Service Squad Plumbing
Plumber · Fort Worth, TX
Our verdict
91 of 97 analyzed reviews are 5-star. Cited for cast-iron-to-modern sewer replacement under a 1965 home with video walk-through, but Yelp 1-star reports flag $900 sensor quote and $2,200 water heater replacement.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 97 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Full sewer line replacement under 1965-era home — homeowner allowed to follow tech, review pipe video, and was offered multiple price-tier options
1 cited review
“Service Squad did an amazing job replacing the entire sewer line under our house, that was original cast-iron from 1965. The initial technician who diagnosed our problem was Incredibly thorough in his evaluation, let me follow him around, explained what he found every step of the way, and was happy to answer all my questions and show me all the video from inside the sewer pipe.”
Pre-arrival ID photo and time-of-arrival notification — small touch repeatedly cited
1 cited review
“I love that before the technician arrived they notified me with the time of arrival and a pic of who was coming.”
Same-day service confirmed multiple times — repeat customer history going back to 2021
1 cited review
“We had work done with Service Squad in 2021 and had no complaints. New plumbing issues arose so we called them back. They got me in same day.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Yelp reviewer alleges company 'pays for reviews' — supports the wide gap between Google review consistency (0.875) and Yelp 1-star clusters
Cited in 1 of the 97 reviews we analyzed.
One reviewer charged $900 for a water heater sensor replacement with no warranty, or quoted $2,200 for full replacement with only a 2-year warranty
“wanted to charge over $900 for a sensor replacement and no warranty!! Or they said they could replace my water heater for over $2,200 and only a 2 year warranty.”
Keep it in proportion: these concerns are cited in 2 of the 97 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“If I could give zero stars I would. My water heater needs a new sensor installed. The technician (whom did not wear a mask in my home when I requested it over the phone and told they would) wanted to charge over $900 for a sensor replacement and no warranty!! Or they said they could replace my water heater for over $2,200 and only a 2 year warranty. I had to pay a $59 service call to learn that this company is a …”
“Requested a quote for a farmhouse sink. They promptly came out and we're very nice. They said they didn't do farmhouse sinks but could refer me. They did offer a drop in since which I was very interested in but after they left they did not send an estimate and are blowing off my Yelp messages which I can see they have read. They also did not share a referral for the farmhouse sink install.”
Positive
“Looking for the right plumbing company can be frustrating. We had work done with Service Squad in 2021 and had no complaints. New plumbing issues arose so we called them back. They got me in same day. Nathan was great, answered every question we had and explained in detail so that we understood and the best part…their pricing was fair.”
“Friendly and helpful staff. Service techs got here quickly and got right to work. Antonio and Nathan were very professional. They assessed the situation and gave us options and prices to let us choose what worked best for us. The job ended up being a little bigger than we thought and I needed to go pick up my daughter from preschool. Antonio and Nathan worked fast and got done quick so I could go get my daughter. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Google reviews highly consistent (91/97 5-star, 0.875 consistency) while Yelp negatives focus on pricing and allege paid reviews — worth investigating.
Should you hire Service Squad Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Service Squad Plumbing?
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Find plumbers near you
Service Squad Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Fort Worth · Azle · Weatherford · Haslet