FastPlumber near me

The 15 plumbers serving Roebuck, ranked.

For the 19 plumbers working within 20 miles of Roebuck, we read 1,595 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 13 of the 19 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.9, nobody below 4.0), but the depth behind them varies: 16 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 15 of the 19 companies have one — it's flagged below with their exact words. One number worth knowing: Waldrop Plumbing - Heating - Air alone carries 7,504 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and burst pipes.

Updated Jul 11, 202620-mile radius of downtown RoebuckHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,310 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Roebuck

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Frontline Plumbing

Top pick24/7 per Google listing
5.0 (76 Google reviews)5.0 on Yelp (1) 16.0 mi from downtown Roebuck

Matthew shows up fast even on weekends and holidays, does thorough work without cutting corners, and prices fairly—but occasionally charges a premium for emergency calls outside normal hours.

Rating mix — of the 15 reviews we analyzed76 total on Google
514
41
30
20
10

What reviewers keep saying

  • Exceptional emergency responsiveness: 6 reviews explicitly mention weekend, evening, or same-day service; one reviewer noted Matthew drove 45+ minutes away after-hours and another came during an ice storm on a Saturday. (cited in 6 of 85 reviews)
  • Strong pricing fairness perception: 9 reviews praise fair, competitive, or unbeatable pricing; one reviewer noted Matthew corrected an elderly couple who had been overcharged by another plumber. (cited in 9 of 85 reviews)
  • Consistent attention to quality and detail: 8 reviews highlight pride in workmanship, no cutting corners, thorough diagnostics, and clean job sites. (cited in 8 of 85 reviews)

What reviewers complain about

  • Premium pricing on emergency calls: One 4-star review acknowledged Matthew charged 'a little pricey' for a Saturday evening emergency water line repair, though the reviewer still recommended him highly. (1 of 85 reviews)
What reviewers praise
As a builder in the Upstate South Carolina market, having a dependable plumbing contractor is critical. Frontline Plumbing has been a strong partner on our new construction homes in Greenville, Greer, and Spartanburg. They understand modern plumbing systems, …
Caleb Anderson · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 85 of 76 reviews · newest from Feb 2026

2

Local Plumber and HVAC

Top pick24/7 per Google listing
4.9 (307 Google reviews)5.0 on Yelp (1) 16.1 mi from downtown Roebuck

Dispatches technicians within hours even on weekends and holidays, with consistently excellent workmanship, but one reviewer experienced repeated no-shows despite multiple calls.

Rating mix — of the 15 reviews we analyzed307 total on Google
512
40
30
20
13

What reviewers keep saying

  • Emergency response speed: 7 reviewers explicitly mention same-day or next-day arrival, including Sunday and post-hurricane scenarios (cited in 7 of 103 reviews)
  • Named technicians (John K., George, Matt, Nick, Arthur) receive repeated praise across 15+ reviews for professionalism, knowledge, and efficiency (cited in 13 of 103 reviews)
  • Transparent pricing communication: 5 reviewers note technicians explain costs upfront and justify expenses; one mentions deliberate cost-saving recommendations (cited in 5 of 103 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
John B. arrived on time, worked quickly and efficiently, and cleaned up after the repair. Before starting, he explained the repair and the reason for the expense. The cost struck me as a little high, but I've found them very reasonable in the past and the …
Gary Wade · ★★★★★ · Google · Jan 2026
The most critical take we found
After hearing their advertisement on a local Christian radio station, I went to their web site. I liked that they were a small business and they appeared to have good values that aligned with mine. I called and scheduled and appointment. I took the time to …
Chris Davis · · Google · Jun 2024

We read 103 of 307 reviews · newest from Jan 2026

3

Superior Plumbing Services

Top pick24/7 per Google listing
4.9 (260 Google reviews)3.5 on Yelp (8) 19.4 mi from downtown Roebuck

4.9★ across 260 reviews with 96 of 100 analyzed at 5★; 15-minute burst-pipe response cited in 1 review, fast_response in 12 of 100, and bathroom remodel plumbing praised — but 1 reviewer reports an unresolved vent pipe issue 14 months after service.

Rating mix — of the 15 reviews we analyzed260 total on Google
511
40
30
20
14

Why we're cautious

  • Uncharged repair work left causing new problem: vent pipe missing in wall after technician visit, leading to toilet receding on flush; 14+ months without resolution per 1★ reviewer (1 of 100 reviews)
  • Repair cost not quoted before completion on tankless water heater drain job; post-repair run-around when filter leaked after technician handling per 1★ Yelp reviewer (1 of 100 reviews)
  • No-callback after reported service error: vent pipe left missing in wall caused ongoing toilet issues; 14 months without repair or return call per 1★ reviewer (1 of 100 reviews)

To be fair

  • Emergency dispatch speed: arrived within 15 minutes for an office flood from a burst pipe; crew on site next morning per 1 reviewer (cited in 1 of 100 reviews)
  • Slab leak work completed while owners were out of country — job done honestly and on trust per 1 reviewer (cited in 1 of 100 reviews)
  • Fast response theme in 12 of 100 reviews; same-day availability with queue-priority accommodation cited (cited in 2 of 100 reviews)
What reviewers praise
Superior Plumbing and Brian are the ABSOLUTELY the best… Brian came and analyzed my entire bathrooms’ plumbing fixtures and gave me all of my options. He then gave me what he thought was best to do, sourced all of the needed parts, confirmed that they were …
Stan Pendergrass · ★★★★★ · Google · Mar 2026
The most critical take we found
Like the response 👌 but that doesn't take away your company failed to fix an issue you caused. Mental clarity needs to be rectified within your people and mental makeup is to correctly do a good job which you all got a failing grade. Hope your future …
Gregory McCraney · · Google · Dec 2024

We read 100 of 260 reviews · newest from Mar 2026

4

KT Plumbing

Top pick24/7 per Google listing
4.9 (83 Google reviews)3.7 on Yelp (3) 11.6 mi from downtown Roebuck

Justin Willis and team deliver fast, thorough work at fair prices, but two older no-show incidents raise reliability concerns despite overwhelmingly positive recent reviews.

Rating mix — of the 15 reviews we analyzed83 total on Google
513
40
30
20
12

Why we're cautious

  • Two no-show/unresponsive incidents on record: 1 review (2020) reports a dozen unanswered calls and no-show appointment; 1 review (2019) reports failure to follow up after initial consultation and missing scheduled Monday appointment (2 of 69 reviews)

To be fair

  • Fast emergency response and same-day/next-day availability: 5 reviewers specifically mention quick arrival or scheduling within 24 hours (cited in 5 of 69 reviews)
  • Consistent praise for thoroughness and cleanup: 6 reviewers mention efficient work, detailed explanations, or careful post-job cleanup (cited in 6 of 69 reviews)
  • Fair pricing repeatedly cited: 7 reviewers specifically mention reasonable, fair, or reasonable-to-excellent pricing (cited in 7 of 69 reviews)
What reviewers praise
Justin did an excellent job and answered all questions and resolved all issues. I would use KT Plumbing again without a doubt.
james leach · ★★★★★ · Google · Feb 2026
The most critical take we found
After a dozen calls and a no-show appointment I called someone else to fix his work. Skip the hassle and call a reliable plumber.
P L. · · Yelp · Sep 2020

We read 69 of 83 reviews · newest from Feb 2026

5.0 (321 Google reviews)5.0 on Yelp (1) 19.8 mi from downtown RoebuckNot a 24/7 shop

Owner-operated outfit that shows up fast (often same-day or within 30 minutes), does solid work, and won't nickle-and-dime you—exactly what you want at 2am with a burst pipe.

Rating mix — of the 15 reviews we analyzed321 total on Google
515
40
30
20
10

What reviewers keep saying

  • Exceptional emergency responsiveness: 6 reviews explicitly mention same-day service, arrival within 30-45 minutes, or next-day completion for urgent jobs (cited in 6 of 97 reviews)
  • Owner (Russ) personally handles quotes and assessments: multiple reviews confirm the owner himself responds to initial calls and provides quotes within 45 minutes (cited in 3 of 97 reviews)
  • No-charge consultation calls: at least 2 reviews note technicians (Cole) provided assessment and advice with zero service fee (cited in 2 of 97 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had a water heater blow out in our garage and flooded the new workshop I had just finished. We got a couple of quotes from various companies in the area. When we called Integrity, Russ (Owner), came to our house within 30 minutes. He provided a reasonable …
John Yeary · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 97 of 321 reviews · newest from Mar 2026 · BBB A+ accredited

6

Local Plumber and HVAC

Top pick24/7 per Google listing
4.9 (310 Google reviews)5.0 on Yelp (1) 19.8 mi from downtown Roebuck

Dispatches experienced techs (John, Rob, Dylan, etc.) who arrive same-day even on weekends, diagnose fast, explain everything clearly, and charge fair prices—but one reviewer flagged unexpectedly high cost on a complex job.

Rating mix — of the 15 reviews we analyzed310 total on Google
513
40
30
20
12

Why we're cautious

  • Minor vehicle/property concern: 1 review mentions a van driver nearly hitting a customer's 2025 Mustang while backing out—isolated but worth noting for driveway safety
  • Pricing can be extremely high on complex jobs: 1 review notes a septic inlet repair was 'extremely expensive' despite excellent troubleshooting (1 of 97 reviews)

To be fair

  • Exceptional same-day and emergency responsiveness: 7 reviews explicitly mention same-day arrival, weekend availability, or rapid dispatch within hours of urgent calls (cited in 6 of 97 reviews)
  • Consistent transparent communication and clear explanations: 9 reviews highlight being walked through options, explained work in layman's terms, or kept informed on ETA (cited in 8 of 97 reviews)
  • Fair, transparent pricing with no hidden costs: 6 reviews specifically praise fair pricing, transparent quotes, or affordability (cited in 6 of 97 reviews)
What reviewers praise
John at Local Plumber did a great job replacing the gas line on my water heater. He was well-informed and straight foward about the price and what he was going to do. I also appreciated talking to Gabby(?) when I called (rather than an automated service) to …
Shawna Kane · ★★★★★ · Google · Feb 2026
The most critical take we found
Saw them recklessly driving around town a few times and needed a plumber. Decided to go against my psychology to hire. I always say you can tell a lot about someone based off of how they drive, when the risk of real accountability/confrontation is low …
sabrina bradley · · Google · Sep 2025

We read 97 of 310 reviews · newest from Feb 2026

5.0 (291 Google reviews) 3.1 mi from downtown RoebuckNot a 24/7 shop

Exceptional emergency response times (many under 1 hour) with consistently high-quality work, but one pricing complaint suggests occasional estimates can run significantly high.

Rating mix — of the 15 reviews we analyzed291 total on Google
515
40
30
20
10

What reviewers keep saying

  • Emergency responsiveness: 7 reviews explicitly mention same-day or within-hours arrival for urgent calls, including after-hours toilet emergencies and burst pipes (cited in 7 of 98 reviews)
  • Technician knowledge and professionalism: 12+ reviews praise individual technicians (Jesse, Ryan, Ethan, JP, Nick, Kevin, Wyatt, Chris, Justin) for expertise, professionalism, and clear explanations of work (cited in 13 of 98 reviews)
  • Front-office communication and consistency: 3 reviews explicitly praise receptionist/office staff responsiveness and knowledge retention across multiple contacts (cited in 3 of 98 reviews)

What reviewers complain about

  • One significant pricing outlier: A customer was quoted $600 for a leaky faucet repair, which they flagged as 'ridiculous,' though company did remove the offending technician from future assignments (1 of 98 reviews)
What reviewers praise
Neighbors told me I had a water leak, I called One Call Plumbing. Very professional and serving from the first moments. Response time was within 3 hours from first call. Jesse was awesome, he didn't waste no time repairing the water leak. He also updated …
Joc Davis · ★★★★★ · Google · Nov 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 98 of 291 reviews · newest from Nov 2025 · BBB A+ accredited

Worth a look — with caveats

Real strengths, but read the concerns first
8

Brothers Plumbing, Air & Electric

Caveats apply24/7 per Google listing
4.9 (1,295 Google reviews)4.2 on Yelp (25) 15.9 mi from downtown Roebuck

Fast emergency response and skilled technicians, but expect premium pricing and occasional service follow-up issues on complex repairs.

Rating mix — of the 15 reviews we analyzed1,295 total on Google
59
42
31
20
13

Why we're cautious

  • Two 1-star reviews from 2018 report same critical issue: initial repair claimed as 'fixed' but same problem recurred within days. Both customers felt unresponsored and unsupported for follow-up. (2 of 114 reviews)
  • After-hours support unresponsive. One 1-star review states 'after hours help hangs up the phone on you'; another notes late-night call returned next morning only. (2 of 114 reviews)
  • Resistance to emergency follow-up visits for recent failures. Customer with $30k+ account reported company refused same-day technician for AC failure 48 hours after initial service, insisted on 4pm appointment and additional $169 service call charge. (1 of 114 reviews)

To be fair

  • Next-day or same-day emergency availability even when fully booked. Multiple reviewers report scheduling within hours or next day for urgent issues. (cited in 4 of 114 reviews)
  • Consistent on-time arrivals and prompt scheduling. 6 reviewers specifically mention punctuality, on-time arrival, or same-day confirmation calls. (cited in 6 of 114 reviews)
  • High workmanship quality and willingness to solve complex problems. Owner and multiple technicians documented going above and beyond—owner Tyler came out multiple times for difficult water issue, crew stayed full day for permanent fix. (cited in 4 of 114 reviews)
What reviewers praise
Called about installing some dimmer switches for some recessed lighting. I was expecting to have to schedule someone 3 weeks out. I worked with Sarah on scheduling and had a technician show up the next day! Nick arrived on time, answered all our questions and …
Steve Peterson · ★★★★★ · Google · Mar 2026
The most critical take we found
When they say they fixed the issue don't for a second believe it. We are having to call another company to fix the issue they said was fixed. Paid for and not our problem. Their after hours help hangs up the phone on you. Save your self some money and time …
Jeanette A. · · Yelp · Nov 2018

We read 114 of 1,295 reviews · newest from Mar 2026 · BBB A+ accredited

4.9 (1,691 Google reviews)3.0 on Yelp (7) 15.9 mi from downtown RoebuckNot a 24/7 shop

Arrives quickly with knowledgeable technicians, but pricing concerns and potential diagnostic conflicts on HVAC work require getting a second opinion before major repairs.

Rating mix — of the 15 reviews we analyzed1,691 total on Google
511
40
31
20
13

Why we're cautious

  • Repeated service failures: 1 review reports 4 separate visits with unresolved issues, warranty disputes, and refusal to continue service at that address (1 of 122 reviews)
  • Unauthorized photography/recording: 1 review alleges technicians took photos, video, and recordings of the home without consent and despite explicit requests not to do so (1 of 122 reviews)
  • Potential aggressive upselling on HVAC: 2 recent reviews (June–July 2025) express concern that Chisholm recommends expensive repairs or replacements rather than minor fixes, with one customer stating 'either did not know what they were doing or were trying to take us to the cleaners' (2 of 122 reviews)

To be fair

  • Fast response times and punctuality: 7 reviews explicitly mention on-time or early arrival, with one noting arrival within an hour of the service call (cited in 7 of 122 reviews)
  • Technician knowledge and thoroughness: 12+ reviews praise technicians for being knowledgeable, detailed, and thorough in inspections and explanations (cited in 8 of 122 reviews)
  • Clear communication and transparency: 6 reviews highlight technicians explaining options, work scope, and pricing clearly with no surprise costs (cited in 6 of 122 reviews)
What reviewers praise
Our technician Jordan Lee came in early in the morning with a smile that definitely helps. He was very detailed patient and answered all of our questions. Young man is smart and again, very detailed. I appreciate his honesty and willingness to help and give …
Miquel Dingle Sr · ★★★★★ · Google · Mar 2026
The most critical take we found
I called to have some simple work done and it turned out to be $1629.47 for some work that is not up to par. They came out a total of 4 times and we are still having issues. They said they can no longer service my address and I had a warranty for 1 year. So I …
Kristine S. · · Yelp · Jul 2025

We read 122 of 1,691 reviews · newest from Mar 2026 · BBB A+ accredited

10

Staggs Plumbing Co

Caveats applySmall track record
4.7 (31 Google reviews) 16.2 mi from downtown RoebuckNot a 24/7 shop

Extraordinarily fast emergency response (5 minutes documented) with honest pricing and 15+ year repeat customers, but two isolated service failures suggest inconsistency in execution.

Rating mix — of the 15 reviews we analyzed31 total on Google
513
40
30
20
12

Why we're cautious

  • 2 of 26 reviews (8%) report significant service failures including multi-day response time, extended job duration, and poor communication—contradicts otherwise stellar responsiveness pattern and suggests inconsistent dispatch/management (2 of 26 reviews)
  • Two service failures documented: one 3-day response delay with 2-hour onsite wait and overnight bathroom outage; one vague complaint of work making situation worse (2 of 26 reviews)

To be fair

  • Emergency responsiveness exceptional: documented 5-minute arrival on emergency leak call, same-day service on multiple occasions, and quick scheduling even when caller suggested a future date (cited in 4 of 26 reviews)
  • Pricing fairness consistent across 13+ reviews: no service fees, fair estimates, explicit mentions of avoiding price gouging and fair/reasonable charges (cited in 5 of 26 reviews)
  • Long-term customer loyalty: 6 reviews mention 5+ year relationships or multi-decade patronage, indicating reliable repeat performance (cited in 4 of 26 reviews)
What reviewers praise
Thorough and very honest. No price gouging. We have dealt with many different plumbers and Staggs Plumbing is the one we will continue to use from now on. No gimmicks, no pushy sales pitch. Honest and dependable.
Melinda Fisher · ★★★★★ · Google · Dec 2019
The most critical take we found
Showed up without calling after waiting 3 days for a response. The first guy couldn't do the job himself so he waited 2 hours for someone who could and then completely dismantled our bathroom leaving us without one overnight... he is now 3 hours late to …
Brittany Mardis · · Google · Nov 2011

We read 26 of 31 reviews · newest from Dec 2019

11

Roto-Rooter Plumbing & Drain Service

Caveats apply24/7 per Google listing
4.8 (1,577 Google reviews)3.2 on Yelp (21) 18.7 mi from downtown Roebuck

4.8★ across 1,577 reviews, BBB A+ accredited; 90 of 100 sampled are 5-star — Christmas Eve emergency cleared in under 10 minutes, but Yelp documents a gas line cut during sewer excavation with no homeowner notification.

Rating mix — of the 15 reviews we analyzed1,577 total on Google
56
42
30
21
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp: crew severed gas line during sewer excavation and did NOT notify homeowner — gas leaked indoors with animals inside for 2+ hours before anyone was told. (1 of 100 reviews)
  • National call center scheduling failures: Yelp reviewer's 80-year-old mother rescheduled to 3AM slot for a non-working tech — never showed, left without water. (1 of 100 reviews)
  • Yelp tech gave 3 price options ($270/$500/$520) without first diagnosing: 'choose and we'll see if that's the problem' — 1-star complaint. (1 of 100 reviews)

To be fair

  • Christmas Eve drain emergency resolved: technician arrived within 45 minutes and cleared clog in under 10 minutes (themeCounts.fast_response=19). (cited in 1 of 100 reviews)
  • Travis rebuilt tub faucet and built access box same visit; tech quality and workmanship cited in 2 independent reviews (themeCounts.workmanship=17). (cited in 2 of 100 reviews)
  • Consistent punctuality and post-job cleanup across multiple recent Google 5-star reviews. (cited in 3 of 100 reviews)
What reviewers praise
Roto Rooter has always been able to clear out pipe clogs when they happen in my older house. Their prices are fair and they perform quality work. The dispatchers and technicians are always friendly and knowledgeable. I also had a leaky toilet fixed quickly as …
Liz F. · ★★★★★ · Google · Jan 2026
The most critical take we found
Horrible experience with Roto-Rooter & never even got any service done. Called on a Friday morning since my 80 yo mother who lives out of state in SC & had no water due to water shut off to house due to bad washing machine valve. The tech called at 9:30pm …
R M. · · Yelp · Oct 2022

We read 100 of 1,577 reviews · newest from Jan 2026 · BBB A+ accredited

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Five Star Plumbing, Heating, Cooling & Electrical

We'd call someone else first24/7 per Google listing
4.8 (4,768 Google reviews)2.4 on Yelp (94) 17.3 mi from downtown Roebuck

Polarized 4.8★ shop: 48 of 100 analyzed reviews are 5-star for fast weekend response, but 38 are 1-star — several allege severe overcharging ($4,200 sink leak, $7 part billed at $1,700).

Rating mix — of the 15 reviews we analyzed4,768 total on Google
54
40
30
21
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Repeated overcharging complaints: $4,200 for a sink leak with a $7 part billed at $1,700, and a $7,324 furnace quote a customer matched elsewhere for $1,800–$3,000 (2 of 100 reviews)
  • A senior customer alleges the owner hung up on her plumber and gaslit her after a disputed bill — pattern of post-sale conflict (2 of 100 reviews)
  • expensive theme appears 6 times; multiple reviewers say a great first visit was followed by aggressive upsells or disputed bills (2 of 100 reviews)

To be fair

  • Weekend and emergency turnaround praised — pipe burst on a Sunday and a Saturday-evening call-out both got same-day fixes (cited in 2 of 100 reviews)
  • Several techs (Brian, Marion) flagged problems honestly — one told a customer how to self-fix and didn't charge, saving them $400 (cited in 2 of 100 reviews)
What reviewers praise
The guy Brian came out and told us what the problem was and he didn't charge us and even told me how to fix it and I am pretty good at home fixes so I fixed myself. He saved me $400 for them to fix it. That is great service and if I do need them again I'll …
Jeremy McCurley · ★★★★★ · Google · Mar 2026
The most critical take we found
Beware - plumbers rarely come to your home. They send techs who just name their price. Shady deal - if I call a plumber I want a licensed experience plumber. JS
Karen E. · ★★ · Yelp · Dec 2022

We read 100 of 4,768 reviews · newest from Mar 2026 · BBB A+ accredited

13

Waldrop Plumbing - Heating - Air

We'd call someone else first24/7 per Google listing
4.8 (7,504 Google reviews)2.6 on Yelp (71) 11.3 mi from downtown Roebuck

4.8★ across 7,504 reviews but reviewConsistency=0.197 — 27 of 100 analyzed are 1-star. expensive=7 and poor_workmanship=3; BBB A+ accredited. Pricing complaints and scheduling failures recur in 1-star Yelp reviews.

Rating mix — of the 15 reviews we analyzed7,504 total on Google
54
40
30
20
111

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Reviewer paid $1,700+ for gas line setup comparable neighbor paid $300 for; detailed complaint to CEO went unanswered (Google, Feb 2026). (1 of 100 reviews)
  • Charged $327 for a shower handle fix and $170 for a 5-minute garbage disposal unclog; reviewer describes it as taking advantage of a senior citizen (Yelp, Sep 2019). (1 of 100 reviews)
  • surprise_fees=1 in 100 analyzed; water heater drip quoted at $1,500 by Waldrop; competitor fixed it for a couple hundred dollars (Yelp, Jun 2025). (1 of 100 reviews)

To be fair

  • fast_response=13 in 100 analyzed reviews; same-day service confirmed in 16 reviews; Platinum members get discounts including a free toilet rebuild. (cited in 2 of 100 reviews)
  • workmanship=19 in 100 analyzed; tech Ryan praised for going extra mile with detailed explanations and knowledge across all service types. (cited in 2 of 100 reviews)
What reviewers praise
I recently had the pleasure of working with Jacob from Waldrop Heating and Air, and I couldn’t be more impressed with his service. From the moment he arrived, Jacob was professional, friendly, and incredibly knowledgeable about heating and cooling …
Britany Phillips · ★★★★★ · Google · Feb 2026
The most critical take we found
I feel compelled to update my original review after learning something that truly shocked and angered me. A neighbor around the corner, whose home is nearly identical to mine, recently had Piedmont Gas install the same gas line setup I requested — with a …
Michael · · Google · Feb 2026

We read 100 of 7,504 reviews · newest from Feb 2026 · BBB A+ accredited

14

Preferred Home Services

We'd call someone else first
4.8 (2,226 Google reviews) 19.2 mi from downtown RoebuckNot a 24/7 shop

Excellent communication and workmanship on planned jobs, but dangerously inconsistent on scheduling and follow-through—skip them for emergency calls where no-shows are unacceptable.

Rating mix — of the 5 reviews we analyzed2,226 total on Google
52
41
30
21
11

Small sample — we've analyzed only 5 of 2,226 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical responsiveness failure on time-sensitive appointments: 1 of 5 reviews documents complete no-show by scheduled technician with zero communication to customer, directly violating stated appointment and time constraints (1 of 5 reviews)
  • Catastrophic project execution flaw: 1 of 5 reviews reveals rushed drainage work that caused $15k in collateral property damage (yard destruction, standing water) and company's attempted remediation failed, leaving homeowner financially stranded (1 of 5 reviews)
  • Rushed job execution and poor site management: Major drainage project completed hastily, destroyed yard, and created $15k additional liability with standing water and grading damage that homeowner could not afford to fix (1 of 5 reviews)

To be fair

  • Strong communication and professionalism: 3 of 5 reviewers specifically praised clear explanations, courtesy, and respectful service (cited in 3 of 5 reviews)
  • Quality workmanship on large projects: Full-home repipe completed with attention to detail, proper licensing, and materials warranty (cited in 1 of 5 reviews)
  • Fair pricing for complex work: Competitive estimates on major projects and conscious effort to minimize unnecessary drywall damage (cited in 1 of 5 reviews)
What reviewers praise
Great communication, very professional, friendly and courteous technician. Will definitely us again if we he need arises
Ak Greene · ★★★★★ · Google · Jun 2026
The most critical take we found
Made an appointment to have my HVAC serviced and a plumbing issue fixed. I made it very clear that I needed them both at once because of time constraints. Appointment was made between 8-10 am. The plumber showed up at 9:30 and left a mess, the HVAC guy didn’t …
Joe Cahan · · Google · Apr 2026

We read 5 of 2,226 reviews · newest from Jun 2026

15

Duckett Plumbing

We'd call someone else first24/7 per Google listing
4.3 (293 Google reviews)1.4 on Yelp (11) 18.4 mi from downtown Roebuck

Fast emergency responder with strong workmanship, but pricing disputes and serious allegations of threatening behavior toward negative reviewers create significant trust concerns.

Rating mix — of the 15 reviews we analyzed293 total on Google
55
40
30
22
18

Why we're cautious

  • Threats and intimidation toward negative reviewers: 3 reviews from 2024 allege owner Scott threatened legal action ('I'll sue the shit out of you') and refused service if reviews were posted; owner allegedly demanded removal of Square transaction notes before honoring free repair (3 of 94 reviews)
  • Aggressive owner behavior: 2 reviews describe owner as 'extremely rude,' 'confrontational,' refusing to let customers speak, and berating callers for asking questions (2 of 94 reviews)
  • Massive platform discrepancy: Google 4.3/5 (293 reviews) vs. Yelp 1.4/5 (11 reviews)—gap of 2.9 stars. Yelp reviews allege negative-review suppression via threats, BBB rates F with non-accreditation despite company displaying accredited logo (3 of 94 reviews)

To be fair

  • Exceptional emergency response: 6 reviews document same-day service, sub-hour arrival times, and after-hours availability including nights and weekends (cited in 5 of 94 reviews)
  • Skilled technicians: 8+ reviews explicitly praise workmanship quality, problem-solving ability, and going above-and-beyond on repairs (cited in 5 of 94 reviews)
  • Professional demeanor: Multiple reviewers highlight courteous, respectful, and personable technicians (David, Wayne, William in positive reviews, Dante, Kenny) (cited in 4 of 94 reviews)
What reviewers praise
Highly recommend Duckett Plumbing. David the technician called notifying me he was on his way and arrived on time. Understood the issue I was having and got promptly to work. Was even able to get me a discount since I had the necessary parts and was doing …
Eric Simmons · ★★★★★ · Google · Oct 2025
The most critical take we found
We had an outside faucet break. Duckett was first to respond, which was appreciated. “We charge $75 to come out but discount it if you want us to do the job.” Fine. They come out and look at the faucet and pipe and say $500. We needed it done so hesitant but …
dubbio55 · ★★ · Google · Dec 2025

We read 94 of 293 reviews · newest from Dec 2025

Also serving Roebuck — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Warmer Water & Plumbing 5.0 (278 Google reviews) · Simpsonville · 19.3 mi Call
Morris-Jenkins 5.0 (178 Google reviews) · Greer · 11.5 mi Call
Chisholm Plumbing, AC & Furnace Repair 4.9 (152 Google reviews) · Mauldin · 19.4 mi Call
Premier Plumbing Inc 4.9 (119 Google reviews) · Simpsonville · 18.1 mi Call

What reviewers complain about in Roebuck

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Superior Plumbing ServicesUncharged repair work left causing new problem: vent pipe missing in wall after technician visit, leading to toilet receding on flush; 14+ months without resolution per 1★ reviewer
  • Superior Plumbing ServicesRepair cost not quoted before completion on tankless water heater drain job; post-repair run-around when filter leaked after technician handling per 1★ Yelp reviewer
  • KT PlumbingTwo no-show/unresponsive incidents on record: 1 review (2020) reports a dozen unanswered calls and no-show appointment; 1 review (2019) reports failure to follow up after initial consultation and missing scheduled Monday appointment
  • Local Plumber and HVACMinor vehicle/property concern: 1 review mentions a van driver nearly hitting a customer's 2025 Mustang while backing out—isolated but worth noting for driveway safety
  • Brothers Plumbing, Air & ElectricTwo 1-star reviews from 2018 report same critical issue: initial repair claimed as 'fixed' but same problem recurred within days. Both customers felt unresponsored and unsupported for follow-up.
  • Brothers Plumbing, Air & ElectricAfter-hours support unresponsive. One 1-star review states 'after hours help hangs up the phone on you'; another notes late-night call returned next morning only.
  • Brothers Plumbing, Air & ElectricResistance to emergency follow-up visits for recent failures. Customer with $30k+ account reported company refused same-day technician for AC failure 48 hours after initial service, insisted on 4pm appointment and additional $169 service call charge.
  • Chisholm Plumbing, AC & Furnace RepairRepeated service failures: 1 review reports 4 separate visits with unresolved issues, warranty disputes, and refusal to continue service at that address

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Roebuck we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,310 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Clifton, Converse, Drayton, Glendale, Pacolet, Pauline, Spartanburg, Una, White Stone — this Roebuck guide covers those areas.

Nearby city guides