Roto-Rooter Plumbing & Water Cleanup
Plumber · Stow, OH · Open 24 hours per Google listing
Our verdict
22 of 23 analyzed reviews are 5-star; same-day dispatch cited 3 times and named techs repeatedly praised for explaining the issue before fixing it.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 23 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day service confirmed in multiple reviews (3 same-day mentions), including drainage fixed within 3 hours of calling
2 cited reviews
“We encountered drainage issues and my husband contacted them on the same day, and they delivered service within less than three hours.”
“The price was a little high but we knew what it would be when we called. It was worth it. Would not hesitate to make the same call again.”
Cited in 3 of the 23 reviews we analyzed — 1 cited review not excerpted here.
Techs consistently explain the problem and next steps before working (workmanship theme in 9 reviews)
1 cited review
“He was very patient with my questions and made sure he stayed until I understood the procedures I need to take if the alarm goes off again to reset and test it.”
Cited in 3 of the 23 reviews we analyzed — 2 cited reviews not excerpted here.
Fast faucet and toilet repairs cited, including a leaking faucet replaced in under an hour
1 cited review
“Our technician was very skilled and replaced our faucet in less than an hour! It took a lot of the stress and anxiety out of the situation.”
Cited in 2 of the 23 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One Yelp reviewer flagged the price as 'a little high', though they felt it was disclosed up front and worth it
“The price was a little high but we knew what it would be when we called. It was worth it. Would not hesitate to make the same call again.”
Keep it in proportion: these concerns are cited in 1 of the 23 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“no good service”
Positive
“They were awesome! Zachary came out same day and did a great job of explaining the issue and his recommendations, as well as letting us know about future work we will need based on what he saw. Zach is a sweetie, give this man a raise!”
“Mason did an excellent job unclogging my toilet! He responded quickly, arrived on time, and was very professional throughout the entire process. He explained what was causing the issue and made sure everything was working perfectly before leaving. Not only did he fix the problem efficiently, but he also left the area clean and tidy. I truly appreciate his reliability and quality workmanship. I would definitely …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Roto-Rooter Plumbing & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Stow · North Canton · Seville · Canton