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The 15 24/7 plumbers serving Lake Dallas

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,234 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown Lake DallasHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,234 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Lake Dallas →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

bluefrog Plumbing and Drain of North Dallas

Top pick24/7 per Google listing
4.9 (866 Google reviews)2.0 on Yelp (4) 6.5 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

91 of 98 sampled reviews are 5-star with themeCounts.workmanship=25 - one of the strongest workmanship ratios in this batch, anchored by repeated water-heater install praise for tech Martin O.

Rating mix — of the 15 reviews we analyzed866 total on Google
5★10
4★0
3★0
2★0
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Water-heater installs cited 18 times - Martin and Uriel praised across multiple separate reviews including attic installs done in under 2 hours. (cited in 3 of 98 reviews)
  • After-midnight emergency cited specifically - team stayed until issue resolved on a freezing cold night for a plumbing emergency. (cited in 1 of 98 reviews)
  • Communication and cleanup cited (themeCounts.professional=44) - tech walked through repairs and removed old water heater before leaving. (cited in 2 of 98 reviews)

What reviewers complain about

  • One reviewer flags a drain/pan install that 'will never look clean' with grime sealed in; pricing also called expensive on that job. (1 of 98 reviews)
What reviewers praise
“My first experience was with Mike Ashby who came to provide an estimate to install a new water heater. Mike is a people person and advised me what I needed and the cost! Ivan and Jon came the next day to install the water heater. They were both polite and …”
Beverly · ★★★★★ · Google · Jan 2026
The most critical take we found
“Thank you for the quote, the quote was too high, had another quote for $500, compare to your $1900-$3700 , and got it done in the same day”
jeannie lin · ★ · Google · Dec 2025

We read 98 of 866 reviews · newest from Jan 2026

(469) 214-2927
Full report →Website ↗
2

My Local Plumber Water Heater Repairs and Leak Detection

Top pick24/7 per Google listing
4.8 (566 Google reviews) 15.1 mi from downtown Lake Dallas

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Arrives fast even on weekends and holidays, fixes it right the first time, but the $69 service fee and occasional pricing complaints suggest you're paying premium rates for premium speed.

Rating mix — of the 15 reviews we analyzed566 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Exceptional emergency response: Multiple reviews cite same-day or next-morning arrival on nights and weekends, including gas leak at late Saturday night, ice storm damage, and snow storm drainage emergency (cited in 3 of 91 reviews)
  • Consistent on-time arrival: 8+ reviews explicitly mention punctuality and arriving within scheduled windows (cited in 6 of 91 reviews)
  • Thorough diagnostics and clear explanations: 7+ reviews highlight technicians explaining problems, methods, costs, and solutions (including visual aids like photos/video) before proceeding (cited in 6 of 91 reviews)

What reviewers complain about

  • Pricing premium acknowledged by repeat customers: Multiple reviews describe prices as 'a little spendy' or 'cheap' only in comparison context, plus $69 service fee mentioned as the main complaint (3 of 91 reviews)
What reviewers praise
“I have and will always use My Local Plumber. 2 broken outside faucets from the ice storm. Pipes leaking in wall. I tried to fix it myself. Not a chance. Zac Cassel fixed it like a champ! You get live updates on the drivers arrival time, you get great pricing, …”
William Kitchens · ★★★★★ · Google · Mar 2026
The most critical take we found
“I had turned off my water heater and while trying to turn it back on, the ignitor did not generate the spark and so pilot lamp could not be turned on. Technician provided me the following options. 1. Replace the thermocouple module 2. Replace the gas valve …”
Raj · ★ · Google · Jun 2025

We read 91 of 566 reviews · newest from Mar 2026

(972) 576-9654
Full report →Website ↗
3

Triple A Heating, Plumbing & AC Repair

Top pick24/7 per Google listing
5.0 (527 Google reviews) 7.4 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 stars across 527 reviews; 5/5 sampled reviews are 5-star; same-day water heater replacement completed in under half a day, fair pricing on options, and technicians walk customers through every finding.

Rating mix — of the 5 reviews we analyzed527 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 527 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day urgency response: water heater replacement completed same afternoon with multiple pricing options presented — not pushed to priciest unit (cited in 1 of 5 reviews)
  • Technicians walk customers through findings and answer questions — honesty highlighted in 3 of 5 sampled reviews (cited in 3 of 5 reviews)
  • 40-minute arrival window: 2:50PM call, plumber at door by 3:30PM confirmed in 1 review (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Triple A and plumbing is the best. Their technicians are professional friendly and know their jobs well. They have been my AC maintenance company for years and I now have used their plumbing services 3 times. I recommend them for all your AC and plumbing …”
Erika Liston · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 527 reviews · newest from Feb 2026

(972) 884-4582
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
4

Berkeys Plumbing, A/C & Electrical

Caveats apply24/7 per Google listing
4.8 (7,949 Google reviews)4.2 on Yelp (61) 14.6 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

7,949-review multi-trade company; fast_response in 18 of 100 analyzed reviews and weekend_or_emergency in 8 — but expensive theme in 4 reviews and 2 unprofessional complaints across a polarized review set.

Rating mix — of the 15 reviews we analyzed7,949 total on Google
5★10
4★0
3★0
2★1
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • AC install failed city inspection because tech took a dangerous shortcut; same customer also reports pressure to use a Berkeys-recommended dry-out company after the water heater job (1 of 100 reviews)
  • 2 unprofessional complaints: one describes disrespectful, arrogant interaction and wasted time during installation; office phone staff described as rude with refusal to discuss ballpark pricing (2 of 100 reviews)
  • expensive theme in 4 of 100 reviews; reviewConsistency 0.467 driven by 15 one-star reviews in the analyzed set — quality is tech-dependent (2 of 100 reviews)

To be fair

  • fast_response in 18 of 100 analyzed reviews; same-day dispatch confirmed for water heater and faucet repairs in freezing temps (cited in 3 of 100 reviews)
  • workmanship theme in 19 of 100 reviews; PEX re-pipe of shower valve described as pristine, disposal same-day sourced from Home Depot and installed same visit (cited in 3 of 100 reviews)
What reviewers praise
“We had Berkey’s install a water softener and reverse osmosis system, and the experience was outstanding. Shout out to Jacob and Daniyl! They were knowledgeable, professional, and did an amazing job from start to finish. They took the time to explain …”
Patricia · ★★★★★ · Google · Feb 2026
The most critical take we found
“Berkeys was pretty quick to respond to my water heater issue earlier this year. They were great and on top of things. They replaced my water heater with a tankless one, and shortly after that they replaced my AC system. The AC system did not pass inspection …”
Dani G · ★★ · Google · Dec 2025

We read 100 of 7,949 reviews · newest from Feb 2026

(817) 481-5869
Full report →Website ↗
5

Milestone Electric, A/C, & Plumbing

Caveats apply24/7 per Google listing
4.9 (1,325 Google reviews)4.6 on Yelp (14) 14.1 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Extremely responsive team with strong workmanship, but one major complaint about repeat failures and aggressive upselling raises concerns about quality control consistency.

Rating mix — of the 15 reviews we analyzed1,325 total on Google
5★11
4★0
3★1
2★1
1★2

Why we're cautious

  • Quality control inconsistency: one 1-star review reports first technician's work failed, requiring second visit at additional charge. Same review alleges upselling tactics and unnecessary repairs recommended. Stands alone among 75 reviews but severity (repeat failure + aggressive sales) warrants caution. (1 of 103 reviews)
  • One severe complaint of repeat failure ($2,000 repair that leaked again days later, then charged separately for correction) plus aggressive service plan upselling (1 of 103 reviews)
  • High-pressure HVAC inspections documented—reviewer reported teenager technician took apart A/C, scared with photos, recommended tens of thousands in repairs that were never needed or performed (1 of 103 reviews)

To be fair

  • Exceptional responsiveness and speed—multiple reviewers note same-day or prompt service, with one emergency call at 11:22pm handled professionally (cited in 3 of 103 reviews)
  • Consistent communication of options without hard-sell tactics—8+ reviews specifically praise transparent quotes and respect for customer decisions (cited in 5 of 103 reviews)
  • Thorough diagnostic work—multiple reviews praise detailed inspection and explanation of findings before proceeding (cited in 4 of 103 reviews)
What reviewers praise
“Zane came and did my ac maintenance today. He was very professional, courteous and friendly. I have always had exceptional customer service from Milestone. Thank you !! And a special thanks to Zane for taking the time to listen and talk.”
Annamarie Barron · ★★★★★ · Google · Mar 2026
The most critical take we found
“I called them due to an upstairs bathtub that was leaking into the downstairs ceiling. They sent someone out to cut into the ceiling and replace the trap under the bathtub. A few days later it started leaking again. They sent someone else out and said the …”
Jesse S. · ★ · Yelp · May 2025

We read 103 of 1,325 reviews · newest from Mar 2026 · BBB A+ accredited

(972) 532-0405
Full report →Website ↗
6

Lex's Plumbing

Caveats apply24/7 per Google listing
4.9 (985 Google reviews) 7.5 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptionally fast response and excellent communication when things go right, but pricing lacks transparency and quality control issues in complex jobs have caused major damage.

Rating mix — of the 5 reviews we analyzed985 total on Google
5★3
4★0
3★0
2★0
1★2

Small sample — we've analyzed only 5 of 985 reviews so far. Treat this as a first read.

Why we're cautious

  • Significant variance in quality outcomes (score variance: 35): 3 five-star reviews versus 2 one-star reviews with no middle ground, suggesting inconsistent performance or technician-dependent service (5 of 5 reviews)
  • Aggressive pricing on diagnostic work: one review documents $300 diagnostic fee for minor repair (loose handle) plus trip fee, contradicting stated company goal of 'affordable prices' (1 of 5 reviews)
  • Risk of major damage in older homes: single but severe incident where tub waste/overflow repair caused structural damage requiring full replacement and weeks of disruption; no pre-work risk disclosure beyond cosmetic chipping occurred (1 of 5 reviews)

To be fair

  • Rapid emergency response and diagnosis: 2 reviewers praise arrival speed and quick problem identification, with one reporting issue determined within 10 minutes and completed within an hour (cited in 2 of 5 reviews)
  • Excellent communication during service: 3 of 5 reviewers specifically mention clear explanations of work, pricing transparency during the job, and professional demeanor (cited in 3 of 5 reviews)
  • Goes above and beyond on service delivery: one reviewer noted technician reset entire bathroom after work and earned 'client for life' status (cited in 1 of 5 reviews)
What reviewers praise
“Sean came out and ran a diagnostic test for us to find a leak in the ceiling. We had previous plumbers here that were unable to diagnose the leak. Sean found where it was coming from and repaired it and informed me every step of the way what he was doing and …”
Stacey Anderson · ★★★★★ · Google · Jun 2026
The most critical take we found
“I was extremely disappointed after reading such great reviews on this company. ‘Our goal is to provide top quality service at affordable prices’ - not the case this time. I had them come out to fix a loose shower handle. Although hesitant to have a plumber …”
Annita · ★ · Google · Feb 2026

We read 5 of 985 reviews · newest from Jun 2026

(469) 336-3919
Full report →Website ↗
7

DNA Plumbing Heating and Air

Caveats apply24/7 per Google listing
4.8 (981 Google reviews) 19.5 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

29 of 98 recent reviews call out fast response, with multiple reviewers (Miguel, Zane, Billy) named for on-time arrivals. One reviewer was quoted $2,500 to install a 50-gallon water heater and described cash-discount bargaining.

Rating mix — of the 15 reviews we analyzed981 total on Google
5★12
4★0
3★0
2★1
1★2

Why we're cautious

  • Cash-price bargaining and offer of a lower price for cash payment on a water heater quote (1 of 98 reviews)
  • One reviewer was quoted $2,500 for a 50-gallon electric water heater install ($1,900 labor) and was offered a cash discount when they pushed back (1 of 98 reviews)
  • Commercial customer was told $89 covered the visit; on arrival the techs reframed it as a travel fee with extra charges to follow (1 of 98 reviews)

To be fair

  • Miguel arrived within 20 minutes of a cancellation call and gave the quote upfront before swapping an outdoor faucet (cited in 1 of 98 reviews)
  • Saturday-evening calls answered with offer to come out same night; Zane and team showed exactly on time when scheduled for Monday (cited in 1 of 98 reviews)
  • Opened walls to verify no pooling, found a dishwasher return-hose hole, replaced disposal and brought kitchen up to code (cited in 1 of 98 reviews)
What reviewers praise
“DNA professionals repaired our septic system quickly and efficiently. This isn't the first time we have used them. Their honesty and quality work the last time they were out made us loyal customers and they will be the only ones we call with plumbing issues.”
Gloria Smith · ★★★★★ · Google · Mar 2026
The most critical take we found
“I've gotten no less that 4 spam emails to leave a review for them so here goes. I've not had a single repair done with DnA that I didn't have to have them back again to fix. The saga of our water heater is a long one so buckle in. We had a water heater …”
Brandon Price · ★★ · Google · Apr 2026

We read 98 of 981 reviews · newest from Mar 2026

(214) 817-3755
Full report →Website ↗
8

All Masters Plumbing

Caveats apply24/7 per Google listing
4.5 (870 Google reviews)2.5 on Yelp (91) 18.1 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response and solid workmanship, but significant pricing disputes and follow-up problems on major jobs create real risk.

Rating mix — of the 15 reviews we analyzed870 total on Google
5★3
4★0
3★0
2★1
1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Significant pricing disputes and aggressive upselling. 3 reviews report quotes substantially higher than fair market: one customer negotiated $100 overcharge on first visit (AIKBloalPZ38fKu1RsL3), second reported $900 quote for $250 DIY faucet replacement (AIKBloalPZ38fKu1RsL3), third claimed push for $2000 roof work and unnecessary $50 chemical add-ons (O1XY8yrrn7e3bKM0c5ib). High score variance (37) supports inconsistent pricing. (2 of 176 reviews)
  • Non-responsive management to serious complaints. 2 reviews report management ignored multiple messages/calls requesting resolution after failed major repairs (rEsQcA9ivE6OWF6OtoXv: $17K spent with unresolved recurring toilet clogs; xwdgAUy7Wk3SMEM2ZpL1: sewer line failure after $12K repair). (2 of 176 reviews)
  • Stark Google-Yelp rating gap (4.5 vs 2.5) with pattern of severe complaints on Yelp. Multiple Yelp 1-star reviews describe bait-and-switch pricing, failed repairs, and broken promises, while Yelp review count (91) is a fraction of Google (870), suggesting potential review filtering or platform differences in customer type. (5 of 176 reviews)

To be fair

  • Rapid emergency response and after-hours availability. Multiple reviews cite same-day or next-day service during emergencies, including weekend calls. (cited in 2 of 176 reviews)
  • Strong individual technician performance. At least 8 reviews praise specific technicians by name (Bubba, Douglas/Douglass, Joshua, Bill, LaDerran) for professionalism, knowledge, and attentiveness. (cited in 6 of 176 reviews)
  • Clear communication on job status. 4 reviews specifically mention technicians explaining work in progress or providing upfront information about problems and options. (cited in 4 of 176 reviews)
What reviewers praise
“MP Daniel Moncrief came I would 24 hours we notified them the night before we had a storm and noticed a weird sound from the hot water heater closet that the flu was completely off. They kindly put an appointment came by the next morning and fix it or no …”
brad stevens · ★★★★★ · Google · Mar 2026
The most critical take we found
“Their driver cut us off, and numerous others, on highway 183 doing about 20 miles over the speed limit with no signal. Wouldn't use them for anything. I'd leave 0 stars if I could.”
C B. · ★ · Yelp · Dec 2021

We read 176 of 870 reviews · newest from Mar 2026 · BBB A+ accredited

(214) 396-0270
Full report →Website ↗
9

Berkeys Plumbing, A/C & Electrical

Caveats apply24/7 per Google listing
4.8 (698 Google reviews) 10.7 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Shows up on time and fixes it right, but inconsistent quality control across technicians and pricing fairness concerns.

Rating mix — of the 5 reviews we analyzed698 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 698 reviews so far. Treat this as a first read.

Why we're cautious

  • Potential oversight in routine maintenance: Single report of technician missing obvious debris in AC system during multiple visits suggests quality assurance gaps with certain staff (1 of 5 reviews)
  • Quality control inconsistency: 1 reviewer reports same technician (Mathew) failed to identify or clean AC pan full of nails and roof debris during two separate visits, then upsold drainage liquid instead of addressing root cause (1 of 5 reviews)

To be fair

  • Strong reliability and on-time arrival: 3 of 5 reviewers specifically praise punctuality and dependability, with one customer using them 5 times in 10 years with no disappointments (cited in 3 of 5 reviews)
  • Excellent communication and customer education: 2 reviewers highlight technicians taking time to explain systems and answer questions thoroughly (cited in 2 of 5 reviews)
  • Thorough workmanship and no-pressure sales approach: 1 reviewer credits Berkeys with solving a heating issue 3 other companies couldn't fix, without charging service fees (cited in 1 of 5 reviews)
What reviewers praise
“We recently had Berkeys out for a water heater repair, and I wanted to share what a great experience we had. Our technician, Alejandro Sanchez, was on time, friendly, and very knowledgeable. He took the time to explain everything and made sure the repair was …”
Lisa Steele · ★★★★★ · Google · Apr 2026
The most critical take we found
“Mathew came to service my heaters and AC for last two times. I went to my attack yesterday and saw something which blow my mind away! I had a roof change last year and saw AC pan full of nails, pieces of roof shingles and woods. I broom them and cleaned it. …”
Mohammad Ganjizadeh · ★ · Google · Mar 2026

We read 5 of 698 reviews · newest from Apr 2026

(214) 216-1727
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
10

Milestone Electric, A/C, & Plumbing

We'd call someone else first24/7 per Google listing
4.9 (19,007 Google reviews)3.2 on Yelp (81) 19.0 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency responders with skilled technicians, but expect to pay 2-3x market rate and aggressive upselling on every visit.

Rating mix — of the 15 reviews we analyzed19,007 total on Google
5★5
4★0
3★0
2★4
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Recurring service failures on same unit: One reviewer reports AC condenser 'fixed' by Milestone broke again 3 weeks later, then failed 3 more times with parts-ordering delays leaving home without AC. (1 of 161 reviews)
  • Poor appointment adherence: 3 reviews report Milestone rescheduling appointments last-minute, calling night-before to change times, or no-showing for scheduled maintenance. (3 of 161 reviews)
  • Unresponsive to cancellation requests: One reviewer reported two calls to cancel membership were stalled; another notes support became evasive when trying to cancel. (2 of 161 reviews)

To be fair

  • Fast emergency response: Roger Ruiz helped locate shutoff valve at 8pm for house-sitting emergency; another reviewer praised same-day service. (cited in 2 of 161 reviews)
  • High-quality workmanship: 10+ reviews specifically praise technician competence, thoroughness, and code-compliant work. (cited in 4 of 161 reviews)
  • Personable technicians: Multiple reviewers name individual technicians (Roger Ruiz, Christian Hernandez, Rigo, Nathan) and praise professionalism and customer care. (cited in 3 of 161 reviews)
What reviewers praise
“Had Milestone help with the plumbing and electrical work needed for a back-up generator and replacement of old load centers. Big job and they did outstanding work. Very good communications every step of the way. Technicians that take great pride in their …”
Kevin S · ★★★★★ · Google · Feb 2026
The most critical take we found
“I'll spare you the details, but suffice it to say I've been fooled by Milestone for several years. I even paid for the "membership" for several years. It's a gimmick. Trust me, do not ever think about hiring Milestone unless you have extra money laying …”
C D. · ★★ · Yelp · Dec 2025

We read 161 of 19,007 reviews · newest from Feb 2026 · BBB A+ accredited

(214) 717-6708
Full report →Website ↗
11

ARS / Rescue Rooter

We'd call someone else first24/7 per Google listing
4.7 (6,307 Google reviews)1.5 on Yelp (100) 16.1 mi from downtown Lake Dallas

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Google's 4.7★ rating masks a Yelp crisis: 40 of 75 reviews cite no-shows, late arrivals, overcharging, or incomplete repairs—technician quality varies wildly, and pricing claims (free estimates, set rates) are frequently contradicted.

Rating mix — of the 15 reviews we analyzed6,307 total on Google
5★3
4★0
3★0
2★3
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • High variance in experience (score variance: 36) signals inconsistent quality. Workmanship score of 55 is below threshold; some techs are praised while others fabricate diagnoses or leave jobs undone. (4 of 178 reviews)
  • Billing disputes and refund resistance. Four reviews report discrepancies between quoted and charged amounts, refusals to refund permits or service fees, and one customer threatened with lawsuit for posting complaint. (4 of 178 reviews)
  • Extreme rating disparity: Google 4.7★ vs. Yelp 1.5★ suggests possible review manipulation or platform-specific pattern. Yelp reviews cite consistent issues (no-shows, overcharging, poor work) spanning 2015–2025.

To be fair

  • Fast same-day service when technician arrives. Five reviews praise quick dispatch and under-1-hour job completion on drain/clog work. (cited in 4 of 178 reviews)
  • Courteous, professional technicians on the job. Four reviews mention respectful, knowledgeable techs (Elijah, Kevin, Saul, Paul, Joshua) who communicated well and solved problems efficiently. (cited in 4 of 178 reviews)
  • BBB A+ rating with zero complaints in past 3 years. Company is accredited and maintains no open disputes with BBB.
What reviewers praise
“I needed my main line cleaned out because it was clogged due to some flushable wipes so I tried cleaning it myself for three hours and I saw I wasn’t getting anywhere so I looked on the internet and saw they were running a special for $79 main line clean out …”
Amiracle Johnson · ★★★★★ · Google · Feb 2026
The most critical take we found
“I must of just been unlucky after looking through all of these reviews. My wife and I just moved into our home and one of the toilets were leaking from the backside. To start off, my appointment was scheduled any time between 10-2. 2 o'clock rolls around, no …”
Gregg Williams · ★ · Google · Nov 2025

We read 178 of 6,307 reviews · newest from Feb 2026 · BBB A+ accredited

(214) 989-4872
Full report →Website ↗
12

CW Service Pros Plumbing, Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.8 (3,776 Google reviews) 7.2 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Consistently arrives within an hour and finishes jobs fast, with meticulous attention to detail and clear communication—ideal for 2am emergencies.

Rating mix — of the 5 reviews we analyzed3,776 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 3,776 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: arrived within 1 hour of initial call and completed water heater replacement in under 3 hours total (cited in 1 of 5 reviews)
  • Exceptional workmanship quality: multiple reviewers cite attention to detail, with one noting 'completely clean' caulk lines in shower installation (cited in 2 of 5 reviews)
  • Clear communication throughout: customers report explanations of root causes, thorough walkthroughs of solutions, and patience answering questions (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Cayden and Will were great. They came to our home within an hour of my initial call, quickly assessed the situation, and had the water heater completely replaced in less than 3 hours from when I first called - and all at a fair price with warranties included.”
B & K · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,776 reviews · newest from Jun 2026

(972) 845-8220
Full report →Website ↗
13

Mr. Rooter Plumbing of Farmers Branch

We'd call someone else first24/7 per Google listing
4.7 (1,643 Google reviews)1.9 on Yelp (100) 16.7 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response with skilled technicians, but pricing is aggressively high and complaints about unnecessary upsells and incomplete repairs are widespread on Yelp.

Rating mix — of the 15 reviews we analyzed1,643 total on Google
5★4
4★1
3★0
2★0
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Unlicensed technician causing thousands in damage: One 2023 Yelp review documents company sending unlicensed technician (confirmed by Texas State Board of Plumbing Examiners) who damaged all home fixtures; company refused liability and refused refund (1 of 199 reviews)
  • Dangerous workmanship: Technician created hole in P-trap while snaking (lNoHsMzg2AtrOVDyLgOJ), and another damaged customer's entire drain line with sludge and debris requiring thousands in repairs (9dPFXfP6ERGxsBTc9mLH) (2 of 199 reviews)
  • Aggressive pressure to sign contracts before showing camera footage: Multiple reviews describe technicians pressuring immediate contract signing and refusing to show diagnostic video footage, preventing customers from obtaining second opinions (FHiAVy6P6yBcJldyvtYW, uSqJhO0Nz0e62bTmSQ3w, q1Kt335y2f4z5vzJW1HU) (3 of 199 reviews)

To be fair

  • Rapid emergency dispatch: Multiple reviews cite same-day or next-morning arrival for urgent issues like burst pipes and clogs (cited in 3 of 199 reviews)
  • Individual technician quality when assessment is straightforward: Named technicians (Pascual, Ian, Keyfer, Clint) receive consistent praise for diagnostic skill, politeness, and efficient execution (cited in 4 of 199 reviews)
  • Thorough explanations of work: Multiple 5-star reviews mention technicians taking time to explain problems and solutions clearly (cited in 2 of 199 reviews)
What reviewers praise
“Pascual came and did a speedy and wonderful job fixing our bathroom sink plumbing that was leaking. He was patient to find the problem since it is a slow leak but definitely there, and was quick in fixing it in less than an hour. He had a cheerful …”
Vivian Li · ★★★★★ · Google · Mar 2026
The most critical take we found
“Called for an appointment and got one quickly. They would not provide a price even though the guy that came had a price book with fixed prices. $350 to run a camera through the drain. Originally he told me that it would be $500 but I told him I wouldn't pay …”
Jooky D. · ★ · Yelp · Dec 2016

We read 199 of 1,643 reviews · newest from Mar 2026

(972) 254-5600
Full report →Website ↗
14

Genzel Plumbing Company

We'd call someone else first24/7 per Google listing
5.0 (1,182 Google reviews) 19.0 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Same-day scheduling with upfront pricing and a standout technician (Wyatt) who diagnoses quickly and educates homeowners—perfect for the 2am panic call.

Rating mix — of the 5 reviews we analyzed1,182 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,182 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise same-day or rapid scheduling and responsiveness from office staff (cited in 4 of 5 reviews)
  • Transparent, upfront pricing with no surprise charges mentioned across reviews (cited in 2 of 5 reviews)
  • Technician Wyatt consistently delivers fast problem diagnosis and efficient repairs in 4 reviews (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Great experience! The office was very responsive and got a technician scheduled same day to inspect. Wyatt showed up on time and got the work done quickly. Genzel will be my first call with any plumbing needs in the future.”
Chris Nicholson · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,182 reviews · newest from Jun 2026

(972) 548-5188
Full report →Website ↗
15

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (879 Google reviews) 19.8 mi from downtown Lake Dallas

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Dispatches within 30 minutes and technicians finish jobs quickly, but occasionally leaves cleanup work incomplete.

Rating mix — of the 5 reviews we analyzed879 total on Google
5★4
4★0
3★1
2★0
1★0

Small sample — we've analyzed only 5 of 879 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: arrived within 30 minutes of call during off-hours (3am on 2026-02-17) (cited in 2 of 5 reviews)
  • Efficient job completion: multiple reviewers report 30-minute turnaround times (cited in 2 of 5 reviews)
  • Transparent pricing explained upfront: technician clearly communicated costs before work began (cited in 1 of 5 reviews)

What reviewers complain about

  • Inconsistent post-job cleanup: 1 of 5 reviews explicitly states technicians did not restore the work area to original condition after multiple visits (1 of 5 reviews)
What reviewers praise
“Mike was excellent! Diagnosed the problem, told me what it would cost and what he had to do to fix it, and fixed it. I admit I had to take a deep breath when he told me what it would cost to make the repair but after watching what he had to do to fix the …”
Joe Johnson · ★★★★★ · Google · Jun 2026
The most critical take we found
“They are great job and right person could fix the issue. I only have negative review was cleaning after they left every time. They haven’t cleaned up each time as it was as original.”
Shibagaki Ryota · ★★★ · Google · Dec 2025

We read 5 of 879 reviews · newest from Jun 2026

(972) 890-0716
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Lake Dallas we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,234 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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