Polar Plumbing
Plumber · Greenville, SC · Open 24 hours per Google listing
Our verdict
Perfect 5-star sweep across all 29 analyzed reviews; themeCounts.fast_response=3 and weekend/emergency availability confirmed in 2 reviews — Rusty's one-man shop delivers same-week turnaround when competitors quoted 2–3 weeks out.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 29 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-week scheduling vs. competitors quoting 2–3 weeks: one reviewer called Thursday, fixed by Monday 1 PM after every other plumber was booked out
1 cited review
“Man…. What can I say about Polar Plumbing? Everything you want in a plumber and expect! Called on Thursday he made the time to come by on Friday at the time he said he would… Assessed my situation, ordered the parts he needed and had it fixed by 1 o'clock on Monday afternoon? Every other plumber, I called told me 2/3 weeks out.”
Holiday/after-hours availability confirmed in 2 reviews — answered late-night texts and took a holiday weekend call when few others would
2 cited reviews
“Rusty and Micah had been wonderful to work with. They were one of the few companies to actually want to help us on a holiday weekend after hours call. Rusty let us know in detail all the steps needed for what ended up being a large project.”
“Polar Plumbing answered a fairly frantic late-night text with a next day (meaning hours later at this point) appointment. They were friendly, honest & have better-than-expected pricing (& bonus points for being funny too). Our issue was quickly resolved & we are a happy, repeat customer!”
Fair pricing cited in 4 of 29 reviews (plumber-cost/cheap-plumber signals), with tankless water heater install called out as reasonably priced
1 cited review
“I highly recommend Rusty at Polar Plumbing! He recently installed a new tankless water heater and we were very happy with the the service, fair pricing, communication and a job well done.”
Cited in 3 of the 29 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 29reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I highly recommend Rusty at Polar Plumbing! He recently came out and diagnose a draining issue we are having. Rusty let us know in detail all the steps needed for what we are needing done. Very Professional.”
“I highly recommend Rusty Greer at Polar Plumbing! He recently installed a new tankless water heater and we were very happy with the the service, fair pricing, communication and a job well done.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Polar Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Polar Plumbing?
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