JB Plumbing Services LLC
JB Plumbing Services (BBB A+ accredited) scores 5.0/795 Google reviews with 94 of 97 analyzed at 5 stars; fast_response in 13 reviews, fair_pricing in 9, and weekend gas leak emergency handled immediately by the owner calling back personally.
Why we're cautious
- 1-star Yelp review (Deanna Bland H.) details tech stopping a dishwasher mid-cycle without informing homeowner, leaving dishwasher still connected to plumbing and power, charging for the diagnosis, and providing no next steps. (1 of 97 reviews)
- slow_response logged once; 1-star Yelp review describes a technician who left without disconnecting a leaking dishwasher from plumbing or power — and charged for the visit. (1 of 97 reviews)
To be fair
- Owner Jean personally called back on a Sunday evening water heater emergency and came out same-day for an estimate — when the previous company ignored two calls. (cited in 1 of 97 reviews)
- fair_pricing cited in 9 of 97 reviews and cheap-plumber signal in 9; Yelp reviewer described payment as "well under what I expected to pay" for tankless water heater repair. (cited in 3 of 97 reviews)
- communication theme in 11 reviews; office sends pre-arrival tech photo for safety, keeps customers updated throughout job, and team explains every step on complex repairs. (cited in 3 of 97 reviews)
“Oh my goodness, how thankful I am for JB Plumbing! My 22-yr old hot water heater went out on a Sunday evening (not a surprise; had already gotten a quote from another company a few months earlier & was saving up money for this purchase). However, after …”
“Technician was professional, but next day, my new water heater did not get hot water to my handicap bathroom plus washer. When I called was told they could not turn up temp, but they could walk me thru it, as they did not want to be responsible for burning …”
We read 97 of 795 reviews · newest from Mar 2026 · BBB A+ accredited