Plumbing In Pink
Plumber · Greenville, SC · Open 24 hours per Google listing
Our verdict
4.8★ across 739 Google reviews with 84% positive; Yelp 1-star reviews expose $5,486 water heater upsell and pricing ~$150 above market — strong emergency dispatch speed contrasts with documented high-ticket sales tactics.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast dispatch: answered first ring and sent tech within hours per 3 recent Google 5-star reviews (themeCounts.fast_response=21).
1 cited review
“I am very impressed. I got a friendly voice after the first ring and did not have to leave a message, a voicemail, or call back. Laurie listened to my problem and sent someone out within a few hours. My technician Pat was very knowledgeable and thorough in his explanation. He is obviously very experienced. He fixed my issue right away.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Handled burst pipe during deep-freeze weekend — on time, fixed leak and restored water same visit, returned for sediment removal quickly.
1 cited review
“I had a major leak and pipe burst at my well, resulting in no water to the house. They were on time and were able to fix the leak and restore water to the house within the same visit. After having sediment settle in my lines because of the original pipe bursting, they were able to get me back on the schedule and came out to finish the sediment removal within minutes.”
Major sewer line excavation praised for expert dig, site cleanup, and reasonable pricing from a 5-star Google reviewer.
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Yelp: $5,486 water heater sold via aggressive pitch; installed unit destroyed 2 weeks later in crawl space flooding — company unresponsive afterward.
“BUYER BEWARE. My experience with Plumbing in Pink has been a nightmare. At the end of a recent routine service call, employees of Plumbing in Pink ("Pink") recommended that we replace our water heater, which they said was at the end of its useful life. After an aggressive sales pitch, and upon their strong recommendation, we agreed to purchase a new "high tech" water heater manufactured by a French company, Essency, for a price of $5,486.”
Red flag
Yelp: charged full multi-day estimate (~$1,300) for 3.5-hour job; busted extra wall sections deemed unnecessary by the reviewer.
Cited in 1 of the 100 reviews we analyzed.
Yelp reviewers cite pricing ~$150 above area average per item and aggressive water heater upsell tactics (3 Yelp 1-star reviews, themeCounts.expensive=3).
“BUYER BEWARE. My experience with Plumbing in Pink has been a nightmare. At the end of a recent routine service call, employees of Plumbing in Pink ("Pink") recommended that we replace our water heater, which they said was at the end of its useful life. After an aggressive sales pitch, and upon their strong recommendation, we agreed to purchase a new "high tech" water heater manufactured by a French company, Essency, for a price of $5,486.”
1 more cited review
“You're paying about $150 more than average in the area per item done. The salesman was not honest with me and when technicians arrived they were just rude and made me feel my job was annoying. Call someone else and wait a day or two if necessary you'll save money and harassment.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Do your drivers know how to drive in right lane.”
“Wow. What a turn around. My toilet had come loose again so I called what I thought was a great company. Rusty came out and they charged me $750 to replace the flange. I realize prices have gone up since 2017 when I last used them but I had no idea they would triple in 6 short years. And I wondered why I had to have the flange replaced again in just 6 years. After Rusty left, I noticed my toilet was rocking back to …”
“Worst service call I’ve ever had. I called and asked if they could find the specific source of a sewer gas leak I couldn’t pinpoint. They said yes, it’s a $69 trip/diagnostic fee. Great. The expectation is that I will know the source of the gas leak, and I or they can fix it. Guy gets out here, doesn’t bring any equipment or even look in the vents on the roof. Can’t give me a solid answer. I ask if they can do a …”
Positive
“We highly recommend Plumbing in Pink. They responded immediately, were extremely professional, and our technician, Jason Guy, was knowledgeable of all the details needed to make repairs within the hour. We also did not expect but appreciated a Veterans discount that was an extra bonus to our experience.”
“Jason was awesome! Arrived on time, friendly, knowledgeable, & respectful. He got everything completed quickly & left our bathrooms as clean if not cleaner than when he got there. I will use Plumbing in Pink every time we need plumbing fixed. Thank you for being able to get us an appointment so quick!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Google 4.8★ (739 reviews) vs Yelp: multiple 1-star reviews cite pricing $150+ above local average and aggressive upsell tactics not visible in Google ratings.
Should you hire Plumbing In Pink?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Plumbing In Pink?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Plumbing In Pinkisn't in one of our ranked city guides yet — the nearest covered markets are below.