Budget Plumbing Inc
Plumber · Greenville, SC · Open 24 hours per Google listing
Our verdict
Budget Plumbing holds 4.8★ across 104 reviews (91/100 analyzed at 5-star); themeCounts.fast_response=26, fair_pricing=12 — Tom Pollard charges exactly as quoted, completes same-day, and consistently beats competitor prices by 40-50%.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Zero up-charges: price quoted over phone equals final invoice — documented in multiple reviews including one where Tom charged less than half the agreed price after finding a simpler solution.
2 cited reviews
“The cost ended up being exactly as estimated over the phone and in person. No up-charges, no surprises. We have used Budget many times over the years.”
“TOM & SEAN AMAZINGLY WERE ABLE TO COMPLETE THE REPAIR WITHOUT CUTTING THE WALL, AND CHARGED US LESS THAN HALF OF [the agreed price]. UP FRONT REASONABLE PRICING EVERYTHING! NO HIDDEN FEES OR SURPRISES!”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Consistently beat competitor pricing by 40-50%: replaced sewer section for $1,650 vs. another company's $3,200 quote for identical scope.
1 cited review
“I about fell in the floor when he told us he could do the same job for $1650. He came out the following Monday and completed the job.”
Fast response across 26 of 100 analyzed reviews — themeCounts.fast_response=26; Tom responds quickly even after hours per multiple accounts.
1 cited review
“Tom always responds quickly to a call, even after hours. He and his team make sure the job is done right and for a very reasonable price.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
4 of 100 reviews are 1-star and 2 reviews flag pricing concerns (themeCounts.expensive=2) — small minority but present in a largely positive set.
The evidence — in reviewers' own words
Critical
“As far as customer service goes they were great very responsive, on time, very professional Unfortunately we got our leaking toilet repaired with them twice and both time the repair did not last and the toilet once again had started leaking Hopefully they work well for others”
“Called Budget to come out and fix a bathroom sink leak, they replaced a 4" pipe after a $ 238.50 charge we still have a leak and now a musty smell in our bathroom.. So on 6/28/24 we had them come out to install a new toilet and do some minimal wood repair to sturdy up new toilet. Recently noticed a leak around the bottom of the toilet. This toilet and wood repair was another $1095.00 so that's $1,333.50 so far …”
Positive
“Tom and his crew did a great job replacing defective toilet seals (wax rings), toilet tank parts, leak detection (cutting open a wall) and installation of a new p-trap under the sink. I highly recommend Budget Plumbing. They are prompt, efficient, and leave all areas they’ve repaired very clean, with no trace that they’ve even been there. Tom is very fair with job prices, as well.”
“So happy with our service! Budget is our go to plumber and is always good work at the most fair price. They will also never try to suggest work that you don't *actually* need. When we have searched for pricing, they are consistently the most affordable, so we don't even call around anywhere now!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Budget Plumbing Inc?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Budget Plumbing Inc?
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