Bud's Plumbing, Heating & Air
Plumber · Rancho Cordova, CA · Open 24 hours per Google listing
Our verdict
4.9★ Google, 507 reviews; reviewConsistency=0.42 — 17% 1-star drag pulls against strong fast_response=21 signals. Billing dispute and poor-workmanship complaints documented.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response=21 in 100 analyzed reviews; same-day dispatch confirmed including Christmas Eve toilet overflow.
1 cited review
“Within 5 minutes, I got a text message confirming they could do the service and even a phone call from Teresa. Teresa explained the whole process to me over the phone and informed me that they had a special deal right now for only $89. FYI- this is a flat fee with no added expenses or charges.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Flat-fee pricing confirmed on at least one tankless water heater descale at $89 with no hidden charges.
2 cited reviews
“Within 5 minutes, I got a text message confirming they could do the service and even a phone call from Teresa. Teresa explained the whole process to me over the phone and informed me that they had a special deal right now for only $89. FYI- this is a flat fee with no added expenses or charges.”
“They always show up when they say they will. They always do the work for the price they quoted. They didn't charge me an arm and a leg when I had to call them at 2am.”
Long-term customer retention — 1 reviewer has used Bud's since 2007, citing consistent 2am call response without price gouging.
1 cited review
“They always show up when they say they will. They always do the work for the price they quoted. They didn't charge me an arm and a leg when I had to call them at 2am.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Active billing dispute: customer charged twice, refund promised but not issued after a week; reviewer threatened legal action.
“Called for leak under sink. Was pretty sure it was disposal. Yes it was. Tech did a good job but the charge was OUTRAGEOUS!! I paid because no other companies answered phone or returned messages.”
Red flag
Poor workmanship complaint: rocking toilet broken during service, replacement promised but bill sent instead; owner never called back.
“I am sorry to say that I cannot recommend this business. I asked them out because one of my toilets was rocking (not leaking) and one had a small leak around the wax ring. The end result was the leaking toilet was fixed but the rocking toilet was broken and now is not available.”
17% 1-star reviews (17 of 100 analyzed) — the highest 1-star share in this batch; reviewConsistency=0.42 is unusually low.
“I am sorry to say that I cannot recommend this business. I asked them out because one of my toilets was rocking (not leaking) and one had a small leak around the wax ring. The end result was the leaking toilet was fixed but the rocking toilet was broken and now is not available.”
1 more cited review
“Called for leak under sink. Was pretty sure it was disposal. Yes it was. Tech did a good job but the charge was OUTRAGEOUS!! I paid because no other companies answered phone or returned messages.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Billing dispute documented: overcharge not reversed after multiple calls; double-charge on card reported.
“Called for leak under sink. Was pretty sure it was disposal. Yes it was. Tech did a good job but the charge was OUTRAGEOUS!! I paid because no other companies answered phone or returned messages.”
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called buds plumbing because my office toilets backed up and flooded my bathrooms. Buds came out and said I needed a sewer line replacement for 29000.After the job was completed two weeks later my toilets flooded again. They finally fixed the problem but i felt excessive overcharged and upset that they were not thorough the first time. Now buds wont return my emails to talk about this and their mistakes. I would …”
“I had used this company in past they were ok. In March of 2013 I called them to unplug a couple of toilets in the front of the house. Their plumber hydrojeted the main line which caused raw sewage to flood out of the rear two bathrooms Their plumber then left said he was coming back but never returned abandoning the job and leaving us with a house of raw sewage.. Later a Sacramento County plumbing inspector told …”
“I used Bud's back six years and had the best of service and competitive prices, but the other day I had a commercial hot water heater start to leak. I called Bud's out for the job and they told me it was a dio -electric union. It sounded to me like this was a major part that had electricity going to it. Come to find out the dio-electic union is just a nut with part copper and part cast iron. There are no electric …”
Positive
“Looking for a trustworthy, reliable, dependable, thorough, diligent, and fair, and friendly, easy to communicate with, plumbing company? And one who cleans up after themselves. I totally recommend - Bud's Plumbing Heating and Air. I recently had a(nother) plumbing issue, they responded, and stayed on top of it till they came up with a solution and resolved it. Once again, II am a satisfied customer and I …”
“Keith provided me with honest and correct potential future problems, fixes. Keith was very informative with each part of the inspection, explaining everything thoroughly, very helpful on my part. Keith was pleasure to meet. A great representative for Bud’s Plumbing. This was a total plumbing system inspection and evaluation with our yearly maintenance program.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Bud's Plumbing, Heating & Air?
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Bud's Plumbing, Heating & Air?
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Find plumbers near you
Bud's Plumbing, Heating & Airisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Sacramento · Rescue