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The 15 plumbers serving Haslet, ranked.

We read 4,148 reviews across Google, Yelp and BBB for the 60 plumbers serving Haslet — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 33 of the 60 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Haslet's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 51 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 40 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Berkeys Plumbing, A/C & Electrical alone carries 7,949 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown HasletHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,349 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Haslet

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Drain Kings Plumbing

Top pick24/7 per Google listing
5.0 (450 Google reviews) 15.5 mi from downtown Haslet

93 of 94 analyzed reviews are 5 stars (consistency 0.989, zero 1-stars) with professional cited 52x and fast_response 26x; the lone 3-star flags a price-anchoring complaint.

Rating mix — of the 15 reviews we analyzed450 total on Google
515
40
30
20
10

What reviewers keep saying

  • Sunday burst-pipe repair handled by Desmond — answered phone, came quickly, fixed leak (cited in 1 of 94 reviews)
  • Honest no-leak diagnosis cited — tech inspected water heater and confirmed no repair needed, no upsell (cited in 1 of 94 reviews)
  • Outdoor plumbing job completed in 2 days after 2 prior companies refused or couldn't help (cited in 1 of 94 reviews)

What reviewers complain about

  • 1 reviewer reports a $225 → $175 price negotiation on a <30-minute clog job and disputes the Home Depot rental-cost comparison given by the tech (1 of 94 reviews)
What reviewers praise
Outstanding customer service friendly technicians and very knowledgeable
Andre Cooper · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 94 of 450 reviews · newest from Dec 2025

2

1-Tom-Plumber

Top pick24/7 per Google listing
5.0 (310 Google reviews)5.0 on Yelp (3) 18.7 mi from downtown Haslet

5.0 stars across 310 reviews (97 analyzed, all 5-star); weekend_or_emergency cited 7 times, fast_response 16 times — a Sunday emergency call drew a tech within an hour.

Rating mix — of the 15 reviews we analyzed310 total on Google
515
40
30
20
10

What reviewers keep saying

  • Weekend/after-hours emergency response confirmed in 7 mentions, including a Sunday call where the tech arrived within an hour (cited in 3 of 97 reviews)
  • Two-hour response on a same-day call with the issue fixed at a reasonable price (cited in 2 of 97 reviews)
  • Scott and David flagged by name for grinder-pump and main-line work that other plumbers failed to fix (cited in 2 of 97 reviews)

What reviewers complain about

  • Sunday emergency pricing called out as 'more expensive due to that fact' by one customer (1 of 97 reviews)
What reviewers praise
Scott and David were amazing!
Michele Robinzine · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 97 of 310 reviews · newest from Dec 2025

3

Dean’s Plumbing

Top pick24/7 per Google listing
5.0 (109 Google reviews)4.0 on Yelp (1) 12.4 mi from downtown Haslet

5.0 stars across 109 reviews (77 analyzed, 74 are 5-star); fast_response cited 11 times and workmanship 14 times, with same-day arrivals for shower leaks and water heaters.

Rating mix — of the 15 reviews we analyzed109 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day response cited across 7 service mentions; one reviewer got an A.M. call back and a same-day P.M. arrival for a shower leak (cited in 3 of 77 reviews)
  • Workmanship praised in 14 reviews, including a gas line replacement at a reasonable price (cited in 3 of 77 reviews)
  • Repeat-customer signal: reviewers name specific techs (Marc, Jason, Mark H., Dillon) and request them by name (cited in 3 of 77 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Very happy with the results. Marc was very knowledgeable and took care of the problem quickly. Thank you Marc.
Tom Atutis · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 77 of 109 reviews · newest from May 2026

4.9 (1,415 Google reviews)3.4 on Yelp (8) 17.9 mi from downtown HasletNot a 24/7 shop

91 of 97 analyzed reviews are 5-star. Cited for cast-iron-to-modern sewer replacement under a 1965 home with video walk-through, but Yelp 1-star reports flag $900 sensor quote and $2,200 water heater replacement.

Rating mix — of the 15 reviews we analyzed1,415 total on Google
513
40
30
20
12

Why we're cautious

  • Yelp reviewer alleges company 'pays for reviews' — supports the wide gap between Google review consistency (0.875) and Yelp 1-star clusters (1 of 97 reviews)
  • One reviewer charged $900 for a water heater sensor replacement with no warranty, or quoted $2,200 for full replacement with only a 2-year warranty (1 of 97 reviews)

To be fair

  • Full sewer line replacement under 1965-era home — homeowner allowed to follow tech, review pipe video, and was offered multiple price-tier options (cited in 1 of 97 reviews)
  • Pre-arrival ID photo and time-of-arrival notification — small touch repeatedly cited (cited in 1 of 97 reviews)
  • Same-day service confirmed multiple times — repeat customer history going back to 2021 (cited in 1 of 97 reviews)
What reviewers praise
Looking for the right plumbing company can be frustrating. We had work done with Service Squad in 2021 and had no complaints. New plumbing issues arose so we called them back. They got me in same day. Nathan was great, answered every question we had and …
Monica McCord · ★★★★★ · Google · Feb 2026
The most critical take we found
If I could give zero stars I would. My water heater needs a new sensor installed. The technician (whom did not wear a mask in my home when I requested it over the phone and told they would) wanted to charge over $900 for a sensor replacement and no warranty!! …
Stacie B. · · Yelp · Dec 2021

We read 97 of 1,415 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
5

Direct Source Plumbing

Caveats apply24/7 per Google listing
4.8 (229 Google reviews)4.6 on Yelp (30) 19.2 mi from downtown Haslet

94 of 100 analyzed reviews are 5 stars; professional cited 49x and fast_response 25x. BBB A+ accredited. plumber-cost mentioned 19x with mostly positive sentiment.

Rating mix — of the 15 reviews we analyzed229 total on Google
510
40
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star calls 30-day warranty "not worth the paper it is printed on" and warns to stay away — sole negative source on different platform than Google (1 of 100 reviews)
  • expensive theme cited 4x and surprise_fees 1x — one Yelp 1-star calls 30-day warranty worthless (1 of 100 reviews)
  • Historical complaint about a competitor's salesman-not-plumber dispatch pattern is contrasted favorably against Direct Source, but the reviewer's own "almost $800" anchor suggests pricing can be high at the upper end (1 of 100 reviews)

To be fair

  • Foundation/slab leak repair with tunneling crew handled in-house — reasonable pricing called out (cited in 1 of 100 reviews)
  • Multi-year repeat customers — at least 2 reviewers cite years of returning use (cited in 2 of 100 reviews)
  • Same-day arrival cited — David came out in 2 hours to unclog a line (cited in 1 of 100 reviews)
What reviewers praise
Thank you to Wes and his son for coming out and helping get my shower leak fixed. He was on time, courteous and very knowledgeable in his work. It was fixed quickly. The company appeared very family oriented which makes me appreciate their business. I would …
April Smith · ★★★★★ · Google · Dec 2022
The most critical take we found
Absolutely the worst company I have ever dealt with. The 30 day warranty is not worth the paper it is printed on. Stay away from this company.
L. W. · · Yelp · Dec 2020

We read 100 of 229 reviews · newest from Dec 2022 · BBB A+ accredited

6

Plumb Shield Plumbing - Arlington

Caveats apply24/7 per Google listing
5.0 (80 Google reviews)2.2 on Yelp (10) 19.5 mi from downtown Haslet

85 of 94 analyzed reviews are 5 stars but 9 negatives concentrate on pricing — expensive cited 3x and surprise_fees 2x, with a Yelp 1-star alleging $850 for a spigot.

Rating mix — of the 15 reviews we analyzed80 total on Google
510
40
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple Yelp 1-stars allege predatory pricing on emergency calls ($850 for a 5-minute spigot job, 4X competitor quotes) — pattern across 3 separate reviewers (3 of 94 reviews)
  • 1 reviewer claims the owner has reported their spouse's negative review as spam and labeled customers "dishonest" (1 of 94 reviews)
  • expensive cited 3x and surprise_fees 2x — Yelp 1-star reports $850 for a spigot replacement and 4X-of-competitor quoting (2 of 94 reviews)

To be fair

  • After-hours capacity verified — 9pm clog call answered while 3-4 other companies declined (cited in 1 of 94 reviews)
  • Same-day water heater replacement completed within 3 hours of failure (cited in 1 of 94 reviews)
  • Camera diagnosis offered on backed-up line for peace of mind (cited in 2 of 94 reviews)
What reviewers praise
Nathan was extremely knowledgeable, kind and took time to explain everything. He recommended I contact the City, to confirm whether the issue was City related or not. But he made sure the issue was taken care of, at least temporarily. I appreciated his …
Mary Case · ★★★★★ · Google · Dec 2024
The most critical take we found
Do not use this plumbing service the prices are outrageous and if you're in an emergency like I was you'll have no choice to pay their extortion fee. They charged me 850 dollars for a spigot to be replaced after it had started leaking pretty badly. The owner …
Lucus C. · · Yelp · Nov 2023

We read 94 of 80 reviews · newest from Dec 2024

7

Emergency Plumber Now

Caveats apply24/7 per Google listing
4.9 (61 Google reviews) 12.8 mi from downtown Haslet

4.9 stars across 61 reviews (55 analyzed, 54 are 5-star); 15 emergency-plumber mentions and 4 weekend/emergency themes — including a Christmas-morning and 9:30pm Saturday call answered when others would not.

Rating mix — of the 15 reviews we analyzed61 total on Google
514
40
30
20
11

What reviewers keep saying

  • Emergency capability cited heavily: 15 emergency-plumber mentions; one Saturday 9:30pm call was the only business that answered after multiple competitors didn't (cited in 3 of 55 reviews)
  • After-hours arrivals confirmed: 8pm call brought a tech within an hour; Christmas-morning dispatch documented (cited in 2 of 55 reviews)
  • Workmanship cited 11 times including a slab leak repair and weekend sewage backup with camera inspection (cited in 2 of 55 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Great to work with, would use again!
Ken Novikoff · ★★★★★ · Google · Dec 2023
The most critical take we found
Charged me $400 for plumbing service, lasted 4 days, then would not come back without another $400 charge. Left cap off of main drain, waste all over rock and landscaping. Call Sandy at Triple E Plumbing, saved money and very satisfied!!!
L. Chambers · · Google · Feb 2024

We read 55 of 61 reviews · newest from Dec 2023

8

J Rowe Plumbing

Caveats apply
4.9 (995 Google reviews)2.8 on Yelp (19) 19.6 mi from downtown HasletNot a 24/7 shop

4.9 stars across 995 reviews but 14 of 100 analyzed are 1-star; reviewers repeatedly cite bait-and-switch pricing — one says $600 for two faucet swaps before a quote.

Rating mix — of the 15 reviews we analyzed995 total on Google
58
40
30
21
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Bait-and-switch pricing pattern: $600 quoted for two faucet swaps before a written quote, and a customer reports being shown a second higher quote mid-job (2 of 100 reviews)
  • 14 one-star reviews in the 100-review sample (review consistency 0.505); pricing and professionalism are repeat complaints (3 of 100 reviews)
  • 3 unprofessional + 3 expensive theme mentions: receptionist rudeness, mid-job price changes, and rate-far-above-industry-average complaints (3 of 100 reviews)

To be fair

  • Fast response cited in 17 reviews; one warranty claim resolved same-day at no charge (cited in 3 of 100 reviews)
  • After-hours water heater call handled with a Saturday-morning install (cited in 1 of 100 reviews)
What reviewers praise
We were very happy with our experience. They came out when they said. They called ahead. They arrived on time and were very professional and didn't leave any mess. They were also friendly so we will definetely use them again
Sharon Fawcett · ★★★★★ · Google · Dec 2025
The most critical take we found
Rude receptionists wasn’t willing to answer any questions short and unprofessional
Nickie W · · Google · Dec 2025

We read 100 of 995 reviews · newest from Dec 2025 · BBB A+ accredited

9

Arlington Water Heater Repair & Plumbing

Caveats apply24/7 per Google listingSmall track record
4.9 (30 Google reviews) 19.9 mi from downtown Haslet

29 of 32 analyzed reviews rate 5 stars, with fast_response cited 8x and professional 12x; but 3 of 3 negative reviews flag rude phone handling and possible AI-agent suspicions.

Rating mix — of the 15 reviews we analyzed30 total on Google
513
40
30
20
12

Why we're cautious

  • Two recent 1-star reviews allege this is not a real business — caller claims phone number routes to spam/AI-agent (2 of 32 reviews)
  • $99 estimate fee disclosed by phone — reviewer described the rep as rude and rushed (1 of 32 reviews)
  • 1 reviewer reported a $99 charge just for an estimate, delivered with curt phone manner (1 of 32 reviews)

To be fair

  • Same-day service mentioned in 4 reviews — one customer's garbage disposal was replaced the day they called (cited in 2 of 32 reviews)
  • Sunday/weekend dispatch with free estimates reported by at least one reviewer (cited in 1 of 32 reviews)
  • Sub-hour arrival noted on emergency leak call (Jonathan came within the hour) (cited in 1 of 32 reviews)
What reviewers praise
I was tired of taking cold showers so I scheduled an appointment. My shower needed a new valve. As luck would have it, they had the exact replacement valve on the truck so I had hot water running in no time. Great Service. I will definitely keep their number …
Robert. Ziolkowski · ★★★★★ · Google · Dec 2022
The most critical take we found
I called and some man answered and seemed to be in a rush. He advised me they charge $99 just to come out and provide an estimate. Taken back a sec I confirmed, "You charge $99 just to take a ...?" He seemed to cut me off and state, "Yes, I just said …
Leroy Garcia · · Google · Nov 2022

We read 32 of 30 reviews · newest from Dec 2022

10

Berkeys Plumbing, A/C & Electrical

Caveats apply24/7 per Google listing
4.8 (7,949 Google reviews)4.2 on Yelp (61) 13.2 mi from downtown Haslet

7,949-review multi-trade company; fast_response in 18 of 100 analyzed reviews and weekend_or_emergency in 8 — but expensive theme in 4 reviews and 2 unprofessional complaints across a polarized review set.

Rating mix — of the 15 reviews we analyzed7,949 total on Google
510
40
30
21
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • AC install failed city inspection because tech took a dangerous shortcut; same customer also reports pressure to use a Berkeys-recommended dry-out company after the water heater job (1 of 100 reviews)
  • 2 unprofessional complaints: one describes disrespectful, arrogant interaction and wasted time during installation; office phone staff described as rude with refusal to discuss ballpark pricing (2 of 100 reviews)
  • expensive theme in 4 of 100 reviews; reviewConsistency 0.467 driven by 15 one-star reviews in the analyzed set — quality is tech-dependent (2 of 100 reviews)

To be fair

  • fast_response in 18 of 100 analyzed reviews; same-day dispatch confirmed for water heater and faucet repairs in freezing temps (cited in 3 of 100 reviews)
  • workmanship theme in 19 of 100 reviews; PEX re-pipe of shower valve described as pristine, disposal same-day sourced from Home Depot and installed same visit (cited in 3 of 100 reviews)
What reviewers praise
We had Berkey’s install a water softener and reverse osmosis system, and the experience was outstanding. Shout out to Jacob and Daniyl! They were knowledgeable, professional, and did an amazing job from start to finish. They took the time to explain …
Patricia · ★★★★★ · Google · Feb 2026
The most critical take we found
Berkeys was pretty quick to respond to my water heater issue earlier this year. They were great and on top of things. They replaced my water heater with a tankless one, and shortly after that they replaced my AC system. The AC system did not pass inspection …
Dani G · ★★ · Google · Dec 2025

We read 100 of 7,949 reviews · newest from Feb 2026

11

Schrader Plumbing

Caveats apply
4.9 (3,017 Google reviews)3.8 on Yelp (100) 10.3 mi from downtown HasletNot a 24/7 shop

4.9 stars / 3,017 reviews and BBB A+; water heater replacement within an hour on a weekend and same-day drain clearing praised widely, but 3 Yelp reviews cite a $3,100 upsell attempt and surprise fees on snake jobs.

Rating mix — of the 15 reviews we analyzed3,017 total on Google
56
41
31
23
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • One tech quoted $3,100 for unnecessary sewer work two days after fixing the same toilet — a second plumber confirmed toilet was in good working order and no repairs needed (1 of 100 reviews)
  • Pricing complaints in multiple Yelp reviews: $420 snake fee justified by 'tool replacement insurance,' plus toilet install upcharges not disclosed upfront (2 of 100 reviews)

To be fair

  • Same-day water heater replacement including weekend — tech arrived within an hour and walked customer through tank vs tankless options transparently (cited in 2 of 100 reviews)
  • Drain and bidet fix done in under 15 min; tech listened, verified scope, gave reasonable quote, and executed — what a prior plumber said was impossible (cited in 1 of 100 reviews)
  • Sent someone out within an hour on a Saturday to check a potential slab leak — confirmed no issue and charged nothing (cited in 1 of 100 reviews)
What reviewers praise
I’ve tried numerous plumbing companies over the years and can honestly say I am done searching, this plumbing company was fast and efficient. The plumber that came out was John. John listened to what is was trying to explain, verified we were on the same …
Linda Giles · ★★★★★ · Google · Mar 2026
The most critical take we found
I'd be very cautious before using Schrader Plumbing. I had a horrible experience with them. 2 months ago I experienced a stoppage in my toilets. Based on the exceptional reviews, I called Schrader to come out and fix the problem. They sent technician Michael …
Cyn B. · · Yelp · Dec 2025

We read 100 of 3,017 reviews · newest from Mar 2026 · BBB A+ accredited

12

Sunny Service

Caveats apply
4.9 (2,429 Google reviews)4.0 on Yelp (58) 12.7 mi from downtown HasletNot a 24/7 shop

4.9★ across 2,429 reviews but reviewConsistency 0.449 — 15 one-stars in 100 analyzed; HVAC-primary with plumbing division; overpriced parts and duct work quality complaints in analyzed reviews.

Rating mix — of the 15 reviews we analyzed2,429 total on Google
57
40
30
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Duct cleaning crew left furniture coated in dust with no floor protection; tech vague on pricing with 'a couple hundred dollars' before quoting $493 for a part priced under $50 on the market. (2 of 100 reviews)
  • Plumbing division received 2-star review for overcharging and failing to fix issue; reviewer noted misleading promotion claims and no ownership of mistakes. (1 of 100 reviews)
  • 5 of 100 reviews cite expensive; 1 reviewer discovered a part quoted at $493 had a market price under $50; pricing transparency concerns flagged across multiple reviewers. (2 of 100 reviews)

To be fair

  • professional theme in 51 of 100 analyzed reviews — most consistent signal; techs cited by name for thoroughness and clear explanation across HVAC and plumbing visits. (cited in 3 of 100 reviews)
  • Emergency-day plumbing response with no after-hours surcharge confirmed in 1 Yelp review; team stayed 8am–8pm to complete the job. (cited in 1 of 100 reviews)
What reviewers praise
The sunny service technicians are very friendly, professional, and go above and beyond they check everything thoroughly and clean the drain lines. Replace my filter check the heating or cooling whichever service it is that they are performing. They have …
Debra · ★★★★★ · Google · Mar 2026
The most critical take we found
I have had a very good experience with this company on HVAC side but they are horrible when it comes to plumbing. With some credits applied to my review, I can only give them 2 stars combined. Also, it appears this company gives misleading information for …
V Rusu · ★★ · Google · Dec 2025

We read 100 of 2,429 reviews · newest from Mar 2026 · BBB A- accredited

13

Milestone Electric, A/C, & Plumbing

Caveats apply24/7 per Google listing
4.9 (1,325 Google reviews)4.6 on Yelp (14) 19.0 mi from downtown Haslet

Extremely responsive team with strong workmanship, but one major complaint about repeat failures and aggressive upselling raises concerns about quality control consistency.

Rating mix — of the 15 reviews we analyzed1,325 total on Google
511
40
31
21
12

Why we're cautious

  • Quality control inconsistency: one 1-star review reports first technician's work failed, requiring second visit at additional charge. Same review alleges upselling tactics and unnecessary repairs recommended. Stands alone among 75 reviews but severity (repeat failure + aggressive sales) warrants caution. (1 of 103 reviews)
  • One severe complaint of repeat failure ($2,000 repair that leaked again days later, then charged separately for correction) plus aggressive service plan upselling (1 of 103 reviews)
  • High-pressure HVAC inspections documented—reviewer reported teenager technician took apart A/C, scared with photos, recommended tens of thousands in repairs that were never needed or performed (1 of 103 reviews)

To be fair

  • Exceptional responsiveness and speed—multiple reviewers note same-day or prompt service, with one emergency call at 11:22pm handled professionally (cited in 3 of 103 reviews)
  • Consistent communication of options without hard-sell tactics—8+ reviews specifically praise transparent quotes and respect for customer decisions (cited in 5 of 103 reviews)
  • Thorough diagnostic work—multiple reviews praise detailed inspection and explanation of findings before proceeding (cited in 4 of 103 reviews)
What reviewers praise
Zane came and did my ac maintenance today. He was very professional, courteous and friendly. I have always had exceptional customer service from Milestone. Thank you !! And a special thanks to Zane for taking the time to listen and talk.
Annamarie Barron · ★★★★★ · Google · Mar 2026
The most critical take we found
I called them due to an upstairs bathtub that was leaking into the downstairs ceiling. They sent someone out to cut into the ceiling and replace the trap under the bathtub. A few days later it started leaking again. They sent someone else out and said the …
Jesse S. · · Yelp · May 2025

We read 103 of 1,325 reviews · newest from Mar 2026 · BBB A+ accredited

14

Plumb Shield Plumbing

Caveats apply24/7 per Google listing
4.8 (1,092 Google reviews)2.1 on Yelp (11) 3.0 mi from downtown Haslet

84 of 100 analyzed reviews are 5-star but 15 are 1-star tied to pricing — one reviewer was charged $850 for an outdoor spigot replacement. Cited for Christmas Day emergency response and same-hour leak dispatch.

Rating mix — of the 15 reviews we analyzed1,092 total on Google
58
40
30
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Allegation that owner reports negative Yelp reviews as spam and calls customers 'dishonest' for citing high prices (1 of 100 reviews)
  • One Yelp reviewer charged $850 to replace an outdoor spigot during an emergency — describes it as an 'extortion fee' (1 of 100 reviews)

To be fair

  • Christmas Day emergency call answered — tech onsite, system back up in 30 minutes (cited in 1 of 100 reviews)
  • Frost-proof pipe extension repair within hours of call despite homeowner saying it was 'not a pressing matter' (cited in 1 of 100 reviews)
  • Sidewalk leak dispatch — Terry, Damian and Nathan onsite within an hour with cost transparency upfront (cited in 1 of 100 reviews)
What reviewers praise
The vacuum breaker on an outdoor faucet had failed during our latest freeze resulting in a busted frost proof pipe extension. This was not discovered until nearly a month after the freeze when attempting to use a garden hose. I called Plumb Shield and let …
Gabriel Martinez · ★★★★★ · Google · Mar 2026
The most critical take we found
Do not use this plumbing service the prices are outrageous and if you're in an emergency like I was you'll have no choice to pay their extortion fee. They charged me 850 dollars for a spigot to be replaced after it had started leaking pretty badly. The owner …
Lucus C. · · Yelp · Nov 2023

We read 100 of 1,092 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
15

Benjamin Franklin Plumbing, Water Heaters, & Drain Cleaning

We'd call someone else first24/7 per Google listing
4.8 (2,356 Google reviews)1.9 on Yelp (68) 14.1 mi from downtown Haslet

73 of 100 analyzed reviews are 5-star but 20 are 1-star with pricing complaints. Reviewers cite $5,000 quote on a leak fixed elsewhere for $1,000, $500/hour billing, and a 'prompt promise' that only applies to first visit.

Rating mix — of the 15 reviews we analyzed2,356 total on Google
54
40
30
22
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of pushing unnecessary repipe — 'no matter what the problem they are programmed to tell you they need to do all new pipes' (2 of 100 reviews)
  • Faucet replacement deception reported — service tech allegedly reattached the broken faucet to appear fixed while homeowner was at work (1 of 100 reviews)
  • Multiple return visits for the same toilet flapper issue, each charged, ultimately not resolved (1 of 100 reviews)

To be fair

  • Saturday water heater diagnosis with parts ordered same morning and installation finished same afternoon (cited in 1 of 100 reviews)
  • Multi-step sewer system project — Chris F. came back personally when subcontractors needed re-direction (cited in 1 of 100 reviews)
What reviewers praise
David Crow and his crew at Ben Franklin Plumbing are absolutely amazing to work with! Very accommodating, trustworthy, knowledgeable, honest, and fair. Highly recommend their services! Thank you for always taking great care of me!
Audra Fowler with Rose Gold Realty Team LLC · ★★★★★ · Google · Feb 2026
The most critical take we found
This company promotes itself as the prompt plumbers. They advertise they're on time or they pay you. They don't tell you this only applies to the initial visit to quote the job. It doesn't apply to when they're actually doing the work. I was told the would be …
Bert P. · ★★ · Yelp · Dec 2015

We read 100 of 2,356 reviews · newest from Feb 2026

Also serving Haslet — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Team Enoch: Electric, Plumbing, Air, Roofing 4.9 (1,084 Google reviews) · Fort Worth · 19.0 mi Call
Tioga Plumbing & Electric 4.8 (969 Google reviews) · Hurst · 14.2 mi Call
Leak Geeks Plumbing 4.9 (954 Google reviews) · Fort Worth · 4.6 mi Call
CR Plumbing, Air & Electric 4.8 (949 Google reviews) · Flower Mound · 17.2 mi Call
ABC Plumbing 4.9 (878 Google reviews) · Fort Worth · 8.0 mi Call
Howze Plumbing 4.9 (842 Google reviews) · Keller · 4.8 mi Call
Strittmatter Air Conditioning, Heating & Plumbing 4.9 (839 Google reviews) · Flower Mound · 17.1 mi Call
S.W.A.T Plumbing - Fort Worth, TX 4.6 (796 Google reviews) · Fort Worth · 18.6 mi Call
Mother Modern Plumbing, Sewer & Drain 5.0 (778 Google reviews) · Fort Worth · 6.0 mi Call
Mr. Rooter Plumbing of Fort Worth 4.7 (691 Google reviews) · Fort Worth · 15.0 mi Call
Strittmatter Air Conditioning, Heating & Plumbing 4.9 (651 Google reviews) · Flower Mound · 18.0 mi Call
CR Plumbing, Air & Electric 4.9 (637 Google reviews) · Flower Mound · 16.0 mi Call
Panther City Plumbing 5.0 (545 Google reviews) · Keller · 5.1 mi Call
Triple A Heating, Plumbing & AC Repair 5.0 (527 Google reviews) · Flower Mound · 16.2 mi Call
On Point Plumbing DFW 5.0 (520 Google reviews) · Hurst · 14.2 mi Call
Molberg Plumbing 4.9 (498 Google reviews) · Hurst · 14.9 mi Call
Royal Flush Plumbing 4.8 (368 Google reviews) · Fort Worth · 13.1 mi Call
Matrix Plumbing 4.6 (367 Google reviews) · Hurst · 12.7 mi Call
Live Oak Plumbing Company 5.0 (330 Google reviews) · Flower Mound · 16.2 mi Call
Leak Wranglers Plumbing & HVAC 5.0 (329 Google reviews) · Keller · 9.1 mi Call
Hukill's Inc. 4.9 (304 Google reviews) · Weatherford · 17.0 mi Call
McBride & Sons Plumbing 4.9 (266 Google reviews) · Flower Mound · 12.2 mi Call
Westside Plumbing 4.8 (241 Google reviews) · Fort Worth · 17.0 mi Call
Absolute Plumbing 4.8 (226 Google reviews) · Flower Mound · 17.3 mi Call
All Metroplex Plumbing 5.0 (220 Google reviews) · Flower Mound · 19.9 mi Call
Dinomite Service 4.9 (217 Google reviews) · Weatherford · 18.9 mi Call
Plumb Shield Plumbing - Fort Worth 5.0 (204 Google reviews) · Fort Worth · 15.9 mi Call
CR Plumbing, Air & Electric 4.9 (186 Google reviews) · Hurst · 10.8 mi Call
D R Plumbing 4.8 (179 Google reviews) · Flower Mound · 17.1 mi Call
RHD Primary Plumbing LLC 4.9 (177 Google reviews) · Flower Mound · 18.8 mi Call
Service Company Plumbing 4.9 (167 Google reviews) · Fort Worth · 14.9 mi Call
Total Care Plumbing 4.9 (155 Google reviews) · Hurst · 12.7 mi Call
All Source Plumbing TX 4.9 (150 Google reviews) · Keller · 7.4 mi Call
Honest Home Services Plumbing 5.0 (146 Google reviews) · Flower Mound · 16.0 mi Call
Rockwater Plumbing of Fort Worth 5.0 (141 Google reviews) · Fort Worth · 17.3 mi Call
Master Repair Plumbing 4.9 (132 Google reviews) · Fort Worth · 13.7 mi Call
Polly Plumbing 4.9 (128 Google reviews) · Keller · 7.5 mi Call
Big Beard Plumbing,LLC 5.0 (117 Google reviews) · Hurst · 11.1 mi Call
NCT Plumbing and Repair Services 4.8 (115 Google reviews) · Keller · 4.8 mi Call
Molberg Plumbing 5.0 (92 Google reviews) · Keller · 7.4 mi Call
Dr. Plumber 5.0 (81 Google reviews) · Hurst · 12.9 mi Call
Hunt ER Plumbing LLC 4.8 (65 Google reviews) · Keller · 10.3 mi Call
Fractal Plumbing 5.0 (53 Google reviews) · Hurst · 13.4 mi Call
M2 Plumbing & Drains, LLC 5.0 (48 Google reviews) · Hurst · 15.1 mi Call
Joey’s Plumbing 4.8 (47 Google reviews) · Keller · 6.3 mi Call

What reviewers complain about in Haslet

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Service Squad PlumbingYelp reviewer alleges company 'pays for reviews' — supports the wide gap between Google review consistency (0.875) and Yelp 1-star clusters
  • Direct Source PlumbingYelp 1-star calls 30-day warranty "not worth the paper it is printed on" and warns to stay away — sole negative source on different platform than Google
  • Plumb Shield Plumbing - ArlingtonMultiple Yelp 1-stars allege predatory pricing on emergency calls ($850 for a 5-minute spigot job, 4X competitor quotes) — pattern across 3 separate reviewers
  • Plumb Shield Plumbing - Arlington1 reviewer claims the owner has reported their spouse's negative review as spam and labeled customers "dishonest"
  • J Rowe PlumbingBait-and-switch pricing pattern: $600 quoted for two faucet swaps before a written quote, and a customer reports being shown a second higher quote mid-job
  • J Rowe Plumbing14 one-star reviews in the 100-review sample (review consistency 0.505); pricing and professionalism are repeat complaints
  • Arlington Water Heater Repair & PlumbingTwo recent 1-star reviews allege this is not a real business — caller claims phone number routes to spam/AI-agent
  • Arlington Water Heater Repair & Plumbing$99 estimate fee disclosed by phone — reviewer described the rep as rude and rushed

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Haslet we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,349 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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