I need a $30k repipe of the entire home with pictures he was unable to show me because "his phone died".”
Red flag
$1,900 hydro-jet job followed by immediate $8k–$5k pressure upsell with time-limited pricing tactics — competing company completed more work for $2,200
“I was charged $1,900 to unclog a cleanout and hydro jetting and then a tech tried to get me to pay to change the pipe from cast iron to plastic. First they quoted $8k, and I said absolutely not, then I was quoted $5k and I told him I would think about it and then came the pressure to make a decision before the quoted price would no longer be available.”
surprise_fees in 2 of 100 reviews; expensive theme in 4 — $1,900 hydro-jetting bill followed by high-pressure upsell, with competing quote coming in at $2,200 for more work
“I was charged $1,900 to unclog a cleanout and hydro jetting and then a tech tried to get me to pay to change the pipe from cast iron to plastic. First they quoted $8k, and I said absolutely not, then I was quoted $5k and I told him I would think about it and then came the pressure to make a decision before the quoted price would no longer be available.”
1 more cited review
“Rooter Hero are scammers! Do not use this company unless you would like to expect a scummy technician and a useless call center. I called for a sink not draining. The "plumber" came out, spent about five minutes under my home and came out telling me I need a $30k repipe of the entire home with pictures he was unable to show me because "his phone died".”
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We had booked an appointment with these guys on Saturday they said they were going to show up between 9 and 11:00. Sunday at 6:30 and we still haven't seen him they just texted me and said David they were too busy even though we talked with him four times today on Sunday they told us they're going to be there between 9:00 and 10:00 then they told us between 11:00 and 1:00 I called them three to five times the lady …”
Positive
“Our main sewer line plugged up- tree roots and needed it high pressure rodded out quickly. The guys and the company were quick to respond, good natured, informative and professional. I highly recommend this service.”
“David R. did an outstanding job. He quickly identified the issue and fixed it right away. His expertise and efficiency were truly a lifesaver. The service was excellent, and the pricing was very reasonable. I highly recommend Rooter Hero Plumbing.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Several Yelp entries in this batch appear to be misattributed restaurant reviews unrelated to plumbing — Yelp data for this plumber may be cross-contaminated in the source pull.
Should you hire Rooter Hero Plumbing & Air of Sacramento?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Rooter Hero Plumbing & Air of Sacramento?
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Nearby: Sacramento · Davis