Mr. Drain
Plumber · Rancho Cordova, CA · Open 24 hours per Google listing
Our verdict
4.9★ across 1,141 reviews; BBB A+ accredited; 84 of 89 analyzed are 5-star; themeCounts professional=42, fast_response=11, expensive=6 — pricing runs above average per multiple reviewers but workmanship and scheduling earn repeat business.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Sacramento, CA · compare all →
Our opinion, based on the 89 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response in 11 of 89 analyzed reviews; Sunday last-minute call-out confirmed, sewer + full repipe completed in 7 days in 1 quote
2 cited reviews
“Christian was punctual, helpful and solved the issue quickly. He came out last minute on a Sunday and we are grateful.”
“Grayson Crowley and Ceaser, made the job of changing out my sewer line look easy and they did a complete re-plumb and re-pipe in a 7 day's time well 1 day was for inspection which it past with flying colors.”
Cited in 3 of the 89 reviews we analyzed — 1 cited review not excerpted here.
Full re-plumb and sewer line replacement passing county inspection — technician Grayson cited by name for strict personal standards in 1 of 12 quotes
1 cited review
“Grayson Crowley and Ceaser, made the job of changing out my sewer line look easy and they did a complete re-plumb and re-pipe in a 7 day's time well 1 day was for inspection which it past with flying colors.”
Communication quality cited in 3 of 89 reviews; multiple pre-job explanation methods noted (themeCounts.communication=3)
Cited in 2 of the 89 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 Yelp review documents a no-call/no-show for a scheduled diagnostic window; tech arrived 1h20min late with no acknowledgment of the missed appointment (themeCounts reflects Google/Yelp source mix)
“Scheduled a diagnostic between 12 - 4 yesterday. I checked in at 3:45pm, but no reply and no show. I received a text out of the blue at 5:20pm saying they were on the way, which was too late for us. No reply or acknowledgement of the missed appointment was made.”
Pricing above average flagged in 6 of 89 analyzed reviews (themeCounts.expensive=6) — one reviewer notes quotes 'not inexpensive' and suspects above-average pricing vs market
Cited in 2 of the 89 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 89 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Unreasonably overpriced!!!”
“These guys charge WAY TOO MUCH! I requested a quote to replace a 1" water pressure regulator. It was a straight forward job to unscrew the old one and re attach a new one. It was Less than one hour job (based on how long Platinum Plus plumbing took to do the job). They wanted $2500 to do this job! I told the plumber NO WAY. Way too high a cost. I got Platinum Plus plumbing to do this for $625.”
Positive
“I called them when my water heater started leaking, and they were able to come out the very next day. Upon arrival, Greg thoroughly explained what was happening and walked me through several options, including replacing the existing tank with a similar model or upgrading to a tankless system. I’ll be candid — the quotes were not inexpensive. I didn’t have the luxury of shopping around extensively because I needed …”
“I was referred to Dr. Drain Plumbing when I tried to wash my hands and had no water to the house. After calling Dr. Drain Plumbing, I schedule an appointment for them to come as soon as possible. I received a text message that the technician Gregory Bray was on his way. Gregory dug up the area and found the large break in the pipe. One of the reasons was the pipe was never installed correctly when the house was …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
1 Yelp 1-star review notes a no-show and lack of communication — contrasts with overwhelmingly positive Google presence. Not a 0.7★ rating gap but quality gap worth noting.
Should you hire Mr. Drain?
Best for
- Emergency and same-day calls
- Whole-house repiping
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Mr. Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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