S.W.A.T Plumbing - Fort Worth, TX
Plumber · Fort Worth, TX · Open 24 hours per Google listing
Our verdict
Split signal: 76 of 100 are 5-star but 18 are 1-star, mostly from American Home Shield warranty jobs. Yelp 1-stars cite no-shows, unauthorized charges, and pressure to upsell slab-leak diagnoses.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Tech Scott cited for late-Friday emergency response and return Saturday to finish job
1 cited review
“Scott was absolutely fantastic. He came out late on a Friday for an emergency plumbing issue and immediately put us at ease.”
Office communication noted: emails throughout process, on-time scheduling per multiple Google reviewers
1 cited review
“Jason G from S.W.A.T. Plumbing installed our water heater last week. He arrived on time, completed the install quickly, and communicated clearly throughout the process.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Unauthorized credit-card charge alleged: $2,500 charged before work started despite verbal instruction not to charge
“They charged my credit card $2,500 without authorization illegally prior to work being done.”
Red flag
Missed city inspections twice on sewage-line replacement without notifying homeowner per Google 1-star review
“Their team missed the city inspection TWICE and didn't inform me either time. They didn't even know that they hadn't finished the project.”
Red flag
Slab-leak upsell pattern flagged on Yelp: $2000 to locate + thousands to fix, reputable plumber later laughed at the diagnosis
Cited in 1 of the 100 reviews we analyzed.
Home-warranty assigned jobs cited multiple times for no-shows and late arrivals (took 2 days off for missed appointments)
“Their team missed the city inspection TWICE and didn't inform me either time. They didn't even know that they hadn't finished the project.”
Cited in 2 of the 100 reviews we analyzed.
Yelp reviewers report being pushed toward slab-leak diagnoses costing $2000+ that other plumbers contradicted
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Quality - UNRELIABLE They sent a contracted plumber who damaged our absolutely clean toilet bowl with many scratches when using a snake. Then he denied that he did it and only agreed after he checked his recording of his own work! I have called them 4 times and they won't return or respond on hold when they know the reason of my call - to fix the scratched. I am not sure how they consider themselves honest or …”
“Do not use this worthless company. I had the misfortune of having them assigned by American Home Shield and felt I was the target of a $3000 plus scam. I had a broken pipe that required repair and Swat were adamant I had a slab leak that would take $2000 to locate and then $1000s more to fix. I refused and had a reputable plumber take care of the broken pipe. They laughed at the suggestion that I had a slab leak. …”
“Was assigned SWAT plumbing for home warranty claim. The first appointment was a wash as they were a no show. I took a day off for nothing. Took another day off and The second attempt they made it but very late. Had a leaking water heater with service call with ahs. They would not just replace the unit, but instead insisted the code dictated they do a swap to a parallel system with control valves for each of our …”
Positive
“We had a big issue with both water heaters. We thank God that the issue was caught quickly. SWAT PLUMBING came out and diagnosed the issues with honesty and integrity. I was very happy with the service, installation is schedule for tomorrow.”
“S.W.A.T. Plumbing is very professional and courteous from the moment you schedule your appointment to the time they complete your job. The office and scheduling personal were very friendly and professional and answered all of my questions without hesitation. They communicated with me via email throughout the process so I always informed. The best part was working with S.W.A.T. Technician Cody N. He was courteous, …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Google 4.6 dominated by 5-star tech praise (Jason G, Cody N, Scott); Yelp 1-stars concentrate on AHS warranty disputes and pricing.
Should you hire S.W.A.T Plumbing - Fort Worth, TX?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
S.W.A.T Plumbing - Fort Worth, TXisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Fort Worth · Azle · Weatherford · Haslet