Sunny Service
Plumber · Hurst, TX
Our verdict
4.9★ across 2,429 reviews but reviewConsistency 0.449 — 15 one-stars in 100 analyzed; HVAC-primary with plumbing division; overpriced parts and duct work quality complaints in analyzed reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
professional theme in 51 of 100 analyzed reviews — most consistent signal; techs cited by name for thoroughness and clear explanation across HVAC and plumbing visits.
Cited in 3 of the 100 reviews we analyzed.
Emergency-day plumbing response with no after-hours surcharge confirmed in 1 Yelp review; team stayed 8am–8pm to complete the job.
1 cited review
“Really quick response time. And I didn't have to pay an emergency/after hours fee. Chase and his team showed up at 8am and stayed until the job was done 8pm. Chase truly went above and beyond in how he explained everything and what was being done.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Duct cleaning crew left furniture coated in dust with no floor protection; tech vague on pricing with 'a couple hundred dollars' before quoting $493 for a part priced under $50 on the market.
“the technician made the unit running but he was unclear and inconsistent about pricing for the part- initially describing it vaguely as 'a couple of hundred dollars,' then quoting $493 while the actual market price is under $50. Labor was quoted at $244.”
Cited in 2 of the 100 reviews we analyzed.
Red flag
Plumbing division received 2-star review for overcharging and failing to fix issue; reviewer noted misleading promotion claims and no ownership of mistakes.
“I have had a very good experience with this company on HVAC side but they are horrible when it comes to plumbing. They obviously do not deserve much trust on plumbing side. They failed to take ownership of their mistakes, overcharged me and up until today they failed to fix”
5 of 100 reviews cite expensive; 1 reviewer discovered a part quoted at $493 had a market price under $50; pricing transparency concerns flagged across multiple reviewers.
“the technician made the unit running but he was unclear and inconsistent about pricing for the part- initially describing it vaguely as 'a couple of hundred dollars,' then quoting $493 while the actual market price is under $50. Labor was quoted at $244.”
1 more cited review
“I have had a very good experience with this company on HVAC side but they are horrible when it comes to plumbing. They obviously do not deserve much trust on plumbing side. They failed to take ownership of their mistakes, overcharged me and up until today they failed to fix”
5 of 100 reviews cite slow_response; plumbing-specific complaints include failing to fix issues after charging and not taking ownership of mistakes.
“I have had a very good experience with this company on HVAC side but they are horrible when it comes to plumbing. They obviously do not deserve much trust on plumbing side. They failed to take ownership of their mistakes, overcharged me and up until today they failed to fix”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Sunny Services installed my A/C unit on July 3rd and they said my loan installment is through Service Finance. I called Service Finance they said Sunny Services withdrew the application on July 15th. I have called Sunny Services atleast 10 times to this resolved. I dont know these guys are totally unprofessional. Hope they dont come back and say I have defaulted on the payment.”
“I used this company before with GREAT results (A tech named Brandon came and was great! Came out and checked both units and put in the filters I gave him. We talked about maintenance and he was out in under 2 hours. So I called them again for maintenance. Brandon came (a different Brandon) and he was professional and very nice. I just needed maintenance. I gave him the filters to replace the ones in my two …”
“I had a very bad experience with Sunny Service. I paid them to come and clean our ducts and to install a UV light in our coil to disinfect the air. My wife has battled mold toxicity for the past couple of years and wanted to clean our ducts as one more precaution in helping her get better. Jerry Byrd was our salesmen and in his defense, he was the only good thing about Sunny Service. When the crew came to clean my …”
Positive
“The sunny service technicians are very friendly, professional, and go above and beyond they check everything thoroughly and clean the drain lines. Replace my filter check the heating or cooling whichever service it is that they are performing. They have helped me with my thermostat before when I didn’t know how to do something on it and checked my gas connections to make sure they were OK. Rinse off the outside unit …”
“Michael Limon was punctual and after introducing himself, began servicing our hvac. Very impressed are we with him. Very professional and friendly and knowledgeable. He explained and even took pictures of how our unit is working. Our family highly recommends Sunny Services and Michael Limon.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Sunny Service?
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Sunny Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Sunny Serviceisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Fort Worth · Arlington · Haslet · Justin