Plano Plumbing & Leak Detection

As a first-time homeowner, dealing with our first water leak was overwhelming. Jack was very responsive and quick to answer my calls, and Mario took the time to clearly explain all of our options in a way I could understand. I really appreciated that he didn’t come across as pushy or overselling—he actually encouraged me to get multiple quotes so I could feel confident in my decision. They were able to schedule us for the very next day and completed the work with professionalism and minimal damage. Their pricing was fair compared to other quotes I received, and Mario walked me through each step of the process, which gave me a lot of peace of mind. Services I received: leak detection and rerouting water lines so we did not need to dig to repair a slab leak. I highly recommend Mario and would absolutely use their services again.

The guys at Plano Plumbing helped me resolve a hot water slab leak. They responded right away to a request for assistance and scheduled a site visit. During that visit they provided an assessment as to where the leak was most likely located and what my options were to correct the problem. They also provided a high level cost estimate based on that initial visit. After making the decision to move forward with their services the work was scheduled. The guys arrived on time on the scheduled day and got to work. They systematically isolated the leak using leak detection equipment, performed the section re-loop and then pressure tested the system to confirm their work had solved the issue. The work was done cleanly and professionally. If you suspect you have a slab leak, give these guys a call.

I used them today for the first time to fix a water heater leak. They got me scheduled, came the same day and solved my problem. They were very professional, kind, explained things to me and put me at ease. I have their magnet now and will use them anytime I need a plumber. So nice to find a good company!

Plano Plumbing had cleared a frozen pipe last winter. We did not hesitate to call Plano Plumbing this August when we experienced an internal 2nd floor wall blockage, and also needed 2 faucets replaced. Mario was dispatched and arrived right on time. He and his assistant respected our home, and went right to work having tools and supplies at hand. They finished all tasks in less than two hours and left the work areas in spotless condition. They even allowed me to watch and educated me on their process and solutions, giving me DIY tips for the future. I can’t say enough good things about their management, professionalism and results. The work saved me a good amount of time, money and grief. As my wife said, “When you have the best, why go elsewhere!!!” We wii stick with the Gold Standard…. .

Mario came out within 20 minutes of my call after receiving a 4x larger than normal water bill. He helped us locate our hidden sprinkler box and determined that our leak was in the sprinkler system, not in the house. We appreciate the speediness and professionalism and will certainly call again if ever needed!