Superior Plumbing Services
Plumber · Greer, SC · Open 24 hours per Google listing
Our verdict
4.9★ across 260 reviews with 96 of 100 analyzed at 5★; 15-minute burst-pipe response cited in 1 review, fast_response in 12 of 100, and bathroom remodel plumbing praised — but 1 reviewer reports an unresolved vent pipe issue 14 months after service.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Greer, SC · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Emergency dispatch speed: arrived within 15 minutes for an office flood from a burst pipe; crew on site next morning per 1 reviewer
1 cited review
“Had an pipe burst in our office and flooded our basement about a foot underwater. Jeff came over within 15 minutes to help shut off the water and had a crew come in early the next morning. Absolutely wonderful experience with a fast response, good pricing, and a great set of employees that helped identify and repair the issues with the piping.”
Slab leak work completed while owners were out of country — job done honestly and on trust per 1 reviewer
1 cited review
“We left not knowing exactly what the problem was and had to put tremendoush trust in Jeff that he would be able to discover the root of problem, fix it, and be honest about the job when we couldn't actually see what was going on. Well, he delivered”
Fast response theme in 12 of 100 reviews; same-day availability with queue-priority accommodation cited
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Uncharged repair work left causing new problem: vent pipe missing in wall after technician visit, leading to toilet receding on flush; 14+ months without resolution per 1★ reviewer
“Vent pipe in wall is missing and now my toilets receed when flushing both or one at a time. Didn't have this issue before Jeff and Brian arrived. Called Jeff and no one called or scheduled to fix it. Bad service and price gouging. Been 14 months.”
Red flag
Repair cost not quoted before completion on tankless water heater drain job; post-repair run-around when filter leaked after technician handling per 1★ Yelp reviewer
“I called them out to fix an east to fix water drain for our tankless hot water heater. It cost way too much to do the repair, but I'm not going to refuse to pay right? (I wasn't quoted the price prior to the repair being completed).”
No-callback after reported service error: vent pipe left missing in wall caused ongoing toilet issues; 14 months without repair or return call per 1★ reviewer
“Vent pipe in wall is missing and now my toilets receed when flushing both or one at a time. Didn't have this issue before Jeff and Brian arrived. Called Jeff and no one called or scheduled to fix it. Bad service and price gouging. Been 14 months.”
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Like the response 👌 but that doesn't take away your company failed to fix an issue you caused. Mental clarity needs to be rectified within your people and mental makeup is to correctly do a good job which you all got a failing grade. Hope your future endeavors include fixing your company and people. Have a great day. keep disappearing but i am back. Vent pipe in wall is missing and now my toilets receed when …”
“Jeffrey I see you pay Google to get reviews removed. Jeff came to my house and Brian dropped my vent pipe that goes to the vent stack on top of the roof vent in the middle of the wall. They refuse to come take care of the issue. Brian brags I'm the guy that gets us all the 5 star reviews. Brian isn't that good and Jeff will price gouge his customers. Stay away as another company is charging 4598 to fix Superior …”
“This quick review concerns "Superior Plumbing Service". What you should know: 1). One week after requesting an estimate to replace a water heater, the estimate didn't come. An inquiry to the office reminding them was made. 2). Two weeks after requesting an estimate to replace a water heater, the estimate -STILL- didn't come. Yet ANOTHER call to the office requesting the estimate was made. 3). Three weeks after …”
Positive
“Superior Plumbing and Brian are the ABSOLUTELY the best… Brian came and analyzed my entire bathrooms’ plumbing fixtures and gave me all of my options. He then gave me what he thought was best to do, sourced all of the needed parts, confirmed that they were in fact the correct parts and then scheduled the repairs. I truly appreciate both Vicky and Brian helping me through this process. Superior is my “go to” for …”
“Owner of Swampy Dog bar + social in Travelers Rest, SC : One of the BEST service companies I have ever worked with! From the first call to the last they were professional, transparent and on-time! Highly encourage this company for any of your plumbing needs!! - The Swampy Dog bar+social”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Google 4.9★ (260 reviews); Yelp reviews in dataset include a 1★ (pricing complaint, no pre-quote). No aggregate Yelp rating available for gap calculation. BBB A+ is consistent with Google rating.
Should you hire Superior Plumbing Services?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Superior Plumbing Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Greer · Duncan · Gray Court · Slater