Mr. Rooter Plumbing of Fort Worth
Plumber · Fort Worth, TX · Open 24 hours per Google listing
Our verdict
Mixed signal: 63 of 100 reviews 5-star but 33 are 1-star. Yelp complaints cluster on diagnostic fees and inflated quotes ($300+ camera, $15k jobs). Best signal for Jacky on water-heater emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Tech Jacky cited for arriving within an hour on water-heater leak emergency and rearranging schedule
1 cited review
“My upstairs water heater had a massive leak and I couldn't turn off the valve. He was able to rearrange his list and was at my house within an hour.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Offers 24/7 service per multiple Yelp and Google mentions
1 cited review
“Then they presented a quote for almost $15,000 mostly because they prey on people that are in a tight spot”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing complaints concentrated: 8 reviews flag expensive, 2 flag surprise fees including $550 to snake a toilet drain after rep said it was free
“$550 to snake a toilet drain. $900 something if the technician removes the toilet. Took me 1 1/2 minutes to pull up the toilet.”
Cited in 3 of the 100 reviews we analyzed.
Red flag
Yelp reviewer alleges $15,000 quote presented during sewage emergency; pattern of preying on urgent callers
“Then they presented a quote for almost $15,000 mostly because they prey on people that are in a tight spot”
Multiple Yelp reviewers report inflated quotes vs other plumbers ($600 for toilet part, $5185 for drain repair that city fixed free)
Cited in 2 of the 100 reviews we analyzed.
$300+ diagnostic camera fees flagged as not-disclosed-upfront in several 1-star reviews
“Then they presented a quote for almost $15,000 mostly because they prey on people that are in a tight spot”
1 more cited review
“$550 to snake a toilet drain. $900 something if the technician removes the toilet. Took me 1 1/2 minutes to pull up the toilet.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I asked and tried to clarify that snaking a drain was free, the operator said it was as well as the diagnostic. I had a hard time believing that, but she insisted it was. Of course turns out it wasn't. If she had told me the price I would have called someone else. I was desperate and after the technician arrived I had no choice but to continue. $550 to snake a toilet drain. $900 something if the technician removes …”
“Called due to a leaking toilet. I was told they charge $65 to diagnose the problem and I would be charged depending h on the fix. Few minutes later they added caulking to the bottom part and I was charged $360. A day later is leaking more than before. They just patched it up to see if that stop the leaking but didn't fix the root problem.”
“I called Mr. Rooter to remove a clogged pipe and was told a piece of my pipe needed to be replaced. I was charged almost $700 for them to look through my pipe and another $259 to determine where the breakage in the pipe was. The technician told me he could fix the problem for another $3,695 with a $1000 dollar deposit on top of the the money I had already paid. I wrote him another check for $1000 and was under the …”
Positive
“Ruben and his crew installed 2 Water Heaters and did a great job! Nice people! Great clean up and removal. Highly recommend!”
“Clint came to my house and examed my problems like a plumbing physician. He gave me options of treatment and then educated me to prevent my issue from continuing. Clint has an old school style, (friendly and professional), that gets the job done. He is trust worthy and the only Plumbing Doctor I want to cure my plumbing needs. If your looking for a trustworthy and capable person, I highly recommend Clint!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Google 4.7 vs Yelp reviewer cites 1.9 — large gap. Yelp 1-stars dominate cost/diagnostic concerns; Google 5-stars cite individual techs (Jacky, Clint, Ruben, Ian).
Should you hire Mr. Rooter Plumbing of Fort Worth?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Mr. Rooter Plumbing of Fort Worth?
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Find plumbers near you
Mr. Rooter Plumbing of Fort Worthisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Fort Worth · Arlington · Haslet · Azle