Howze Plumbing
Plumber · Keller, TX
Our verdict
Howze Plumbing earns 4.9 stars across 842 reviews with BBB A+ accreditation, but 11% negative sentiment (9 of 100 analyzed = 1-star) includes recurring complaints about unauthorized diagnostics and upsell pressure tied to warranties.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day or next-morning dispatch confirmed in 10 of 100 analyzed reviews — multiple techs named as responsive (Chesney, Daniel, Nick).
Cited in 3 of the 100 reviews we analyzed.
Detailed job explanations with dual-quote approach noted — gave lower quote for simpler fix and higher for worst-case, no pressure to go expensive.
1 cited review
“Chesney and Nick, the installation crew, were knowledgeable, efficient and thorough with our repair. They provided detailed explanations for every step and process in their work.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Came out last minute on short notice and fixed leaking plumbing while actively trying to save customer money on solution options.
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2 Yelp reviewers independently report unsolicited water-pressure/quality diagnostics used to pitch upsells, with warranty threats if products declined — 1-star ratings from both.
“performed an unnecessary and unauthorized "complimentary" diagnostic on my home's water pressure and quality. Done obviously to try and sell me products that I don't need and didn't ask for. PURE AND OBVIOUS SCAM!”
1 more cited review
“i had a toilet that needed a new flapper...quote $350.00. I fixed it for $8.00 buying a flapper on Amazon. BTW the guy that i talked to on the phone about the water issue was the classic "used car salesman"”
Red flag
surprise_fees theme flagged 3 times in 100 analyzed reviews.
“performed an unnecessary and unauthorized "complimentary" diagnostic on my home's water pressure and quality. Done obviously to try and sell me products that I don't need and didn't ask for. PURE AND OBVIOUS SCAM!”
Pricing flagged as expensive by 3 of 100 reviews; one Yelp reviewer cited $350 quote for a $8 flapper replacement.
“i had a toilet that needed a new flapper...quote $350.00. I fixed it for $8.00 buying a flapper on Amazon. BTW the guy that i talked to on the phone about the water issue was the classic "used car salesman"”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“was told that we were eligible for a free check up after a service from a while back. Tech showed up and all of a sudden i am being told that my water quality sucks and i need a purification system. My response was i will just call the city of Southlake and tell them that our water sucks (on the advise of Howze Plumbing) and have them fix it. Quickly became a non issue. Next, i had a toilet that needed a new …”
“Had a leak by water meter and they quoted $2400 not knowing exactly where leak was per their fiixed rate pricing. Found leak and had fixed in 4 hours. $500+ per hour is crazy. Be very leery of the fixed rate pricing they say benefits customers. Will be my last choice in the future. In response to owner my wife thought the quote was ridiculous, but we had a leak and needed it fixed. If plumber had discovered leak …”
“We hired them to clear a drain that was backing up water into the master shower.They came out pretty fast stayed an hour and said all clear, shortly after when the washing machine started again it was still clogged up and made another big mess._We called Bluebonnet and they fixed it correctly and we ended up paying both plumbers. In another incident the following day (before we realized the backup was still an …”
Positive
“Daniel Green was incredibly professional and articulate. He explained the job and told me the steps he would take to repair my plumbing issue. He gave two quotes the second one was higher in the event more extensive work needed to happen. He repaired it thankfully not needing interior work. I trusted Daniel and his integrity. This was such a remarked difference from a competitive plumbing company that I met with …”
“I called Howze Plumbing because I needed an outside faucet repaired and they were able to send a plumber the next morning. Chesney arrive first thing in the morning and was an absolute professional. He was friendly, knowledgeable and worked efficiently diagnosing the problem. The pricing was black and white and between he and Nick, a repair plan was put in place and executed quickly. If you need plumbing services in …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Howze Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Howze Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Howze Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Haslet · Justin · Fort Worth · Newark