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The 15 24/7 plumbers serving Haslet

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,352 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown HasletHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,352 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Haslet

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Drain Kings Plumbing

Top pick24/7 per Google listing
5.0 (450 Google reviews) 15.5 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

93 of 94 analyzed reviews are 5 stars (consistency 0.989, zero 1-stars) with professional cited 52x and fast_response 26x; the lone 3-star flags a price-anchoring complaint.

Rating mix — of the 15 reviews we analyzed450 total on Google
515
40
30
20
10

What reviewers keep saying

  • Sunday burst-pipe repair handled by Desmond — answered phone, came quickly, fixed leak (cited in 1 of 94 reviews)
  • Honest no-leak diagnosis cited — tech inspected water heater and confirmed no repair needed, no upsell (cited in 1 of 94 reviews)
  • Outdoor plumbing job completed in 2 days after 2 prior companies refused or couldn't help (cited in 1 of 94 reviews)

What reviewers complain about

  • 1 reviewer reports a $225 → $175 price negotiation on a <30-minute clog job and disputes the Home Depot rental-cost comparison given by the tech (1 of 94 reviews)
What reviewers praise
Outstanding customer service friendly technicians and very knowledgeable
Andre Cooper · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 94 of 450 reviews · newest from Dec 2025

2

1-Tom-Plumber

Top pick24/7 per Google listing
5.0 (310 Google reviews)5.0 on Yelp (3) 18.7 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 310 reviews (97 analyzed, all 5-star); weekend_or_emergency cited 7 times, fast_response 16 times — a Sunday emergency call drew a tech within an hour.

Rating mix — of the 15 reviews we analyzed310 total on Google
515
40
30
20
10

What reviewers keep saying

  • Weekend/after-hours emergency response confirmed in 7 mentions, including a Sunday call where the tech arrived within an hour (cited in 3 of 97 reviews)
  • Two-hour response on a same-day call with the issue fixed at a reasonable price (cited in 2 of 97 reviews)
  • Scott and David flagged by name for grinder-pump and main-line work that other plumbers failed to fix (cited in 2 of 97 reviews)

What reviewers complain about

  • Sunday emergency pricing called out as 'more expensive due to that fact' by one customer (1 of 97 reviews)
What reviewers praise
Scott and David were amazing!
Michele Robinzine · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 97 of 310 reviews · newest from Dec 2025

3

Dean’s Plumbing

Top pick24/7 per Google listing
5.0 (109 Google reviews)4.0 on Yelp (1) 12.4 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 109 reviews (77 analyzed, 74 are 5-star); fast_response cited 11 times and workmanship 14 times, with same-day arrivals for shower leaks and water heaters.

Rating mix — of the 15 reviews we analyzed109 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day response cited across 7 service mentions; one reviewer got an A.M. call back and a same-day P.M. arrival for a shower leak (cited in 3 of 77 reviews)
  • Workmanship praised in 14 reviews, including a gas line replacement at a reasonable price (cited in 3 of 77 reviews)
  • Repeat-customer signal: reviewers name specific techs (Marc, Jason, Mark H., Dillon) and request them by name (cited in 3 of 77 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Very happy with the results. Marc was very knowledgeable and took care of the problem quickly. Thank you Marc.
Tom Atutis · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 77 of 109 reviews · newest from May 2026

Worth a look — with caveats

Real strengths, but read the concerns first
4

Direct Source Plumbing

Caveats apply24/7 per Google listing
4.8 (229 Google reviews)4.6 on Yelp (30) 19.2 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

94 of 100 analyzed reviews are 5 stars; professional cited 49x and fast_response 25x. BBB A+ accredited. plumber-cost mentioned 19x with mostly positive sentiment.

Rating mix — of the 15 reviews we analyzed229 total on Google
510
40
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star calls 30-day warranty "not worth the paper it is printed on" and warns to stay away — sole negative source on different platform than Google (1 of 100 reviews)
  • expensive theme cited 4x and surprise_fees 1x — one Yelp 1-star calls 30-day warranty worthless (1 of 100 reviews)
  • Historical complaint about a competitor's salesman-not-plumber dispatch pattern is contrasted favorably against Direct Source, but the reviewer's own "almost $800" anchor suggests pricing can be high at the upper end (1 of 100 reviews)

To be fair

  • Foundation/slab leak repair with tunneling crew handled in-house — reasonable pricing called out (cited in 1 of 100 reviews)
  • Multi-year repeat customers — at least 2 reviewers cite years of returning use (cited in 2 of 100 reviews)
  • Same-day arrival cited — David came out in 2 hours to unclog a line (cited in 1 of 100 reviews)
What reviewers praise
Thank you to Wes and his son for coming out and helping get my shower leak fixed. He was on time, courteous and very knowledgeable in his work. It was fixed quickly. The company appeared very family oriented which makes me appreciate their business. I would …
April Smith · ★★★★★ · Google · Dec 2022
The most critical take we found
Absolutely the worst company I have ever dealt with. The 30 day warranty is not worth the paper it is printed on. Stay away from this company.
L. W. · · Yelp · Dec 2020

We read 100 of 229 reviews · newest from Dec 2022 · BBB A+ accredited

5

Plumb Shield Plumbing - Arlington

Caveats apply24/7 per Google listing
5.0 (80 Google reviews)2.2 on Yelp (10) 19.5 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

85 of 94 analyzed reviews are 5 stars but 9 negatives concentrate on pricing — expensive cited 3x and surprise_fees 2x, with a Yelp 1-star alleging $850 for a spigot.

Rating mix — of the 15 reviews we analyzed80 total on Google
510
40
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple Yelp 1-stars allege predatory pricing on emergency calls ($850 for a 5-minute spigot job, 4X competitor quotes) — pattern across 3 separate reviewers (3 of 94 reviews)
  • 1 reviewer claims the owner has reported their spouse's negative review as spam and labeled customers "dishonest" (1 of 94 reviews)
  • expensive cited 3x and surprise_fees 2x — Yelp 1-star reports $850 for a spigot replacement and 4X-of-competitor quoting (2 of 94 reviews)

To be fair

  • After-hours capacity verified — 9pm clog call answered while 3-4 other companies declined (cited in 1 of 94 reviews)
  • Same-day water heater replacement completed within 3 hours of failure (cited in 1 of 94 reviews)
  • Camera diagnosis offered on backed-up line for peace of mind (cited in 2 of 94 reviews)
What reviewers praise
Nathan was extremely knowledgeable, kind and took time to explain everything. He recommended I contact the City, to confirm whether the issue was City related or not. But he made sure the issue was taken care of, at least temporarily. I appreciated his …
Mary Case · ★★★★★ · Google · Dec 2024
The most critical take we found
Do not use this plumbing service the prices are outrageous and if you're in an emergency like I was you'll have no choice to pay their extortion fee. They charged me 850 dollars for a spigot to be replaced after it had started leaking pretty badly. The owner …
Lucus C. · · Yelp · Nov 2023

We read 94 of 80 reviews · newest from Dec 2024

6

Emergency Plumber Now

Caveats apply24/7 per Google listing
4.9 (61 Google reviews) 12.8 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars across 61 reviews (55 analyzed, 54 are 5-star); 15 emergency-plumber mentions and 4 weekend/emergency themes — including a Christmas-morning and 9:30pm Saturday call answered when others would not.

Rating mix — of the 15 reviews we analyzed61 total on Google
514
40
30
20
11

What reviewers keep saying

  • Emergency capability cited heavily: 15 emergency-plumber mentions; one Saturday 9:30pm call was the only business that answered after multiple competitors didn't (cited in 3 of 55 reviews)
  • After-hours arrivals confirmed: 8pm call brought a tech within an hour; Christmas-morning dispatch documented (cited in 2 of 55 reviews)
  • Workmanship cited 11 times including a slab leak repair and weekend sewage backup with camera inspection (cited in 2 of 55 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Great to work with, would use again!
Ken Novikoff · ★★★★★ · Google · Dec 2023
The most critical take we found
Charged me $400 for plumbing service, lasted 4 days, then would not come back without another $400 charge. Left cap off of main drain, waste all over rock and landscaping. Call Sandy at Triple E Plumbing, saved money and very satisfied!!!
L. Chambers · · Google · Feb 2024

We read 55 of 61 reviews · newest from Dec 2023

7

Arlington Water Heater Repair & Plumbing

Caveats apply24/7 per Google listingSmall track record
4.9 (30 Google reviews) 19.9 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

29 of 32 analyzed reviews rate 5 stars, with fast_response cited 8x and professional 12x; but 3 of 3 negative reviews flag rude phone handling and possible AI-agent suspicions.

Rating mix — of the 15 reviews we analyzed30 total on Google
513
40
30
20
12

Why we're cautious

  • Two recent 1-star reviews allege this is not a real business — caller claims phone number routes to spam/AI-agent (2 of 32 reviews)
  • $99 estimate fee disclosed by phone — reviewer described the rep as rude and rushed (1 of 32 reviews)
  • 1 reviewer reported a $99 charge just for an estimate, delivered with curt phone manner (1 of 32 reviews)

To be fair

  • Same-day service mentioned in 4 reviews — one customer's garbage disposal was replaced the day they called (cited in 2 of 32 reviews)
  • Sunday/weekend dispatch with free estimates reported by at least one reviewer (cited in 1 of 32 reviews)
  • Sub-hour arrival noted on emergency leak call (Jonathan came within the hour) (cited in 1 of 32 reviews)
What reviewers praise
I was tired of taking cold showers so I scheduled an appointment. My shower needed a new valve. As luck would have it, they had the exact replacement valve on the truck so I had hot water running in no time. Great Service. I will definitely keep their number …
Robert. Ziolkowski · ★★★★★ · Google · Dec 2022
The most critical take we found
I called and some man answered and seemed to be in a rush. He advised me they charge $99 just to come out and provide an estimate. Taken back a sec I confirmed, "You charge $99 just to take a ...?" He seemed to cut me off and state, "Yes, I just said …
Leroy Garcia · · Google · Nov 2022

We read 32 of 30 reviews · newest from Dec 2022

8

Berkeys Plumbing, A/C & Electrical

Caveats apply24/7 per Google listing
4.8 (7,949 Google reviews)4.2 on Yelp (61) 13.2 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

7,949-review multi-trade company; fast_response in 18 of 100 analyzed reviews and weekend_or_emergency in 8 — but expensive theme in 4 reviews and 2 unprofessional complaints across a polarized review set.

Rating mix — of the 15 reviews we analyzed7,949 total on Google
510
40
30
21
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • AC install failed city inspection because tech took a dangerous shortcut; same customer also reports pressure to use a Berkeys-recommended dry-out company after the water heater job (1 of 100 reviews)
  • 2 unprofessional complaints: one describes disrespectful, arrogant interaction and wasted time during installation; office phone staff described as rude with refusal to discuss ballpark pricing (2 of 100 reviews)
  • expensive theme in 4 of 100 reviews; reviewConsistency 0.467 driven by 15 one-star reviews in the analyzed set — quality is tech-dependent (2 of 100 reviews)

To be fair

  • fast_response in 18 of 100 analyzed reviews; same-day dispatch confirmed for water heater and faucet repairs in freezing temps (cited in 3 of 100 reviews)
  • workmanship theme in 19 of 100 reviews; PEX re-pipe of shower valve described as pristine, disposal same-day sourced from Home Depot and installed same visit (cited in 3 of 100 reviews)
What reviewers praise
We had Berkey’s install a water softener and reverse osmosis system, and the experience was outstanding. Shout out to Jacob and Daniyl! They were knowledgeable, professional, and did an amazing job from start to finish. They took the time to explain …
Patricia · ★★★★★ · Google · Feb 2026
The most critical take we found
Berkeys was pretty quick to respond to my water heater issue earlier this year. They were great and on top of things. They replaced my water heater with a tankless one, and shortly after that they replaced my AC system. The AC system did not pass inspection …
Dani G · ★★ · Google · Dec 2025

We read 100 of 7,949 reviews · newest from Feb 2026

9

Milestone Electric, A/C, & Plumbing

Caveats apply24/7 per Google listing
4.9 (1,325 Google reviews)4.6 on Yelp (14) 19.0 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Extremely responsive team with strong workmanship, but one major complaint about repeat failures and aggressive upselling raises concerns about quality control consistency.

Rating mix — of the 15 reviews we analyzed1,325 total on Google
511
40
31
21
12

Why we're cautious

  • Quality control inconsistency: one 1-star review reports first technician's work failed, requiring second visit at additional charge. Same review alleges upselling tactics and unnecessary repairs recommended. Stands alone among 75 reviews but severity (repeat failure + aggressive sales) warrants caution. (1 of 103 reviews)
  • One severe complaint of repeat failure ($2,000 repair that leaked again days later, then charged separately for correction) plus aggressive service plan upselling (1 of 103 reviews)
  • High-pressure HVAC inspections documented—reviewer reported teenager technician took apart A/C, scared with photos, recommended tens of thousands in repairs that were never needed or performed (1 of 103 reviews)

To be fair

  • Exceptional responsiveness and speed—multiple reviewers note same-day or prompt service, with one emergency call at 11:22pm handled professionally (cited in 3 of 103 reviews)
  • Consistent communication of options without hard-sell tactics—8+ reviews specifically praise transparent quotes and respect for customer decisions (cited in 5 of 103 reviews)
  • Thorough diagnostic work—multiple reviews praise detailed inspection and explanation of findings before proceeding (cited in 4 of 103 reviews)
What reviewers praise
Zane came and did my ac maintenance today. He was very professional, courteous and friendly. I have always had exceptional customer service from Milestone. Thank you !! And a special thanks to Zane for taking the time to listen and talk.
Annamarie Barron · ★★★★★ · Google · Mar 2026
The most critical take we found
I called them due to an upstairs bathtub that was leaking into the downstairs ceiling. They sent someone out to cut into the ceiling and replace the trap under the bathtub. A few days later it started leaking again. They sent someone else out and said the …
Jesse S. · · Yelp · May 2025

We read 103 of 1,325 reviews · newest from Mar 2026 · BBB A+ accredited

10

Plumb Shield Plumbing

Caveats apply24/7 per Google listing
4.8 (1,092 Google reviews)2.1 on Yelp (11) 3.0 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

84 of 100 analyzed reviews are 5-star but 15 are 1-star tied to pricing — one reviewer was charged $850 for an outdoor spigot replacement. Cited for Christmas Day emergency response and same-hour leak dispatch.

Rating mix — of the 15 reviews we analyzed1,092 total on Google
58
40
30
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Allegation that owner reports negative Yelp reviews as spam and calls customers 'dishonest' for citing high prices (1 of 100 reviews)
  • One Yelp reviewer charged $850 to replace an outdoor spigot during an emergency — describes it as an 'extortion fee' (1 of 100 reviews)

To be fair

  • Christmas Day emergency call answered — tech onsite, system back up in 30 minutes (cited in 1 of 100 reviews)
  • Frost-proof pipe extension repair within hours of call despite homeowner saying it was 'not a pressing matter' (cited in 1 of 100 reviews)
  • Sidewalk leak dispatch — Terry, Damian and Nathan onsite within an hour with cost transparency upfront (cited in 1 of 100 reviews)
What reviewers praise
The vacuum breaker on an outdoor faucet had failed during our latest freeze resulting in a busted frost proof pipe extension. This was not discovered until nearly a month after the freeze when attempting to use a garden hose. I called Plumb Shield and let …
Gabriel Martinez · ★★★★★ · Google · Mar 2026
The most critical take we found
Do not use this plumbing service the prices are outrageous and if you're in an emergency like I was you'll have no choice to pay their extortion fee. They charged me 850 dollars for a spigot to be replaced after it had started leaking pretty badly. The owner …
Lucus C. · · Yelp · Nov 2023

We read 100 of 1,092 reviews · newest from Mar 2026

11

Team Enoch: Electric, Plumbing, Air, Roofing

Caveats apply24/7 per Google listing
4.9 (1,084 Google reviews)3.9 on Yelp (98) 19.0 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Multi-trade shop (electric, plumbing, HVAC, roofing). 76 of 100 reviews 5-star; plumber-cost mentioned 43 times. 18 fast-response cites, but 14 1-star reviews concentrated on AHS warranty no-shows.

Rating mix — of the 15 reviews we analyzed1,084 total on Google
54
41
32
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Reception staff cited as rude on Yelp 1-stars handling home-warranty scheduling disputes (1 of 100 reviews)
  • Home-warranty (AHS) assigned jobs cited for no-shows and scheduling chaos in multiple Yelp 1-stars (1 of 100 reviews)
  • Warranty replacement disputes: control board, AC dampers, and pool PVC each cited as misdiagnosed across Yelp 1-stars (3 of 100 reviews)

To be fair

  • Reasonable pricing repeatedly noted: techs don't act as salesmen, no upsells per multiple reviewers (cited in 2 of 100 reviews)
  • Same-day or next-day scheduling cited for water-heater emergencies (Caleb arrived next day after late-evening failure) (cited in 2 of 100 reviews)
What reviewers praise
7 years ago I had them replace my ac unit. They did an amazing job. Today they came out because my thermostat had quit working. While they were her Diego did a complete inspection and found 3 issues that caused my issue with the thermostat. He was very …
Lisa Witcher · ★★★★★ · Google · Mar 2026
The most critical take we found
We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our …
Minkyung P. · · Yelp · Nov 2025

We read 100 of 1,084 reviews · newest from Mar 2026

12

Tioga Plumbing & Electric

Caveats apply24/7 per Google listing
4.8 (969 Google reviews)3.8 on Yelp (30) 14.2 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Tioga Plumbing & Electric holds 4.8★ across 969 reviews with BBB A+ accreditation; fast_response cited 18 times and workmanship 20 times, but expensive tag appears in 3 reviews and 9 of 100 analyzed rated 1★ — pricing complaints are a recurring pattern.

Rating mix — of the 15 reviews we analyzed969 total on Google
59
40
31
21
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Gas dryer connection quoted at $650 ($300 without gas valve modification); local competitor completed same job for $125 — 5x price delta documented in 1★ review. (1 of 100 reviews)
  • Pricing ranked expensive in 3 reviews; one 1★ reviewer quoted $650 to connect a gas dryer vs $125 charged by a local competitor for the identical job. (1 of 100 reviews)
  • Scheduling inconsistency flagged in 2 reviews: appointment rescheduled twice without proactive contact; on-demand scheduling policy frustrated customers expecting a set window. (2 of 100 reviews)

To be fair

  • Fast response confirmed in 18 of 100 reviews; technician Eric Ingle singled out by name for customer-oriented, repeat-worthy plumbing work across multiple visits. (cited in 3 of 100 reviews)
  • Emergency sewer backup handled on a Saturday morning — tech arrived early, cleared clog, and identified root issue without high-pressure upsell. (cited in 1 of 100 reviews)
  • 5-year customer relationship documented; annual plumbing + electrical inspections with high-quality techs and thorough problem-spotting. (cited in 2 of 100 reviews)
What reviewers praise
Very responsive and checked out our leaking water heater the day we called. Knowledgeable & gave us some alternatives. We elected to go with a new unit given age of our existing hot water heater & they had the new one installed the next day. Kept us …
LonnieL · ★★★★★ · Google · Feb 2026
The most critical take we found
I requested a quote to install eight smoke detectors and lithium batteries that I was providing into existing hard-wired fixtures. They quoted $680 just to install the detectors. That is more than other companies quoted me to both provide and install the …
Cam S. · ★★ · Yelp · Nov 2022

We read 100 of 969 reviews · newest from Feb 2026 · BBB A+ accredited

13

ABC Plumbing

Caveats apply24/7 per Google listing
4.9 (878 Google reviews)4.4 on Yelp (90) 8.0 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

89 of 100 analyzed reviews are 5-star but 7 are 1-star. Reviewers cite quoted $240 toilet valve replacement and snow-storm response, but one report of 10-day quote delay and scuffed tile floor after install.

Rating mix — of the 15 reviews we analyzed878 total on Google
511
40
31
21
12

Why we're cautious

  • Pattern of failing to follow up: one reviewer waited 10 days for a quote, another waited until 5:45pm with no call after a 2pm-5pm window (2 of 100 reviews)
  • One Yelp reviewer waited 10 days for a promised next-day quote and never got a follow-up call back (1 of 100 reviews)
  • Reviewer reported scuffed/dirty tile floor after install, requiring 20-30 minutes of cleanup on hands and knees (1 of 100 reviews)

To be fair

  • Specific itemized pricing — one reviewer paid $240 for a toilet valve and flap replacement (cited in 1 of 100 reviews)
  • Multi-visit history — same family uses them for toilet installs, outdoor faucet repair, and water heater flushes (cited in 2 of 100 reviews)
  • Came out during the snow/ice storm and showed up promptly for emergency checks (cited in 1 of 100 reviews)
What reviewers praise
Dana and Daniel were great! On time, very knowledgeable and helpful by answering all of my questions. My toilet was flushing constantly and would not stop. Replaced valve and flap. 240.00 is not too bad. Will use them again.
Eva Mendoza · ★★★★★ · Google · Mar 2026
The most critical take we found
We called on a Saturday morning ( 8:30 ish) to see about having our sewer line checked for leaks. All we got was a voicemail with a name that was unidentifiable, and when we tried to leave a message, the voicemail box was full.
D K. · ★★ · Yelp · Dec 2020

We read 100 of 878 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

Benjamin Franklin Plumbing, Water Heaters, & Drain Cleaning

We'd call someone else first24/7 per Google listing
4.8 (2,356 Google reviews)1.9 on Yelp (68) 14.1 mi from downtown Haslet

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

73 of 100 analyzed reviews are 5-star but 20 are 1-star with pricing complaints. Reviewers cite $5,000 quote on a leak fixed elsewhere for $1,000, $500/hour billing, and a 'prompt promise' that only applies to first visit.

Rating mix — of the 15 reviews we analyzed2,356 total on Google
54
40
30
22
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of pushing unnecessary repipe — 'no matter what the problem they are programmed to tell you they need to do all new pipes' (2 of 100 reviews)
  • Faucet replacement deception reported — service tech allegedly reattached the broken faucet to appear fixed while homeowner was at work (1 of 100 reviews)
  • Multiple return visits for the same toilet flapper issue, each charged, ultimately not resolved (1 of 100 reviews)

To be fair

  • Saturday water heater diagnosis with parts ordered same morning and installation finished same afternoon (cited in 1 of 100 reviews)
  • Multi-step sewer system project — Chris F. came back personally when subcontractors needed re-direction (cited in 1 of 100 reviews)
What reviewers praise
David Crow and his crew at Ben Franklin Plumbing are absolutely amazing to work with! Very accommodating, trustworthy, knowledgeable, honest, and fair. Highly recommend their services! Thank you for always taking great care of me!
Audra Fowler with Rose Gold Realty Team LLC · ★★★★★ · Google · Feb 2026
The most critical take we found
This company promotes itself as the prompt plumbers. They advertise they're on time or they pay you. They don't tell you this only applies to the initial visit to quote the job. It doesn't apply to when they're actually doing the work. I was told the would be …
Bert P. · ★★ · Yelp · Dec 2015

We read 100 of 2,356 reviews · newest from Feb 2026

15

S.W.A.T Plumbing - Fort Worth, TX

We'd call someone else first24/7 per Google listing
4.6 (796 Google reviews)3.0 on Yelp (24) 18.6 mi from downtown Haslet

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Split signal: 76 of 100 are 5-star but 18 are 1-star, mostly from American Home Shield warranty jobs. Yelp 1-stars cite no-shows, unauthorized charges, and pressure to upsell slab-leak diagnoses.

Rating mix — of the 15 reviews we analyzed796 total on Google
56
40
30
20
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Unauthorized credit-card charge alleged: $2,500 charged before work started despite verbal instruction not to charge (1 of 100 reviews)
  • Missed city inspections twice on sewage-line replacement without notifying homeowner per Google 1-star review (1 of 100 reviews)
  • Slab-leak upsell pattern flagged on Yelp: $2000 to locate + thousands to fix, reputable plumber later laughed at the diagnosis (1 of 100 reviews)

To be fair

  • Tech Scott cited for late-Friday emergency response and return Saturday to finish job (cited in 1 of 100 reviews)
  • Office communication noted: emails throughout process, on-time scheduling per multiple Google reviewers (cited in 2 of 100 reviews)
What reviewers praise
We had a big issue with both water heaters. We thank God that the issue was caught quickly. SWAT PLUMBING came out and diagnosed the issues with honesty and integrity. I was very happy with the service, installation is schedule for tomorrow.
Kimberly Sherman · ★★★★★ · Google · Mar 2026
The most critical take we found
Quality - UNRELIABLE They sent a contracted plumber who damaged our absolutely clean toilet bowl with many scratches when using a snake. Then he denied that he did it and only agreed after he checked his recording of his own work! I have called them 4 times …
Mona S. · · Yelp · Dec 2024

We read 100 of 796 reviews · newest from Mar 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Haslet we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,352 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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