Earl’s Plumbing - West Frisco
Plumber · Frisco, TX
Our verdict
Fast arrival and fair pricing, but one catastrophic diagnostic miss led to $6k in customer damage—concerning for complex problems requiring detailed investigation.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional responsiveness: showed up early and completed work on first attempt
1 cited review
“showed up early and got everything right at first try”
Pricing fairness consistently mentioned: charged original estimates without surprises, rates described as 'very reasonable'
1 cited review
“answered all my questions and charged the original estimate”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Staff courtesy and patience: 4 of 5 reviews explicitly praise technician professionalism and follow-up care
3 cited reviews
“went above and beyond in replacing our water heater”
“answered all my questions and charged the original estimate”
“showed up early and got everything right at first try”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer suspects rushed diagnosis or insufficient camera inspection technique on repeat issue—technician from competitor later indicated original plumber 'didn't know how to run a camera' or 'didn't look carefully enough'
Cited in 1 of the 5 reviews we analyzed.
Diagnostic rigor on complex issues: missed sewer line corrosion twice over 6 months, misidentified cracked line as 'grease and such', leading to $6k customer damage and foundation repair
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We used their Lubbock location several months ago for a clogged toilet that was backing up into our bathtub. They "ran a camera" and said the line was fine and were able to "clear the clog". Two-three months later, I called them again for the same issue. "Cleared" it, no issues. Two or three months go by again, same issue. At this point, I've begun to suspect the line was not "fine" as we were told. I went with …”
Positive
“What an incredible company. I do not even know where to start. First off, just kind and easy to work with staff from the phone to the technicians that came on site. I’m glad we went with Earl’s because they took great care of us. They went above and beyond in replacing our water heater and being patient when making sure everything worked. They have even been following up to ensure that we are all square. A special …”
“I had a Delta shower cartridge that needed replacing. Attempted myself but stopped before breaking anything. Evan and his assistant were able to remove the cartridge after fighting with it for a little bit. Glad I stopped and called before breaking anything. They were great, answered all my questions and charged the original estimate. I highly recommend them.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 238 reviews so far. Treat this as a first read.
Newest review in our sample: Oct 2025.
Should you hire Earl’s Plumbing - West Frisco?
Best for
- Water heater install/repair
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need predictable, consistent service across every visit
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Earl’s Plumbing - West Frisco?
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Find plumbers near you
Earl’s Plumbing - West Friscoisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Lake Dallas · Dallas · Aubrey · Mckinney