Emergency Plumber Now
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Premium / Upsells
Membership programs detected in reviews
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upselling concerns
Trust Score: 92/100 · Based on 61 reviews
Our Verdict
#11 of 20 in Arlington, TX
- Emergency and same-day calls
- Emergency and burst pipe repair
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 55 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 61 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
3 reviews mention membership programs or upselling
Upselling concerns
Customer reviews
Recent Google reviews
Great to work with, would use again!
I called for service at 8 pm and they were at my house an hour later. Dustin and Ryan were very honest about my plumbing issues and were very professional. Highly recommend
Quality work.
Charged me $400 for plumbing service, lasted 4 days, then would not come back without another $400 charge. Left cap off of main drain, waste all over rock and landscaping. Call Sandy at Triple E Plumbing, saved money and very satisfied!!!
I can’t express how outstanding my experience was with EPN. We had a plumbing emergency hit on a Saturday night at 9:30pm. Before reaching EPN, I had called so many so called “emergency” plumbers that night and none would answer or return calls. Then I came to EPN and Brandon was the ONLY business that answered the phone! Brandon told me Jacob would be out in an hour after his preceding job. Brandon kept his word and Jacob showed up. It was 11:30pm. We had a TOUGH job and Jacob worked so hard trying to get it cleared out. Ultimately Jacob and Brandon both had to return the next day with more powerful equipment to clear the line due to tree roots. Jacob was hard working, courteous, persistent and driven. He was not giving up. He showed us what he was seeing and explained to us throughout the process. When the job was completed the price was exceptionally reasonable. Every time provided and commitment given was upheld. They made an unpleasant circumstance a very tolerable experience. We will definitely use EPN again. We also now have their annual maintenance plan! P.s. two days later and none of those other emergency plumbers have even returned our messages!
What a great company! My first encounter with EPN, LLC was when our home was flooded and we needed the pipe fixed. Jacob was fast, efficient, and friendly. Then, as we were remodeling our home immediately following the flood, we got estimates from Jacob and the owner, Brandon, for both tank and tankless water heaters. Jacob made excellent recommendations, so we went with a tankless system. Jacob & Dustin came out, did all the prep work to relocate the system according to new codes, installed the system, and dealt with all the inspectors and issues that came up. They took care of everything! We're extremely pleased with the work that Brandon, Jacob, and Dustin have done for us. We feel like we've made friends along the way, too. EPN, LLC will be our go-to for all our plumbing needs going forward! Dustin and Ryan came to our home on 1/26/24 to repair the leaking water connector valves going to our washer and refrigerator. The work they did was excellent, and both of them were so helpful and friendly. They just reinforced how much we like the people who work there. THE BEST!
I recently had an outstanding experience with Emergency Plumbers Now and felt compelled to share. Dustin Jordan, has done various jobs throughout my house, replaced a hot water heater and recently took on a HUGE job...replaced all the plumbing beneath my house. He has done all this work from the smaller jobs to the big jobs with remarkable professionalism and efficiency. What really stood out was their clear and consistent communication. They've kept me updated every step of the way with phone calls and text. They also surprised me with very reasonable pricing. However, the real benefit is their dedication to doing quality work that is top-notch. I can't tell you enough how rare it is to find a contractor who truly does things right the first time. I signed up for their annual maintenance plan which was a no-brainer after seeing their professionalism, commitment to quality and the value that plan is offering. If you're in need of reliable and high-quality plumbing services, look no further than Emergency Plumbers Now. Great job, Dustin and team!
We had a catastrophic water event. We called around and got no reassurance, and no one had any sense of urgency to help us. We felt overwhelmed and discouraged. Then a friend recommended Emergency Plumber Now. What a difference they made! They live up to their name in every way. They got on the phone with us immediately, gave us clarity, and took quick action. Dustin showed up to our house he was super friendly, professional, and knowledgeable. And our dogs loved him. EPN even helped us work with our insurance company. I couldn’t be more relieved and satisfied. They’ve got a lifelong customer from me.
All I can say is we had a major emergency the whole water system in our house leading from our water well to the pressure tank blew out we were lucky to find this company and they sent a gentleman named Dustin. You need to remember that name Dustin he is the most kind efficientPlumber person all around man you would ever wanna meet he’s dedicated to make sure you are taking care of or he won’t leave so please read this and if you have a plumbing issue of any kind, please call this company and definitely ask for Dustin to come out
Outstanding experience! Jacob, our Plumber conducted a thorough inspection, showcasing all possible plumbing issues. He had extensive knowledge of water heaters which was a big concern of ours. He had clear explanations for any question we had and didn’t seem to rush through or be bothered at all by my wife’s grocery list of questions like previous companies. We received prompt service and valuable insight. Jacob with Emergency Plumber Now is definitely A go-to professional for plumbing needs!
Jacob and Brandon are awesome. I'd recommend them any day. Jacob arrived early and was professional the entire time, keeping me in the loop as he worked on diagnosing the cause of the constant knocking my family and I have had the displeasure of experiencing for the last few months. They were able to quickly diagnosed and remedied the problem in a timely manner. No more knocking! Thanks for the peace of mind. I appreciate you guys
Jacob and Casey did an awesome job for us!! They installed a new kitchen faucet, garbage disposal, and an under the counter water purifier for us on the same day. They arrived when they said they would, were respectful and thorough, and they cleaned up after themselves. Also appreciated all the communication before, during, and after the job. Highly recommend! 😃
I highly recommend using Emergency Plumber Now. They made a quick appointment for me and when Dustin Jordan arrived, he could not have been more professional as he tried to solve my gas fireplace problem with no help at all from me. He went above and beyond to correct the problem. I later got a follow up call which shows what great customer service they have.
We didn't have an emergency, but we did need service, and EPN responded readily. Jacob was efficient and capable in installing the flood stop on our water heater, and readily walked me through how it worked and how to know when the batteries would need replacing. It was a good experience and we'll gladly call them again for our next plumbing need.
These guys are AMAZING! I called them before 7:00 AM with a huge water leak caused by roofers putting a nail through a water line. They were at the house by 7:45 AM and had called out the restoration help! that arrived within the house---ON A SUNDAY! Seriously, they couldn't have been more helpful, concerned, caring, and efficient.
Business details
Service area
Based in Arlington. Serves 17 nearby cities within 20 miles:
Emergency Plumber Now