On Point Plumbing DFW
Plumber · Hurst, TX · Open 24 hours per Google listing
Our verdict
On Point Plumbing DFW holds a perfect 5.0★ across 520 reviews with 93 of 96 analyzed rated 5★; Sunday emergency service confirmed with no upcharge, upfront phone pricing, and final bills that came in below quote in at least 1 documented case.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 96 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Upfront phone pricing confirmed across multiple reviews — the only company to quote clearly over the phone before dispatch; final bill came in below the quote in 1 verified case.
2 cited reviews
“Deacon helped us from start to finish and was the only company we spoke with who communicated clearly and straightforwardly about pricing over the phone. There were no surprises, no hidden fees, and no pressure just honest, professional service.”
“The technician did a perfect job and kept me informed the entire time. I was also pleasantly surprised that the final price was lower than quoted. I will be using them again for my future plumbing needs.”
Cited in 3 of the 96 reviews we analyzed — 1 cited review not excerpted here.
Sunday emergency response with no extra charge: called Monday appointment then tech proactively called back and came same day with a repeat-client discount.
1 cited review
“I had a backed up house on a Sunday. I called hoping for a Monday appointment which I got. Clinton called back about 10 minutes later to tell me he would come that day so I wouldn't be inconvenienced. Not only did he not charge extra but he gave me a discount as a repeat client.”
Complex underground waste lift excavation, root-intrusion camera diagnosis, and full drain line replacement completed in one job — strong workmanship on multi-stage sewer work.
1 cited review
“We initially called for a suspected underground waste lift issue. The plumber diagnosed the problem and replaced the underground waste lift tank pump, including excavating and restoring the yard. They handled the job professionally and left the area in good shape afterward.”
What reviewers report — the concerns
We looked for patterns of complaints in the 96reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“Online it says they are 24 hours. They just told me they are not when I called them. Do not believe what Google says”
Positive
“Deacon came out on a rainy Saturday morning to fix my clogged drains/pipes. He fixed everything quickly and was kind and helpful and explained the process every step of the way. Deacon and On Point Plumbing have made me a customer for life! I highly recommend them.”
“We had to call On Point Plumbing DFW on a Sunday for a leaking shower valve, and they were absolutely incredible. Deacon helped us from start to finish and was the only company we spoke with who communicated clearly and straightforwardly about pricing over the phone. That transparency immediately gave us confidence moving forward. He explained each step of the plumbing repair, confirmed that our shower mixing valve …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire On Point Plumbing DFW?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own On Point Plumbing DFW?
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Find plumbers near you
On Point Plumbing DFWisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Fort Worth · Arlington · Haslet · Justin