One Call Plumbing
Plumber · Simpsonville, SC
Our verdict
Exceptional emergency response times (many under 1 hour) with consistently high-quality work, but one pricing complaint suggests occasional estimates can run significantly high.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 98 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Emergency responsiveness: 7 reviews explicitly mention same-day or within-hours arrival for urgent calls, including after-hours toilet emergencies and burst pipes
1 cited review
“Called around 10am was at my house by 1pm.”
Cited in 7 of the 98 reviews we analyzed — 6 cited reviews not excerpted here.
Technician knowledge and professionalism: 12+ reviews praise individual technicians (Jesse, Ryan, Ethan, JP, Nick, Kevin, Wyatt, Chris, Justin) for expertise, professionalism, and clear explanations of work
Cited in 13 of the 98 reviews we analyzed.
Front-office communication and consistency: 3 reviews explicitly praise receptionist/office staff responsiveness and knowledge retention across multiple contacts
Cited in 3 of the 98 reviews we analyzed.
Pricing fairness on standard work: 8+ reviews mention 'reasonable,' 'fair,' or 'lower cost' pricing, with specific mention of transparent quotes and financing options
Cited in 7 of the 98 reviews we analyzed.
Long-term customer retention: 5+ reviews from repeat customers spanning years, indicating sustained satisfaction
Cited in 5 of the 98 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One significant pricing outlier: A customer was quoted $600 for a leaky faucet repair, which they flagged as 'ridiculous,' though company did remove the offending technician from future assignments
Cited in 1 of the 98 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 98 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Neighbors told me I had a water leak, I called One Call Plumbing. Very professional and serving from the first moments. Response time was within 3 hours from first call. Jesse was awesome, he didn't waste no time repairing the water leak. He also updated the water lines and explained his work to us. He was done with leak in less than an hour. Price was very fair for the service that was provided. High recommended”
“We had a plumbing emergency after hours and had toilet spewing all over our bathroom. We had to turn our water off outside. One Call Plumbing answered my call and Jesse arrived and repaired our toilet within an hour. He was very pleasant and efficient! We are thankful to have a plumber on call!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Nov 2025.
Across platforms
Should you hire One Call Plumbing?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
- Water line repair and replacement
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
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